Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Your Library

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Casual Listener
  • 42764 Views
  • 66 replies
  • 25 likes
  • 42764 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878166 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878166 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26410 Views
  • 4 replies
  • 0 likes
  • 26410 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Your Library] Prevent Order of Playlists In A Folder From Being Altered By Spotify

I have over 6,000 synced local songs. On the desktop, I'm putting the songs from each local album in a playlist and then moving all of the playlists in alphabetical order into a folder. I doing this to make it easy to find an album's playlist in the ...

  • Music Fan
  • I have over 6,000 synced local songs. On the desktop, I'm putting the songs from each local album in a playlist and  then moving all of the playlists in alphabetical order into a folder. I doing...
  • twelve_xii
  • Casual Listener
  • 2691 Views
  • 24 replies
  • 7 likes
  • Your Library
  • 2691 Views
  • 24 replies
  • 7 likes

Superuser Contribution [Android][Your Library] Wrong album playing?

Added Mozart Great Mass in C Minor, Suzuki with Bach Collegium Japan, but it plays the Messiah! Is this an error or punishment for having a free account?

  • Newbie
  • Added Mozart Great Mass in C Minor, Suzuki with Bach Collegium Japan, but it plays the Messiah! Is this an error or punishment for having a free account? 😉  
  • Eni
  • Moderator
  • 249 Views
  • 1 replies
  • 0 likes
  • Android
    Your Library
  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile][Your Library] Display album length while offline

For some reason album length isn't displayed without an internet connection, which doesn't really make sense to me. I'm not sure if this problem exists on other platforms than Android but either way it's a bit of a stupid problem. Please fix it, Spot...

  • Casual Listener
  • For some reason album length isn't displayed without an internet connection, which doesn't really make sense to me. I'm not sure if this problem exists on other platforms than Android but either way ...
  • Alex
  • Spotify Legend
  • 325 Views
  • 1 replies
  • 0 likes
  • Mobile
    Your Library
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Your Library] Local Files on MicroSD card not shown

I have one phone where all music files are stored on the device, and one where all are stored on a MicroSD. At the time of this writing, the phone with the MicroSD card does not seem to be aware that local files exist on the device. This needs to be ...

  • Music Fan
  • I have one phone where all music files are stored on the device, and one where all are stored on a MicroSD. At the time of this writing, the phone with the MicroSD card does not seem to be aware that...
  • Eni
  • Moderator
  • 531 Views
  • 1 replies
  • 0 likes
  • Android
    Your Library
  • 531 Views
  • 1 replies
  • 0 likes

[Android][Your Library] Bring just press play feature back

Bring back just press play feature, it would pick playlists for you and new music and just cycle through it. It was at the top of made for you for like a week and I loved it, I have a hard time mentally making simple decisions so this made my life a ...

  • Visitor
  • Bring back just press play feature, it would pick playlists for you and new music and just cycle through it. It was at the top of made for you for like a week and I loved it, I have a hard time menta...
  • MattSuda
  • Spotify Star
  • 559 Views
  • 1 replies
  • 5 likes
  • Android
    Your Library
  • 559 Views
  • 1 replies
  • 5 likes

Superuser Contribution [Android][Your Library] Local files not downloading on PC or Phone.

Hi, I'm trying to play local file songs on my Samsung but it's not working. To list all the things I've done, I've reinstalled spotify on both devices. I'm using Spotify from the microsoft store too. Both devices are connected to the same wifi.The pr...

  • Visitor
  • Hi, I'm trying to play local file songs on my Samsung but it's not working. To list all the things I've done, I've reinstalled spotify on both devices. I'm using Spotify from the microsoft store too....
  • Eni
  • Moderator
  • 522 Views
  • 1 replies
  • 0 likes
  • Android
    Your Library
  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Your Library] Wrong song playing whilst status bar not moving

So not sure what has caused this issue in the app (I have recently updated to an S20+ and readded Spotify to my Samsung watch), but when I want to play a song from a playlist the song showing won't play but another from my playlist will. Also the bar...

