Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Streaming Issue

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 46440 Views
  • 66 replies
  • 25 likes
  • 46440 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879731 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879731 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26835 Views
  • 4 replies
  • 0 likes
  • 26835 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify while streaming to another device is not displaying correctly.

PlanPremiumCountryUSADeviceOnePlus 8 Pro streaming to Dell Optiplex 9020 (modified)Operating SystemAndroid 11 streaming to Windows 10 Pro My Question or IssueWhen i stream Spotify music from my phone to another device (mostly my PC) the playback usua...

Screenshot_20230626-141656.jpg
  • Casual Listener
  • Plan Premium Country USA Device OnePlus 8 Pro streaming to Dell Optiplex 9020 (modified) Operating System Android 11 streaming to Windows 10 Pro   My Question or Issue When i stream Sp...
  • Rowvan
  • Casual Listener
  • 270 Views
  • 2 replies
  • 0 likes
  • Android
    devices
    Spotify
    streaming
    Streaming Issue
    Windows 10
  • 270 Views
  • 2 replies
  • 0 likes

Can't play this right now - multiple devices

Premium user here and I keep getting connectivity issues. All devices are online via Alexa, Sonos and Google Home accounts and I can play Spotify through these apps. Tried resetting the connections, resetting the Internet, but it's driving me crazy t...

  • Visitor
  • Premium user here and I keep getting connectivity issues. All devices are online via Alexa, Sonos and Google Home accounts and I can play Spotify through these apps. Tried resetting the connections, ...
  • 322 Views
  • 0 replies
  • 1 likes
  • Connectivity
    devices
    Streaming Issue
  • 322 Views
  • 0 replies
  • 1 likes

Streaming only works on external speakers

The problemWhen I try to play songs on my phone everything shows up as usual, but the playbar doesn't move(stuck at whatever timestamp you skip to). What makes this problem strange is that its very circumstancial. Streaming via my data works, playing...

  • Newbie
  • The problem When I try to play songs on my phone everything shows up as usual, but the playbar doesn't move(stuck at whatever timestamp you skip to).  What makes this problem strange is that i...
  • 293 Views
  • 0 replies
  • 0 likes
  • device based
    Streaming Issue
  • 293 Views
  • 0 replies
  • 0 likes

Bluetooth audio connected but not playing

PlanFreeCountryUS DeviceMoto Z Droid PlayOperating SystemAndroid 8.0.0 My Question or IssueI've been listening to Spotify via Bluetooth in a 2015 Toyota Prius for a few weeks, suddenly it no longer plays audio when connected, only a second of the son...

  • Regular
  •   Plan Free Country US   Device Moto Z Droid Play Operating System Android 8.0.0   My Question or Issue I've been listening to Spotify via Bluetooth in a 2015 Toyota Prius ...
  • krbroadfoot
  • Regular
  • 28725 Views
  • 9 replies
  • 10 likes
  • bluetooth
    Car
    connection
    Streaming Issue
  • 28725 Views
  • 9 replies
  • 10 likes

Streaming Issues

PlanPremiumCountryUSDevice Samsung Galaxy 9+ LaptopOperating System Android Oreo, Windows 10 My Question or IssueFor weeks now on and off I have been having issues with Spotify and its streaming services. I notice it mostly when using a bluetooth con...

  • Casual Listener
  • Plan Premium Country US Device  Samsung Galaxy 9+ Laptop Operating System  Android Oreo, Windows 10   My Question or Issue For weeks now on and off I have been having is...
  • 462 Views
  • 0 replies
  • 0 likes
  • Galaxy
    Streaming Issue
  • 462 Views
  • 0 replies
  • 0 likes