Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: skipping

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 46462 Views
  • 66 replies
  • 25 likes
  • 46462 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879738 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879738 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26836 Views
  • 4 replies
  • 0 likes
  • 26836 Views
  • 4 replies
  • 0 likes

Bluetooth skipping audio.

Plan premium CountryUSA DeviceLGG7 ThinQ Operating System My Question or IssueThis has been happenkng for two months or so now. Ive reset my phone. Reset cleared and deleted and reinstalled the app. Tried everything Google and these forums have sugge...

  • Casual Listener
  • ...eset cleared and deleted and reinstalled the app. Tried everything Google and these forums have suggested. Including resettin my radio in my car. I am getting really tired of my music skipping every 3...
  • cdunn32
  • Casual Listener
  • 4114 Views
  • 9 replies
  • 1 likes
  • bluetooth
    skipping
  • 4114 Views
  • 9 replies
  • 1 likes

Why can't I choose a specific song in a playlist when I play music on another device? Can only skip.

I have Spotify Premium. Whenever I cast/connect to another device (all through the Spotify app, so no mirroring), I can't select a specific song. This only occurs in one of my playlists, but all of the others are not affected. In the other playlists,...

  • Newbie
  • I have Spotify Premium. Whenever I cast/connect to another device (all through the Spotify app, so no mirroring), I can't select a specific song. This only occurs in one of my playlists, but all of t...
  • boydliggitt
  • Regular
  • 3473 Views
  • 1 replies
  • 2 likes
  • Android
    Samsung
    skipping
    Spotify
    Windows
    Windows 10
  • 3473 Views
  • 1 replies
  • 2 likes

Songs keep skipping!

PlanPremiumCountry DeviceSamsung Galaxy S6 Operating SystemAndroid version 7.0 Songs continue to skip by themselves. I have removed and re-installed the app and it works for the day and it happens again and again. This was also happening in the web p...

  • Casual Listener
  • Plan Premium Country   Device Samsung Galaxy S6  Operating System Android version 7.0  Songs continue to skip by themselves. I  have removed and re-installed the app ...
  • Jessy0775
  • Casual Listener
  • 742 Views
  • 2 replies
  • 0 likes
  • Samsung S6
    skipping
    skips
  • 742 Views
  • 2 replies
  • 0 likes

Blueooth audio heavily stuttering during playback

When listening to spotify through bluetooth in my car the audio stutters heavily.  Sometimes the the song name/artist will also flash on the screen.  The stuttering occurs when I am using the mobile network with good signal, wifi with good signal, an...

  • Casual Listener
  • When listening to spotify through bluetooth in my car the audio stutters heavily.  Sometimes the the song name/artist will also flash on the screen.  The stuttering occurs when I am...
  • jgkolt
  • Casual Listener
  • 7948 Views
  • 8 replies
  • 2 likes
  • Android
    bluetooth
    Chevy Volt
    google
    Nexus 6p
    pixel
    skipping
    stuttering
  • 7948 Views
  • 8 replies
  • 2 likes

Bluetooth stuttering - Android - So Super Annoying!

I've seen many discussions about this issue in many forums, yet it never gets fixed. Let's try to state the problem clearly. Spotify, you stutter when playing via bluetooth on Andorid. The sound just drops out anytime something like a notification, e...

  • Music Fan
  • I've seen many discussions about this issue in many forums, yet it never gets fixed.  Let's try to state the problem clearly.  Spotify, you stutter when playing via bluetooth on Andorid.&nb...
  • 1434 Views
  • 0 replies
  • 3 likes
  • Android
    bluetooth
    skipping
    stuttering
  • 1434 Views
  • 0 replies
  • 3 likes

LIVE STREAM/ DOWNLOADED MUSIC SKIPPING STUTTERING DURING PLAYBACK

Phone: Galaxy S6 Edge+Playback method: Aux cord in vehicleVehicle: 06 Lexus IS250Android Version: 6.0.1 Recently updated to premium service and downloaded some albums for offline playback. Not long after I've been having issues playing back any music...

  • Music Fan
  • ...layback.  Not long after I've been having issues playing back any music downloaded or streaming in my car without the song skipping and stuttering during playback at least 3x per song. Also some d...
  • tiggaknock
  • Music Fan
  • 549 Views
  • 1 replies
  • 0 likes
  • Playback issue
    skipping
    stuttering
  • 549 Views
  • 1 replies
  • 0 likes