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30 days free

30 days free

Hi, 

On 11th August I suscribe my celphone at free account by 30 days but today I checked my bank account and I have a charge by US$11.9 , I don´t know why because I can

try spotify for 30 days free and cancel my suscription if I don't want to pay. Please somebody help me. thank you

Reply
1 Reply

Hey @carojaramillo, welcome to the Spotify Community!

 

In this case, we recommend you to reach out to us via email, Facebook or Twitter.This way, we'll be able to take a closer look at your account and see what happened there.

 

Let us know how it goes and if you have any other questions.

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