Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Shuffle play

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 43096 Views
  • 66 replies
  • 25 likes
  • 43096 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878329 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878329 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26472 Views
  • 4 replies
  • 0 likes
  • 26472 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Why is shuffle play ALWAYS default, FORCED?

It is very annoying that one has to first Shuffle play a playlist and then go to the Now Playing and then tap on the shuffle icon to be able to TURN OFF Shuffle and to play the next tracks in order. This is ridiculous because we might be playing the ...

  • Gig Goer
  • It is very annoying that one has to first Shuffle play a playlist and then go to the Now Playing and then tap on the shuffle icon to be able to TURN OFF Shuffle and to play the next tracks in order. ...
  • Kamilahg
  • Casual Listener
  • 75732 Views
  • 24 replies
  • 25 likes
  • Shuffle play
  • 75732 Views
  • 24 replies
  • 25 likes

Solved!!Superuser Contribution Shuffle play plays first 10 songs first before playing other songs in playlist

PlanPremiumCountryGermanyDeviceSamsung Galaxy S9PlusOperating SystemAndroid 10 My Question or IssueWhen selecting a playlist and hitting the "Shuffle play" button, the first ten songs of a playlist are played first before other songs of the playlist ...

  • Casual Listener
  • Plan Premium Country Germany Device Samsung Galaxy S9Plus Operating System Android 10   My Question or Issue When selecting a playlist and hitting the "Shuffle play" button, the first ...
  • Marshall3911
  • Music Fan
  • 6393 Views
  • 32 replies
  • 0 likes
  • Shuffle play
  • 6393 Views
  • 32 replies
  • 0 likes

Superuser Contribution Playing playlist plays Playlist Radio

PlanPremium CountryUnited Kingdom DeviceSamsung S20+ Operating SystemAndroid My Question or IssueI've noticed that sometimes when I shuffle play my main Playlist (which has ~400 songs in it, 37+ hours of music) at some point my Spotify app starts pla...

  • Music Fan
  • Plan Premium   Country United Kingdom   Device Samsung S20+   Operating System Android   My Question or Issue I've noticed that sometimes when I shuffle play my main ...
  • Elena
  • Moderator
  • 799 Views
  • 5 replies
  • 0 likes
  • Radio
    Shuffle play
  • 799 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist shuffle resets

PlanPremium CountryUnited Kingdom DeviceSamsung S20+ Operating SystemAndroid My Question or IssueI've noticed an issue for some time now on my mobile phone - when I use Spotify after a break from it, and I use Shuffle Play on my playlist (my normal w...

  • Music Fan
  • Plan Premium   Country United Kingdom   Device Samsung S20+   Operating System Android   My Question or Issue I've noticed an issue for some time now on my mobile pho...
  • andrewjgriff
  • Music Fan
  • 810 Views
  • 4 replies
  • 1 likes
  • Shuffle play
    skip song
  • 810 Views
  • 4 replies
  • 1 likes

How to SWITCH OFF SHUFFLE completely?

I am wondering how i can switch off SHUFFLE and which indicator shows me that SHIFFLE IS OFF. Whithin my android app theres always a green shuffle button shown. Tapping on this button results in nothing. Neither a color change of the button nor an ot...

  • Newbie
  • I am wondering how i can switch off SHUFFLE and which indicator shows me that SHIFFLE IS OFF. Whithin my android app theres always a green shuffle button shown. Tapping on this button results in noth...
  • LordyKillz
  • Newbie
  • 42107 Views
  • 10 replies
  • 2 likes
  • Shuffle play
  • 42107 Views
  • 10 replies
  • 2 likes

Shuffle all music on mobile device

My playlist is set up for shuffle, but does not shuffle all songs. I hear the same songs repeatedly. In the same order. How do i actually enable shuffle. Android user

  • Newbie
  • My playlist is set up for shuffle, but does not shuffle all songs. I hear the same songs repeatedly. In the same order. How do i actually enable shuffle. Android user    
  • phan_times
  • Community Legend
  • 986 Views
  • 3 replies
  • 0 likes
  • Android
    Shuffle Algorithm
    Shuffle better
    shuffle issue
    Shuffle not working
    Shuffle play
    Shuffle Playlist
  • 986 Views
  • 3 replies
  • 0 likes

App Asks for Premium; Won't play

I am not a premium member. On my phone (HTC One M8), when I choose "Shuffle Play," the app asks whether I would like to Get Premium. If I choose Later, the "Premium" window closes, but no music plays. I have no way at the moment to listen to music wi...

