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Topics with Label: Queue bug

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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 43007 Views
  • 66 replies
  • 25 likes
  • 43007 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878288 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878288 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26452 Views
  • 4 replies
  • 0 likes
  • 26452 Views
  • 4 replies
  • 0 likes

Superuser Contribution queue automatically pausing after song ends

PlanPremiumCountryIrelandDevicePixel 7Operating System(Android 14) My Question or Issuenot rlly too much to add beyond the title. occasionally the queue will start acting up and just pause automatically each time a song ends for no discernible reason...

  • Music Fan
  • Plan Premium Country Ireland Device Pixel 7 Operating System (Android 14)   My Question or Issue not rlly too much to add beyond the title. occasionally the queue will start acting up ...
  • Not applicable
  • 486 Views
  • 5 replies
  • 0 likes
  • "android"
    Android
    Android 14
    Queue bug
    Queue Problems
  • 486 Views
  • 5 replies
  • 0 likes

Superuser Contribution Regarding adding songs to the queue

PlanFreeCountryIndiaDevice(Samsung Galaxy A50)Operating System(Android Pie) My Question or IssueWhy i cant add a song to queue by searching a song... its only showing add to queue option while you select a song from the album not directly from the se...

  • Casual Listener
  •   Plan Free Country India Device (Samsung Galaxy A50) Operating System (Android Pie)   My Question or Issue Why i cant add a song to queue by searching a song... its only showing...
  • Mihail
  • Spotify Legend
  • 726 Views
  • 5 replies
  • 0 likes
  • adding song to the queue
    Queue bug
    Queue Button
    Queue option
    Queue To.
    search results
  • 726 Views
  • 5 replies
  • 0 likes

Searched songs don't play correctly

I've remember that when i search a song or artist in my liked songs and hit shuffle play or just hit a song, the queue would be my search, now it plays just my liked songs anyways no matter what i search. Example: I've searched "System of a down", an...

  • Visitor
  • I've remember that when i search a song or artist in my liked songs and hit shuffle play or just hit a song, the queue would be my search, now it plays just my liked songs anyways no matter what i se...
  • 391 Views
  • 0 replies
  • 0 likes
  • Queue bug
    search bug
  • 391 Views
  • 0 replies
  • 0 likes

Queue notoriously disappears

PlanPremiumCountryPolandDeviceOnePlus 3tOperating SystemAndroid 9 My Question or IssueMy queue (usually over a hundred songs which I add manually) notoriously disappears and never comes back. I have never asked for help before as I could not figure o...

  • Casual Listener
  • Plan Premium Country Poland Device OnePlus 3t Operating System Android 9   My Question or Issue My queue (usually over a hundred songs which I add manually) notoriously disappears and ...
  • 398 Views
  • 0 replies
  • 0 likes
  • Queue bug
  • 398 Views
  • 0 replies
  • 0 likes

Solved!! [Bug] Queue: Selected songs get deselected when scrolling (Queue management)

Brief description of the issue:When selecting single or multiple songs in queque and then scrolling them out of viewport, they get deselected. This is really annoying when sorting out some songs you want to add to the top of queue and then loss all y...

  • Regular
  • Brief description of the issue: When selecting single or multiple songs in queque and then scrolling them out of viewport, they get deselected. This is really annoying when sorting out some songs yo...
  • Joe
  • Community Legend
  • 822 Views
  • 1 replies
  • 0 likes
  • Queue bug
  • 822 Views
  • 1 replies
  • 0 likes