Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Spotify Premium

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 50942 Views
  • 66 replies
  • 25 likes
  • 50942 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881571 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881571 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27289 Views
  • 4 replies
  • 0 likes
  • 27289 Views
  • 4 replies
  • 0 likes

PRECISO DE UMA AJUDA URGENTE !!!

Boa noite, galera !É o seguinte, ontem eu decidi formatar meu celular, é um J5 Prime, eu já tinha conta no spotify, tinha a conta premium, onde todo mês eles me enviavam a confirmação de pagamento por e-mail, depois que formatei meu celular, fui entr...

  • Visitor
  • Boa noite, galera ! É o seguinte, ontem eu decidi formatar meu celular, é um J5 Prime, eu já tinha conta no spotify, tinha a conta premium, onde todo mês eles me enviavam a confirmação de pagament...
  • 348 Views
  • 0 replies
  • 1 likes
  • Spotify Premium
  • 348 Views
  • 0 replies
  • 1 likes

Play FOLDER on android

PlanPremiumCountryFrance DeviceOnePlus 5 last update on PlayStore Operating SystemAndroid 9.0 My Question or IssueHello, how to Play FOLDER playlist (as on the desktop application) ?thank you

  • Newbie
  • Plan Premium Country France   Device OnePlus 5 last update on PlayStore  Operating System Android 9.0   My Question or Issue Hello, how to Play FOLDER playlist (as on the de...
  • 536 Views
  • 0 replies
  • 0 likes
  • Android
    folder
    folders
    Oneplus
    Spotify Premium
    Windows
  • 536 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Dangerous Spotify Premium Ad

PlanFreeCountry United StatesDeviceSamsung J3 Luna ProOperating SystemAndroid My Question or Issue There is an advertisement for Spotify Premium that begins with a surprisingly loud blast of car horns and traffic noises. I play Spotify in my car a lo...

  • Casual Listener
  • Plan Free Country  United States Device Samsung J3 Luna Pro Operating System Android   My Question or Issue  There is an advertisement for Spotify Premium that begins with a ...
  • Daisy
  • Spotify Legend
  • 1510 Views
  • 3 replies
  • 3 likes
  • advertisement
    Spotify Premium
  • 1510 Views
  • 3 replies
  • 3 likes

Solved!! Google Play gift card to purchase Premium?

Hello, I just recently purchased a $25 Google Play card and added it to my google account on the Play Store. Is there a way to obtain Spotify Premium from my Google Play account? I read in some places that it isn't true and I read in some places that...

  • Newbie
  • Hello,   I just recently purchased a $25 Google Play card and added it to my google account on the Play Store. Is there a way to obtain Spotify Premium from my Google Play account? I read in...
  • user-removed
  • Not applicable
  • 65451 Views
  • 8 replies
  • 8 likes
  • card
    Gift Card
    google play
    Premium
    Spotify Premium
  • 65451 Views
  • 8 replies
  • 8 likes

Upgraded to Premium but showing Free

I've already contacted Globe (my service provider about this) and they told me the issue is with Spotify. I have signed up for their promo GoSurf299 where I get premium for 30 days. But my account is showing free. I've already uninstalled and install...

  • Newbie
  • I've already contacted Globe (my service provider about this) and they told me the issue is with Spotify. I have signed up for their promo GoSurf299 where I get premium for 30 days. But my account is...
  • Yrrah1
  • Gig Goer
  • 1027 Views
  • 3 replies
  • 1 likes
  • Spotify Premium
  • 1027 Views
  • 3 replies
  • 1 likes

Spotify premium to family

Does someone knows to become my Spotify premium account to family? ...

  • Newbie
  • Does someone knows to become my Spotify premium account to family? ...
  • Dreadlord
  • Community Legend
  • 541 Views
  • 1 replies
  • 0 likes
  • Spotify family
    Spotify Premium
  • 541 Views
  • 1 replies
  • 0 likes

Not getting what I paid for...

As with the many other threads/posts that have been submitted in the last many months, my premium upgrade receipt came to my email, but I'm still stuck in the horrible world of spotify free. I've researched the forums and tried everything, including ...

  • Casual Listener
  • As with the many other threads/posts that have been submitted in the last many months, my premium upgrade receipt came to my email, but I'm still stuck in the horrible world of spotify free. I've res...
  • Andrews32
  • Roadie
  • 920 Views
  • 6 replies
  • 0 likes
  • Spotify Premium
  • 920 Views
  • 6 replies
  • 0 likes

Solved!! Online with offline list

Hi, Just wondering if there´s any chance that Spotify can simultaneously work online with an offline list. I mean, that I can keep it online with a dowloaded list and that the app wouldn´t charge me for any data for the downloaded tracks. It would be...

  • Casual Listener
  • Hi,   Just wondering if there´s any chance that Spotify can simultaneously work online with an offline list. I mean, that I can keep it online with a dowloaded list and that the app woul...
  • mandylions
  • Casual Listener
  • 837 Views
  • 2 replies
  • 0 likes
  • inbox
    Offline Access
    Spotify Premium
  • 837 Views
  • 2 replies
  • 0 likes