Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Volume Control

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 46545 Views
  • 66 replies
  • 25 likes
  • 46545 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879790 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879790 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26844 Views
  • 4 replies
  • 0 likes
  • 26844 Views
  • 4 replies
  • 0 likes

Is there a way to more precisely adjust volume on JBL boombox using android device?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen streaming music with Samsung S10+ connected to a JBL Boombox, when increasing volume on ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When st...
  • Beholt
  • Music Fan
  • 755 Views
  • 1 replies
  • 1 likes
  • Android volume
    JBL
    JBL Boom Box
    Volume Control
  • 755 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Volume control Android app glitch

Pixel 6 proSetup-Playing Spotify on Android app and connected to Alexa Dot-Viewing song lyrics IssuePhone volume control does not change Alexa Dot volume while viewing Lyrics in FULL-PAGE view. Volume works properly when Lyrics in HALF-PAGE view. App...

  • Regular
  • Pixel 6 pro Setup -Playing Spotify on Android app and connected to Alexa Dot -Viewing song lyrics  Issue Phone volume control does not change Alexa Dot volume while viewing Lyrics in FULL-P...
  • Ivelina
  • Moderator
  • 1165 Views
  • 5 replies
  • 0 likes
  • Volume Control
  • 1165 Views
  • 5 replies
  • 0 likes

Casting issue

PlanPremiumCountryBulgariaDeviceSamsung Galaxy S10eOperating SystemAndroid Q (10) My Question or IssueHello, I recently having issues with casting to my Google home minis. Suddenly casting stops and I have to connect them again, which is very annoyin...

  • Newbie
  •   Plan Premium Country Bulgaria Device Samsung Galaxy S10e Operating System Android Q (10)   My Question or Issue Hello, I recently having issues with casting to my Google home m...
  • 407 Views
  • 0 replies
  • 1 likes
  • Casting
    Google Home Mini
    Volume Control
  • 407 Views
  • 0 replies
  • 1 likes

Controlling volume with S Pen

PlanPremiumCountryUSDeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo My Question or IssueIs there a way to control volume using the S pen from the Galaxy Note 9? I realize that I can play/pause a song with one press of the middle/side button o...

  • Casual Listener
  • Plan Premium Country US Device Samsung Galaxy Note 9 Operating System Android Oreo   My Question or Issue Is there a way to control volume using the S pen from the Galaxy Note 9? ...
  • 2316 Views
  • 0 replies
  • 0 likes
  • S pen
    Volume Control
  • 2316 Views
  • 0 replies
  • 0 likes

Superuser Contribution Volume control for external devices is badly designed or perhaps buggy.

PlanPremiumCountry DeviceMoto g6Operating System Android Oreo My Question or IssueWhen I use Spotify connect or select an available device (Samsung ms-650 soundbar) to cast to within the Spotify app, the volume control using the phone volume rocker, ...

  • Casual Listener
  • PlanPremium Country   Device Moto g6 Operating System  Android Oreo   My Question or Issue When I use Spotify connect or select an available device (Samsung ms-650 soundb...
  • Peter
  • Spotify Legend
  • 567 Views
  • 1 replies
  • 1 likes
  • external device
    Volume Control
  • 567 Views
  • 1 replies
  • 1 likes

controlling volume from second device

Spotify PremiumNetherlands I have Spotify Premium installed on my desktop computer (Windows 8.1) and can control the Desktop volume using my Samsung Android phone.What I can't do, I can't control the volume when the source is my Samsung Tab A using t...

  • Regular
  • Spotify Premium Netherlands   I have Spotify Premium installed on my desktop computer (Windows 8.1) and can control the Desktop volume using my Samsung Android phone. What I can't do, I ca...
  • 476 Views
  • 0 replies
  • 0 likes
  • second device
    Volume Control
  • 476 Views
  • 0 replies
  • 0 likes

Setting: Volume level how does it work (Android)

Hi, can somebody give some inside how the setting works: Volume Level (Adjust the volume for your environment.) quiet ; normal ; loudWhat does it do?how does it work?Does it only work in combination with Normalize volume: ON?ThanksI'm on Android app:...

  • Newbie
  • Hi,  can somebody give some inside how the setting works:   Volume Level (Adjust the volume for your environment.) quiet ; normal ; loud What does it do? how does it work? Does it o...
  • Joe
  • Community Legend
  • 25654 Views
  • 3 replies
  • 11 likes
  • Android
    settings
    Volume Control
    volume normalization
  • 25654 Views
  • 3 replies
  • 11 likes

Audio Settings

I'm on a Samsung Galaxy S7.The volume control (adjusting it for your environment) is greyed out for me as of the last few days. I was able to use it for...idk, ever since it appeared, or close atleast. I have looked on google but no relatively easy r...

  • Casual Listener
  • I'm on a Samsung Galaxy S7. The volume control (adjusting it for your environment) is greyed out for me as of the last few days. I was able to use it for...idk, ever since it appeared, or close atle...
  • 480 Views
  • 0 replies
  • 0 likes
  • Audio Effects
    Greyed
    Premium
    Volume Control
  • 480 Views
  • 0 replies
  • 0 likes

Issues with SpotifyConnect, Chromecast and volume control

Hey guys ! more often that not, my TV just disappears from list of avaiable devices on my Android, both as a chromecast, and spotify connect device with installed spotify on the TV. The only solution so far is to force-stop spotify on my android and ...

  • Music Fan
  • Hey guys ! more often that not, my TV just disappears from list of avaiable devices on my Android, both as a chromecast, and spotify connect device with installed spotify on the TV.  ...
  • TheMiziko
  • Music Fan
  • 520 Views
  • 1 replies
  • 0 likes
  • bug
    Chromecast Android
    Spotify Connect Volume Control
    Volume Control
  • 520 Views
  • 1 replies
  • 0 likes

Can't control volume on PC from phone on Spotify Connect (Nexus 5X)

I recently switched from a S6 to a Nexus 5X and now I am unable to control the volume on my pc with my phone. When I try to increase the volume it pops up the volume control but it is stuck at 0.

  • Casual Listener
  • I recently switched from a S6 to a Nexus 5X and now I am unable to control the volume on my pc with my phone. When I try to increase the volume it pops up the volume control but it is stuck at 0.
  • 774 Views
  • 0 replies
  • 1 likes
  • Spotify Connect Volume Control
    Volume Control
  • 774 Views
  • 0 replies
  • 1 likes

Random Volume Control Issues

Alright so basically what is happening to me is really strange and just bad enough to be extremely annoying. And it started a few months ago and hasnt changed with updates. I will start listening to my playlist and adjust my sound to the song playing...

  • Newbie
  • Alright so basically what is happening to me is really strange and just bad enough to be extremely annoying. And it started a few months ago and hasnt changed with updates. I will start listening to ...
  • 358 Views
  • 0 replies
  • 0 likes
  • Volume Control
  • 358 Views
  • 0 replies
  • 0 likes

Max Volume too low.

I have a Note 4. When you play a track, for a split second its high in volume then adjusts itself back down.Why does Spotify limit the volume like this?Is there anything I can do to adjust it? I've tried a number of volume increasing apps, they don't...

  • Regular
  • I have a Note 4. When you play a track, for a split second its high in volume then adjusts itself back down. Why does Spotify limit the volume like this? Is there anything I can do to adjust it...
  • Daniel
  • Community Legend
  • 1144 Views
  • 5 replies
  • 0 likes
  • Volume Control
  • 1144 Views
  • 5 replies
  • 0 likes