  • Casual Listener
  • I am not a premium member. On my phone (HTC One M8), when I choose "Shuffle Play," the app asks whether I would like to Get Premium. If I choose Later, the "Premium" window closes, but no music ...
  • Cadillacgirl
  • Newbie
  • 8629 Views
  • 8 replies
  • 1 likes
  • Shuffle play
    won't play
  • 8629 Views
  • 8 replies
  • 1 likes

WHY IN THE NAME OF GOD THEY REMOVED THE OPTION TO SHUFLE PLAY PLAYLISTS IN A FOLDER?

I can not understand how the spotify team was able to remove the only button that made me pay for a premium account. The "shuffle play" button on playlists in a folder was MY LIFE. I do not want to waste time looking for music while I'm in the car or...

  • Regular
  • I can not understand how the spotify team was able to remove the only button that made me pay for a premium account.   The "shuffle play" button on playlists in a folder was MY LIFE. I do not ...
  • Spotify_Evan
  • Casual Listener
  • 2772 Views
  • 15 replies
  • 17 likes
  • playlists in folder
    shuffle button
    Shuffle folder
    Shuffle in playlists
    Shuffle play
  • 2772 Views
  • 15 replies
  • 17 likes

Shuffle Playlist plays 1 song and pauses

Phone: Samsung Note 4 (SM-N910F)Android Version: 6.0.1 Spotify Account Type: Free (Shuffle Play) (previously Premium)Spotify Version: 6.2.0.1028 armV7 No SD Card installed on device.Using strong WiFi connection Issue 1: When using Shuffle Play on any...

  • Casual Listener
  • Phone: Samsung Note 4 (SM-N910F) Android Version: 6.0.1   Spotify Account Type: Free (Shuffle Play) (previously Premium) Spotify Version: 6.2.0.1028 armV7   No SD Card installed ...
  • lancetaylor1988
  • Casual Listener
  • 757 Views
  • 2 replies
  • 1 likes
  • Android
    note 4
    Samsung
    Shuffle play
    stops
  • 757 Views
  • 2 replies
  • 1 likes

Solved!! How do I turn off shuffle play?

Hi, I'm Bob. I've been a subscriber for quite a while. But, this is my first post. I'd like to listen to albums/playlists in order. But, somehow, shuffle play got turned on and I can't get it turned back off. Can someone please help? Thanks, Bob

  • Casual Listener
  • Hi,   I'm Bob.  I've been a subscriber for quite a while.  But, this is my first post.    I'd like to listen to albums/playlists in order.  But, somehow, shuffle pla...
  • shalvorson
  • Newbie
  • 1199 Views
  • 3 replies
  • 0 likes
  • features
    Fix
    FIXME
    Shuffle play
  • 1199 Views
  • 3 replies
  • 0 likes

Horrible Shuffle Play

Sorry, I know this is in another thread. I'm cancelling my premium subscription. Just fed up with fighting against shuffle play.I just wanted to select an album and play through it in sequence.This is the most obvious action, and what everyone I know...

  • Newbie
  • Sorry, I know this is in another thread. I'm cancelling my premium subscription. Just fed up with fighting against shuffle play.I just wanted to select an album and play through it in sequence. This...
  • djmikeystrange
  • Roadie
  • 634 Views
  • 1 replies
  • 0 likes
  • Shuffle play
  • 634 Views
  • 1 replies
  • 0 likes

Shuffle is turned on with no selection or indication

I have a premium account. I notice this mostly on the android app, but see it on the Windows desktop player too. I play an album and do not turn on shuffle, but it still plays the tracks in a shuffled order. When I look at the shuffle toggle, it is o...

  • Newbie
  • I have a premium account. I notice this mostly on the android app, but see it on the Windows desktop player too. I play an album and do not turn on shuffle, but it still plays the tracks in a shuffle...
  • 305 Views
  • 0 replies
  • 0 likes
  • bug report
    Premium
    Shuffle play
  • 305 Views
  • 0 replies
  • 0 likes

Shuffle Play plays terrible unrelated music, far too frequently

So I recognize that my playlist is small (7 songs), and for some reason you have singled out phones as the only ones who can't listen to their actual playlists (even though tablets with the exact same OS can) and so I get suggested songs inserted int...

  • Newbie
  • So I recognize that my playlist is small (7 songs), and for some reason you have singled out phones as the only ones who can't listen to their actual playlists (even though tablets with the exact sam...
  • 1019 Views
  • 0 replies
  • 0 likes
  • Android App
    Shuffle play
  • 1019 Views
  • 0 replies
  • 0 likes