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Topics with Label: silent playback

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 55271 Views
  • 68 replies
  • 25 likes
  • 55271 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 27787 Views
  • 5 replies
  • 0 likes
  • 27787 Views
  • 5 replies
  • 0 likes

Superuser Contribution Every other song doesn't play

PlanPremiumCountryNLDeviceSony Xperia 1 IIIOperating SystemAndroid 11 My Question or IssueEvery second song doesn't play audio.Got to restart the song manually or skip to end and repeat the song.Deleted all linked apps from account, deleted all app d...

  • Casual Listener
  • Plan Premium Country NL Device Sony Xperia 1 III Operating System Android 11   My Question or Issue Every second song doesn't play audio. Got to restart the song manually or skip to e...
  • Alex
  • Spotify Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • no audio
    recurring.
    silent playback
  • 311 Views
  • 1 replies
  • 0 likes

Songs play but no sound - Android, Xperia Z5

All of a sudden there is no sound when playing Spotify on my phone. It started a week ago and since then I've deleted and reinstalled daily but that hasn't fixed it. It's not an issue with my phone or headphones as all other music apps work. I've had...

  • Casual Listener
  • All of a sudden there is no sound when playing Spotify on my phone. It started a week ago and since then I've deleted and reinstalled daily but that hasn't fixed it. It's not an issue with my phone o...
  • channe
  • Casual Listener
  • 1601 Views
  • 8 replies
  • 0 likes
  • no audio
    no sound
    silent playback
  • 1601 Views
  • 8 replies
  • 0 likes

Solved!! Weird silent playback issue

I am using Spotify on my Samsung Galaxy S3 and within the last few days Spotify has started playing silence for every song that I don't directly have a hand in starting. If I skip ahead to the next song or pause and continue, it plays as normal, but ...

  • Casual Listener
  • I am using Spotify on my Samsung Galaxy S3 and within the last few days Spotify has started playing silence for every song that I don't directly have a hand in starting.  If I skip ahead to the ...
  • Sjb1781
  • Newbie
  • 1064 Views
  • 5 replies
  • 1 likes
  • Android App
    silent playback
  • 1064 Views
  • 5 replies
  • 1 likes