Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Streaming Issues

Streaming Issues

Plan

Premium

Country

US

Device

 Samsung Galaxy 9+ Laptop

Operating System

 Android Oreo, Windows 10

 

My Question or Issue

For weeks now on and off I have been having issues with Spotify and its streaming services. I notice it mostly when using a bluetooth connected device, however the issue isn't exclusive or limited to bluetooth, as it has issues when streaming directly on my phone or computer.  I will be playing a song and the music will stop for a few seconds then resume, it will stop for several seconds and restart the song, or it will stop all together.  As a premium member, I pay for the ability to select whichever songs I wish, to set up my music without having to worry. What makes it worse is that I cannot use my bluetooth devices or my lock screen to control my music.

 

I have tried all the troubleshooting steps as well and have researched online only to learn several other people are experiencing the same or similar issues. I have been a loyal user of Spitify for many years now and expect this issue to have been resovled by now.

 

 

 

 

Reply
0 Replies

Suggested posts