Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: stuttering

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 46458 Views
  • 66 replies
  • 25 likes
  • 46458 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879737 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879737 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26836 Views
  • 4 replies
  • 0 likes
  • 26836 Views
  • 4 replies
  • 0 likes

Blueooth audio heavily stuttering during playback

When listening to spotify through bluetooth in my car the audio stutters heavily.  Sometimes the the song name/artist will also flash on the screen.  The stuttering occurs when I am using the mobile network with good signal, wifi with good signal, an...

  • Casual Listener
  • When listening to spotify through bluetooth in my car the audio stutters heavily.  Sometimes the the song name/artist will also flash on the screen.  The stuttering occurs when I a...
  • jgkolt
  • Casual Listener
  • 7948 Views
  • 8 replies
  • 2 likes
  • Android
    bluetooth
    Chevy Volt
    google
    Nexus 6p
    pixel
    skipping
    stuttering
  • 7948 Views
  • 8 replies
  • 2 likes

Bluetooth stuttering - Android - So Super Annoying!

I've seen many discussions about this issue in many forums, yet it never gets fixed. Let's try to state the problem clearly. Spotify, you stutter when playing via bluetooth on Andorid. The sound just drops out anytime something like a notification, e...

  • Music Fan
  • ...ant Spotify to rule all my notifications and system issues by taking all priority on my phone.  Other than phone calls, block any form of issue that would cause stuttering by managing cache better a...
  • 1434 Views
  • 0 replies
  • 3 likes
  • Android
    bluetooth
    skipping
    stuttering
  • 1434 Views
  • 0 replies
  • 3 likes

LIVE STREAM/ DOWNLOADED MUSIC SKIPPING STUTTERING DURING PLAYBACK

Phone: Galaxy S6 Edge+Playback method: Aux cord in vehicleVehicle: 06 Lexus IS250Android Version: 6.0.1 Recently updated to premium service and downloaded some albums for offline playback. Not long after I've been having issues playing back any music...

  • Music Fan
  • ...layback.  Not long after I've been having issues playing back any music downloaded or streaming in my car without the song skipping and stuttering during playback at least 3x per song. Also some d...
  • tiggaknock
  • Music Fan
  • 547 Views
  • 1 replies
  • 0 likes
  • Playback issue
    skipping
    stuttering
  • 547 Views
  • 1 replies
  • 0 likes

Please help!

Hi all, I need your help! I have an Motorola Razr M running 4.4.2...My premium Spotify app is running version 1.5.0.739. I am having significant difficulty with this app. When I use it I am connected to one of two bluetooth speakers. When it plays th...

  • Newbie
  • ...am connected to one of two bluetooth speakers.  When it plays there is consistent stuttering, I don't know what else to call it, it's like on, off, on, off, on, off, etc...I have cleared the c...
  • alkards
  • Casual Listener
  • 589 Views
  • 2 replies
  • 0 likes
  • Android
    factory data reset
    Help
    reinstall
    stuttering
    Uninstall
  • 589 Views
  • 2 replies
  • 0 likes