  • Visitor
  • So not sure what has caused this issue in the app (I have recently updated to an S20+ and readded Spotify to my Samsung watch), but when I want to play a song from a playlist the song showing won't p...
  • CarlosE
  • Moderator
  • 9491 Views
  • 19 replies
  • 4 likes
  • Android
    Your Library
  • 9491 Views
  • 19 replies
  • 4 likes

[Mobile][Your Library] Liked Songs are different on desktop and mobile versions

There is no liked songs on my mobile version which songs i liked on desktop version. Also if i listen a song on desktop version, it doesnt seen at "last listenings" on mobile. They are not compitable.

  • Visitor
  • There is no liked songs on my mobile version which songs i liked on desktop version. Also if i listen a song on desktop version, it doesnt seen at "last listenings" on mobile. They are not compitable...
  • 845 Views
  • 0 replies
  • 0 likes
  • Mobile
    Your Library
  • 845 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android][Your Library] Music cuts out when phone lockscreen comes on after being idle

Running into an issue where:1. Plug in headphones and play music2. Set down phone and after 1 minute, the phone screen goes back to screensaver3. Once screen changes, audio cuts out (pause) for a few seconds or until I turn on screen again Please hel...

  • Visitor
  • Running into an issue where: 1. Plug in headphones and play music 2. Set down phone and after 1 minute, the phone screen goes back to screensaver 3. Once screen changes, audio cuts out (pause) for...
  • Alex
  • Spotify Legend
  • 379 Views
  • 2 replies
  • 2 likes
  • Android
    Your Library
  • 379 Views
  • 2 replies
  • 2 likes

[iOS][Your Library] Stop making me "love" a track, just because I downloaded the album!

why on earth would you assume I want a song marked as a favorite, just because I downloaded the album it is on? Please, stop doing that, it is extremely annoying!

  • Casual Listener
  • why on earth would you assume I want a song marked as a favorite, just because I downloaded the album it is on? Please, stop doing that, it is extremely annoying!
  • Billy-J
  • Spotify Star
  • 485 Views
  • 3 replies
  • 0 likes
  • iOS
    Your Library
  • 485 Views
  • 3 replies
  • 0 likes

[Android][Your Library] No puedo ver la letra de las canciones

Anteriormente tenía habilitado poder ver las letras de las canciones mientras se reproducían pero de un día a otro se quitó. He probado cerrar sesión en iniciar, incluso crear otra cuenta pero sigue ese problema. Todo comenzó en la actualización cuan...

  • Newbie
  • Anteriormente tenía habilitado poder ver las letras de las canciones mientras se reproducían pero de un día a otro se quitó. He probado cerrar sesión en iniciar, incluso crear otra cuenta pero sigue ...
  • 285 Views
  • 0 replies
  • 0 likes
  • Android
    Your Library
  • 285 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android][Your Library] ALBUM VACIO

Mis álbumes aparecen vacíos. Ya re instale la aplicación y el problema sigue igual.**bleep**

  • Visitor
  • Mis álbumes aparecen vacíos. Ya re instale la aplicación y el problema sigue igual.**bleep**
  • Ivan
  • Spotify Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • Android
    Your Library
  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Your Library] Fix Local File Playback on Android Devices

I'm currently able to download all of my local files on my Android phone (OnePlus 8 Pro) without any problems. The songs playback as expected, and sound just fine. However, on my Kindle Fire tablet, these same exact songs are unlistenable. The playba...

  • Music Fan
  • I'm currently able to download all of my local files on my Android phone (OnePlus 8 Pro) without any problems. The songs playback as expected, and sound just fine.   However, on my Kindle Fire...
  • saucyross
  • Music Fan
  • 631 Views
  • 2 replies
  • 0 likes
  • Android
    Your Library
  • 631 Views
  • 2 replies
  • 0 likes

[Android][Your Library] Syncing Problem

There are similar problems that I've seen in this community but none of the solutions worked for me.I downloaded some songs (in .mp3 format) than I added them in local files in spotify I can see them on pc but I can't sync none of them to my android....

