Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: stopping

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 50903 Views
  • 66 replies
  • 25 likes
  • 50903 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881540 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881540 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27284 Views
  • 4 replies
  • 0 likes
  • 27284 Views
  • 4 replies
  • 0 likes

Superuser Contribution Chomecasts keeps disconnecting

PlanPremiumCountryUnited KingdomDeviceSamsung S20 Ultra 5GOperating SystemAndroid 10 / One UI 2.1 My Question or IssueSpotify keeps disconnecting with my Google devices. I have three Google Audio's connected in a group together and of years I have be...

  • Casual Listener
  • Plan Premium Country United Kingdom Device Samsung S20 Ultra 5G Operating System Android 10 / One UI 2.1   My Question or Issue Spotify keeps disconnecting with my Google devices. I ha...
  • Jeremy
  • Spotify Legend
  • 4208 Views
  • 18 replies
  • 7 likes
  • cast. chromecast
    chrome
    disconnecting
    disconnects
    google
    Google Assistant
    pausing
    stopping
  • 4208 Views
  • 18 replies
  • 7 likes

Songs keep starting and stopping in playlists online and offline

I have a Samsung S6 and I pay for the premium. I play songs from the playlists I've created and they are always starting and stopping every few seconds. They are all saved as offline playlists so should be able to play online as well as offline. Can ...

  • Casual Listener
  • I have a Samsung S6 and I pay for the premium. I play songs from the playlists I've created and they are always starting and stopping every few seconds. They are all saved as offline playlists so s...
  • tugcepinar
  • Newbie
  • 1848 Views
  • 8 replies
  • 0 likes
  • 4G
    Playback problem
    Playlists
    s6
    Samsung
    starting
    stopping
  • 1848 Views
  • 8 replies
  • 0 likes