Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
This problem just appeared yesterday. Any song that I have cached to be available offline the album art isn't appearing. It isn't just local files either. It is any song that is in a playlist I have made to be available offline the art will not appear. I know this is a minor issue but it is really bugging me. I have an iPhone 5c. I have tried uninstalling Spotify, rebooting my phone, and reinstalling Spotify and synching. Didn't fix it. Please help!
Solved! Go to Solution.
Spotify is aware of this bug and they are looking into it. Thanks for the reports.
Kind regards,
Max aka. Amarro
If i helped you don't forget to leave a "Kudo" or "Accept as Solution".
What is a Spotify Rock Star and how do i become one?
Im not a Spotify Employee.
I also have this issue. Happened as soon as I upgraded to the newest version. iPhone 6 Plus
I have the newest iOS and the newest version of Spotify both.
Spotify is aware of this bug and they are looking into it. Thanks for the reports.
Ok well when is there going to be an actual solution? How many months, from the original posts of this problem in April; and now, will it be before there is a fix? Saying you are aware of the bug is not a solution.
Even i have the same issue hope they fix it soon really annoying!
Same problem here, just wanted to add to this the problem 🙂
Greetz from Belgium!
As I am new I first thought it could be an error on my side 🙂
So the issue is still existing and even with the newest iOS and App it is not running.
When will there be a solution????
Hope this is fixed soon
No, it's not.
I still have the same issue even with the new version
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…