Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: UX

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 50900 Views
  • 66 replies
  • 25 likes
  • 50900 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881536 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881536 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27284 Views
  • 4 replies
  • 0 likes
  • 27284 Views
  • 4 replies
  • 0 likes

Superuser Contribution Wrapped 2021 looks warped

PlanPremiumCountryRussiaDeviceSony Xperia 5 IIOperating SystemAndroid 10 My Question or IssueIf Wrapped designer looks at this screenshot they will say "bruh". I already did. Yes, that's 21:9 aspect ratio + language with higher average word length th...

Screenshot_20211203-001731.png
  • Regular
  • Plan Premium Country Russia Device Sony Xperia 5 II Operating System Android 10   My Question or Issue If Wrapped designer looks at this screenshot they will say "bruh". I already did....
  • Mario
  • Spotify Legend
  • 317 Views
  • 1 replies
  • 0 likes
  • UX
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Track title colour on "Artist Page" -> "Liked songs"- a UI, State and Responsiveness Issue,

PlanPremiumCountryUnited Kingdom Device(Galaxy Note Operating System(Android 9 (Pie)) My IssueHi,I'm a long-term Spotify user, and have an interest in User Experience design.I have noticed a slight UI discrepancy, along with some quite unexpected UI ...

inconsistent colouring.jpg search library.jpg track green.jpg 1.jpg
  • Casual Listener
  • Plan Premium Country United Kingdom   Device (Galaxy Note 😎 Operating System (Android 9 (Pie))   My Issue Hi, I'm a long-term Spotify user, and have an interest in Us...
  • MafeG
  • Spotify Legend
  • 450 Views
  • 1 replies
  • 0 likes
  • color
    Colour
    gray
    grey
    liked
    portishead
    songs
    UI
    UX
  • 450 Views
  • 1 replies
  • 0 likes

UX Issue: Persistent Car Mode Prompt

PlanPremiumCountryUSADevicePixel XL My Question or IssueI'm wondering if it's possible to remove a persistently glaring UX problem. The Spotify app keeps offering me to connect to car mode (which takes up valuable space) even though I have Car Mode c...

Screenshot_20200714-122232.png Screenshot_20200714-122305.png
  • Newbie
  • Plan Premium Country USA Device Pixel XL   My Question or Issue I'm wondering if it's possible to remove a persistently glaring UX problem.  The Spotify app keeps offering me to c...
  • 325 Views
  • 0 replies
  • 0 likes
  • bug
    UX
  • 325 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playing music on other devices causes Android screen wake if the app is open

PlanPremiumCountryNew ZealandDeviceXiaomi Mi MixOperating SystemAndroid 8.0.0 My Question or IssueIf the Android Spotify app is open, and music is played on another device on the same Spotify account, the Android Spotify app will cause screenwakes at...

  • Newbie
  • Plan Premium Country New Zealand Device Xiaomi Mi Mix Operating System Android 8.0.0   My Question or Issue If the Android Spotify app is open, and music is played on another device on...
  • Katerina
  • Spotify Legend
  • 875 Views
  • 2 replies
  • 0 likes
  • Android
    Behavior
    UI
    UX
  • 875 Views
  • 2 replies
  • 0 likes

Make the app more album-listening friendly.

So I reported the concept of making the app more album-friendly as an idea, and it was closed prematurely with the following response: ===================When you've started the song from an album you can always go back to that album by clicking: on ...

  • Casual Listener
  • ...EVER want the song card. I explained that a toggle for theis view would improve the UX. When I click on the song that is playing, I expect to be taken back to the ALBUM that is playing, not a song card w...
  • 404 Views
  • 0 replies
  • 3 likes
  • Albums
    UI
    UX
  • 404 Views
  • 0 replies
  • 3 likes