Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

All my playlists disappeared

All my playlists disappeared

Went on like normal today but all my custom playlists are gone, talking about 30 separate playlists, and only about 7 generic playlists that I have never seen before are there. Can't recover them because I never deleted them... SOS 

Reply
1 Reply

Hello @toriheckart

It seems to me like you accidenty created a second account instead of logging in with your usual one. It happens from time to time, don't worry. Please check "Finding accounts" section on this page. It will help you to pinpoint the correct account you should use.

Suggested posts