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Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I loggeed in and still didn't get my 7 day free trial. Is there anyway for me to get it?
Hi, While trying to play the music from your que, the pop up should appear asking if you would like to activate your 7 day trial.
br
Johny
I tried looking everywhere for this tree trial thing and nothing seems to be working. Any other advise or options that I can do?
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I have logged onto the spotify acount with a new login because the other email I was using got hacked, I would like to try the 7 day premium trial again to see if it is worth getting a premium acount but the app is not letting me try it? Is this because it is the second time I am logging into the app? Help!!
I suggest you contact support so they can help you
https://www.spotify.com/about-us/contact/contact-spotify-support/
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.
Support usually replies within 24-48 hours.
You can also tweet to @SpotifyCares on Twitter for help.
How do you know when you have the 7day trial. Will they send you a message or is it automatically when you log on.
You can check the status on your account by signing in here:
https://www.spotify.com/account/subscription/
IT DID'NT GIVE IT TO ME
@Peter wrote:
You should get the 7 day free trial automatically the first time you log into the mobile app.
I get the premium thing that pops up, but every time I press "got it" it takes me back to where I was and nothing happened. Please help me.
Hi there
I was having the same issue. First you need to make sure that you haven't had Premium before. Then, if the app isn't offering you the upgrade, you can go to any song or playlist and tap on the ... sign, then tap Add to Queue. If you're not on Premium, the offer should pop up and you can sign up for your 7 day trial.
Hope this helps!
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