Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: sd card troubleshooting

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 46474 Views
  • 66 replies
  • 25 likes
  • 46474 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879745 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879745 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26837 Views
  • 4 replies
  • 0 likes
  • 26837 Views
  • 4 replies
  • 0 likes

Superuser Contribution Storage switched back to internal at every reboot (I've found the solution!)

PlanPremiumCountryBrazilDeviceXiaomi Mi A2 LiteOperating SystemAndroid Pie My Question or IssueI have encoutered this issue and many post with people with problems rebooting the phone and mantaining the storage option properly configured as SD card.I...

  • Visitor
  • Plan Premium Country Brazil Device Xiaomi Mi A2 Lite Operating System Android Pie   My Question or Issue I have encoutered this issue and many post with people with problems reboo...
  • rcrules_rick
  • Regular
  • 9717 Views
  • 21 replies
  • 7 likes
  • external memory
    sd card troubleshooting
  • 9717 Views
  • 21 replies
  • 7 likes

Offline Music appears to save to SD card, but doesn't

In the past, I've had lots of trouble getting offline tracks to move/stay on my SD card, but I finally figured it out and haven't been bothered with it for quite some time now. Yesterday, out of the blue, my App Manager started showing that all the O...

  • Newbie
  • In the past, I've had lots of trouble getting offline tracks to move/stay on my SD card, but I finally figured it out and haven't been bothered with it for quite some time now. Yesterday, out of the ...
  • Joe
  • Community Legend
  • 2382 Views
  • 5 replies
  • 1 likes
  • Android
    offline data
    sd card
    sd card troubleshooting
    SD-card
    storage
    Storage on sd card
    Troubleshooting
  • 2382 Views
  • 5 replies
  • 1 likes

Solved!! Impossible to download to SD memory card

Hi,I am using a Motorola Moto X 3rd generation with Android Marshmallow and Spotify 6.5.0.1816.Added a brand new SanDisk Micro SD XC I 64gb memory card. Although I followed most of the suggested solutions on this forum and my memory-card being availa...

  • Casual Listener
  • Hi, I am using a Motorola Moto X 3rd generation with Android Marshmallow and Spotify 6.5.0.1816. Added a brand new SanDisk Micro SD XC I 64gb memory card.   Although I followed most of the s...
  • edeezine
  • Casual Listener
  • 624 Views
  • 2 replies
  • 0 likes
  • Android
    sd card troubleshooting
  • 624 Views
  • 2 replies
  • 0 likes