Album covers

[astromeliias]

I wonder why my album covers change into another one when I start playing the song. For an example, when it’s in my playlist you can see the original album cover, but then when I start playing, it changes into another album cover.

Is it something you can fix? I’ve seen multiple people not have this issue.

[Billy-J]

Hey @astromeliias, thanks for reaching out to the Community!

Could you send me a screenshot of both album covers, one before and while you're playing? I'll take a closer look.

Thanks!

[Billy-J]

Hey @astromeliias, 

Thanks for updating your post and including the screenshots. Could you try a clean reinstall with these steps? Sometimes the cache can lead to different issues. You can also try this with a device to check if the issue persists.

Let me know how this goes. 

[astromeliias]

Hi, unfortunately it still doesn’t work for me. I’ve tried it on the mobile app and the desktop app multiple times, but it’s still the same issue for me.

[Ver]

Hey @astromeliias,

Thanks for the info 🙂

Could you try with another account on the same devices to check if there are any changes? It's also a good idea to try with another network. 

You can also share with us the device + OS version and exact Spotify version. We'll also need a video recording of what you're seeing. We'll look into this further.

Keep us in the loop! We'll be right here if you have any questions.