All my playlists disappeared

[Castbot]

I used the app like 3 days ago and everything was fine, but today a friend of mine send me a song via Wsp, i tried to listen but my account was out but the moment i log in, all my playlist  disapeared, i think its the right acc beacuse i dont have other one and in this one i have premium. Pls help there's years of saved songs and playlists and now they are all gone...

[Jack]

Hey @Castbot, help's here!

To check, are you no longer able to log in on just your iOS device, or is it happening on all other devices? If so, this might be worth mentioning in the Accounts help board.

To be double sure that you're not accidentally in a second account, we'd check the article here.

If you're certain it's the right one, you can retrieve missing playlists by going to your Account Overview page, then finding the Recover Playlists menu.

For retreiving any missing tracks or albums from Your Library, be sure to contact us directly via email, or by tweeting our support handle. We'll be able to help you out further and take a look under the hood.

Thanks!

[Castbot]

Thanks, for the help. I recovered all my playlist, but i found out that some one is using my acc. He changed mi email so i cant edit mi profile info. I can still go to mi acc, but he is using it. He seams to be french.
Hope you can help me to kick him out, becaus hes delating things !
Sorry about my english is a little bit rusty.