Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Sync issue

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 50805 Views
  • 66 replies
  • 25 likes
  • 50805 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881481 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881481 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27274 Views
  • 4 replies
  • 0 likes
  • 27274 Views
  • 4 replies
  • 0 likes

Superuser Contribution App wont sync liked songs with the web browser

PlanPremiumCountryUnited statesDeviceGalaxy j7 starOperating SystemAndroid version 9 My Question or IssueI cant get my likes playlist to sync with the web browser version ( I use Chrome on Windows) of the playlist all of the other playlists seem to w...

  • Newbie
  • Plan Premium Country United states Device Galaxy j7 star Operating System Android version 9   My Question or Issue I cant get my likes playlist to sync with the web browser version ( I...
  • Ver
  • Spotify Legend
  • 354 Views
  • 1 replies
  • 0 likes
  • Android
    liked songs
    liked songs missing
    Liked Songs playlist stops
    Sync issue
  • 354 Views
  • 1 replies
  • 0 likes

Continues Syncing Issues

PlanPremiumCountryUKDevice(Computer Also)Samsung S20+, Samsung Galaxy S7 Edge, Samsung Galaxy S8, Samsung Galaxy S10.Operating System(Windows 10) Android 10, Oreo 8, Pie 9, Android 10 My Question or IssueI have seen many treads on this topic and the ...

  • Visitor
  • Plan Premium Country UK Device (Computer Also)Samsung S20+, Samsung Galaxy S7 Edge, Samsung Galaxy S8, Samsung Galaxy S10. Operating System (Windows 10) Android 10, Oreo 8, Pie 9, Android 10 ...
  • evanfig
  • Visitor
  • 559 Views
  • 1 replies
  • 1 likes
  • Issues
    local files
    local files not syncing
    songs not syncing
    Sync issue
    sync local files
    Sync to Phone
    sync to web client
  • 559 Views
  • 1 replies
  • 1 likes