Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: samsung galaxy

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 50692 Views
  • 66 replies
  • 25 likes
  • 50692 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881434 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881434 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27264 Views
  • 4 replies
  • 0 likes
  • 27264 Views
  • 4 replies
  • 0 likes

Superuser Contribution Songs not playing on Samsung phone

PlanFamilyDeviceSamsung Galaxy A10Operating SystemAndroid 11 My Question or Issue After a recent phone update, it has become impossible to play songs through my mobile phone. Pressing on a song to play as per usual just brings up the song as normal, ...

  • Casual Listener
  • Plan Family Device Samsung Galaxy A10 Operating System Android 11   My Question or Issue   After a recent phone update, it has become impossible to play songs through my mobile pho...
  • Perkinsrob
  • Casual Listener
  • 7375 Views
  • 39 replies
  • 7 likes
  • samsung galaxy
  • 7375 Views
  • 39 replies
  • 7 likes

Switching Playback When Using App on Connected Device

PlanPremiumCountryUnited StatesDeviceGalaxy S21, Galaxy Tab S8Operating SystemAndroid 13 My Question or IssueOn Samsung Galaxy devices (my phone and tablet), your earbuds have the ability to switch back and forth between devices depending on what med...

  • Casual Listener
  • Plan Premium Country United States Device Galaxy S21, Galaxy Tab S8 Operating System Android 13   My Question or Issue On Samsung Galaxy devices (my phone and tablet), your earbuds hav...
  • 920 Views
  • 0 replies
  • 0 likes
  • bluetooth
    bug
    connected devices
    samsung galaxy
  • 920 Views
  • 0 replies
  • 0 likes

Superuser Contribution Lag galaxy tab 4

Plan: FreeDeviceSamsung galaxy tab 4Operating SystemAndroid My Question or Issue Spotify music lags very much while playing music. Tried to re install and wifi/4g/3g but no difference :/. No matter if screen is on or off could someone help

  • Newbie
  • Plan: Free Device Samsung galaxy tab 4 Operating System Android   My Question or Issue  Spotify music lags very much while playing music. Tried to re install and wifi/4g/3g but no di...
  • SergioDavid
  • Roadie
  • 508 Views
  • 1 replies
  • 0 likes
  • samsung galaxy
    Tab
  • 508 Views
  • 1 replies
  • 0 likes

playlist help

I apologize inadvanmce if this is the wrong place to post thisI started using spotify on my phone about a year ago. Over that time, I made a playlist of about 35 songs. Later, I installed spotify on my computer. I noticed that my original playlist wa...

  • Casual Listener
  • I apologize inadvanmce if this is the wrong place to post this I started using spotify on my phone about a year ago.  Over that time, I made a playlist of about 35 songs.  Later, I install...
  • 250 Views
  • 0 replies
  • 0 likes
  • samsung galaxy
  • 250 Views
  • 0 replies
  • 0 likes