  • Visitor
  • There are similar problems that I've seen in this community but none of the solutions worked for me. I downloaded some songs (in .mp3 format) than I added them in local files in spotify I can see th...
  • 255 Views
  • 0 replies
  • 0 likes
  • Android
    Your Library
  • 255 Views
  • 0 replies
  • 0 likes

[Android][Your Library] Syncing between devices

I use spotify on both my work computer and my phone. Throughout the day, I add songs to my liked songs while at work and then will want to listen to them on my commute home/to school, but the playlist refuses to sync. I've closed the app, turned off ...

  • Casual Listener
  • I use spotify on both my work computer and my phone. Throughout the day, I add songs to my liked songs while at work and then will want to listen to them on my commute home/to school, but the playlis...
  • nope123456
  • Casual Listener
  • 500 Views
  • 1 replies
  • 2 likes
  • Android
    Your Library
  • 500 Views
  • 1 replies
  • 2 likes

[Android][Your Library] Option to dislike a song singer or delete from download

There is no option in the android app to dislike a singer or song. There is no option to delete from download as well. You can only hide a song from my library but can not remove the album completely. There is so much junk is lying around which gets ...

  • Visitor
  • There is no option in the android app to dislike a singer or song. There is no option to delete from download as well. You can only hide a song from my library but can not remove the album completely...
  • 248 Views
  • 0 replies
  • 1 likes
  • Android
    Your Library
  • 248 Views
  • 0 replies
  • 1 likes

[Android][Your Library] An Idea to fix an issue from 2014-20**

No matter how many phones i buy, apps i uninstall and reinstall, new accounts to be made. The End product is still the same,A slow app that has many many many feeds on being slow. I EVERYTHING downloaded, and it takes roughly 7-10 minues of LOADING o...

  • Casual Listener
  • No matter how many phones i buy, apps i uninstall and reinstall, new accounts to be made. The End product is still the same, A slow app that has many many many feeds on being slow.   I EVERYT...
  • 341 Views
  • 0 replies
  • 0 likes
  • Android
    Your Library
  • 341 Views
  • 0 replies
  • 0 likes

Redesign causes lag in Your Library tab

PremiumDevice: hero2lte Model: samsung SM-G935F Android: 8.0.0Newest version of SpotifyMy Question or Issuehttp://imgur.com/a/GQ2mWLYWhen I click on an album or artist in the Your Library tab it loads very long, usually over 5 seconds.This was not th...

  • Casual Listener
  • Premium Device: hero2lte Model: samsung SM-G935F Android: 8.0.0 Newest version of Spotify My Question or Issue http://imgur.com/a/GQ2mWLY When I click on an album or artist in the Your Library t...
  • User_
  • Casual Listener
  • 3170 Views
  • 3 replies
  • 2 likes
  • Android
    Android 8
    android oreo
    bug
    Lag
    S7
    slow
    Your Library
  • 3170 Views
  • 3 replies
  • 2 likes

Superuser Contribution Podcasts no longer an option on "Your Library" page

Today when I went to use Spotify in my Android App to listen to a Podcast I follow, the option of "Podcasts" no longer appeared on my "Your Library" page. Usually that's how I navigate to the Podcasts I follow quickly. But now to find the Podcasts I ...

  • Newbie
  • Today when I went to use Spotify in my Android App to listen to a Podcast I follow, the option of "Podcasts" no longer appeared on my "Your Library" page. Usually that's how I navigate to the Podcast...
  • p2219890
  • Casual Listener
  • 19098 Views
  • 22 replies
  • 42 likes
  • Android
    podcast
    Your Library
  • 19098 Views
  • 22 replies
  • 42 likes