Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Album art missing

Album art missing

Plan

Free

Country

USA

Device

iPhone 6

Operating System

iOS 12.3.1

 

My Question or Issue

I open Spotify, go to playlists, and discover that all the playlist covers, albums, and song art are missing. I tried logging in and out, re-downloading the app, shutting down my phone, etc. Nothing seems to be working. Is there anything I can do to get them back?

Reply
2 Replies

Hey @anjali_shetty, welcome to the Community.

Hope you're doing great!

Could you try upgrading to iOS 12.4?

 

Hope it helps 🙂

It updated automatically - some came back but not all. Thanks for the suggestion though!

Suggested posts