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App wont sync liked songs with the web browser

App wont sync liked songs with the web browser

Plan

Premium

Country

United states

Device

Galaxy j7 star

Operating System

Android version 9

 

My Question or Issue

I cant get my likes playlist to sync with the web browser version ( I use Chrome on Windows) of the playlist all of the other playlists seem to work just fine but the likes playlist is completely out of sync with the web browser version. I've tried every solution I could find on here and even quit my subscription for a while only to come back to the same problem, is there a way to force a sync between the versions? or some other solution 

Reply
1 Reply

Hey @Comicslushies,

 

Thanks for reaching out to us and welcome to the Community 🙂

 

It's a good idea to give these steps a go and run a clean reinstall. This one is more thorough than the usual one.

 

In case you're using an SD card for your phone, you can try removing it, reinstall Spotify and then try running the app without the SD. Sometimes the SD card can lead to issues with the cache.

 

If you've already tried these steps let us know. You can also share with us if you've tried some additional troubleshooting steps. That way we'll able to avoid any repeating steps.

 

Keep us in the loop! If you have questions, you know where to find us. 

Ver Moderator
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