All of my playlists won’t stop shuffling even though my shuffle is off

[liepazv]

Plan

Premium

Country

Device

(iPhone Xr)

My Question or Issue

Shuffle won’t stop even though it’s off

[liepazv]

I just reinstalled it and it helped:)

[liepazv]

Nope, started again:(((

[liepazv]

It started again:(((

[Loxer]

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

I'd also suggest using the Sign Out Everywhere and Remove Offline devices from your Spotify account page.

You can also learn more about Shuffle in Spotify here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!