Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52483 Views
16 replies
36 likes

52483 Views
16 replies
36 likes

Artist “About” page text not appearing on iPhone

PlanPremiumCountryUS DeviceiPhone 11 ProOperating SystemIOS 13.3 My Question or IssueFor many artist pages (eg “Porcupine Tree”), clicking on the About text excerpt opens the About page, but no text appears (only photos).

tedbarnett
Casual Listener
Plan Premium Country US Device iPhone 11 Pro Operating System IOS 13.3 My Question or Issue For many artist pages (eg “Porcupine Tree”), clicking on the About text excerpt op...
2019-11-21 2:56:48 AM
2019-11-21 8:17:09 PM
OneByBoo
Roadie
708 Views
1 replies
0 likes

708 Views
1 replies
0 likes

Spotify connect stopped working

Hi, Spotify connect does not connect any longer to my Bose Soundbar 700. Airplay works, but not spotify connect.Have uninstalled bose app, spotify but no help.It says that spotify connect is not active on that device. PlanPremiumCountryswedenDevicema...

erdu
Casual Listener
Hi, Spotify connect does not connect any longer to my Bose Soundbar 700. Airplay works, but not spotify connect. Have uninstalled bose app, spotify but no help. It says that spotify connect is not ...
2019-11-15 12:28:26 PM
2019-11-21 6:56:52 PM
erdu
Casual Listener
3529 Views
6 replies
3 likes

3529 Views
6 replies
3 likes

Superuser Contribution Shuffle Acting Weirdly

I have premium and use on my phone. I don't know if this is a bug, but my playlist of over 4,000 songs doesn't seem to play songs randomly with shuffle is on. I started noticing this recently and documented which songs were being played. It's the sam...

JDOG_TD
Casual Listener
I have premium and use on my phone. I don't know if this is a bug, but my playlist of over 4,000 songs doesn't seem to play songs randomly with shuffle is on. I started noticing this recently and doc...
2019-10-10 2:12:23 AM
2019-11-21 1:23:45 PM
Katerina
Spotify Legend
1598 Views
3 replies
0 likes

1598 Views
3 replies
0 likes

Ad glitches interrupting playlists

So I don't know if this is all devices, or just iOS. But the ads are troublesome. I wonder why it is that Spotify ads always disrupt the pleasure of listening to music, but they do for me on every device. Recently, ads on my iOS device experience a n...

arthurmaturo
Casual Listener
So I don't know if this is all devices, or just iOS. But the ads are troublesome. I wonder why it is that Spotify ads always disrupt the pleasure of listening to music, but they do for me on every de...
2019-11-21 3:04:08 AM
2019-11-21 3:09:51 AM
Jᴀᴄᴋ
Roadie
1308 Views
1 replies
0 likes
ads interrupt playlists
interrupt
Playlists

1308 Views
1 replies
0 likes

Whole album download when only 2 or 1 songs are saved

PlanPremiumCountryUKDevice(iPhone 5c)Operating System(iOS 10) My Question or IssueI may have 1 or two songs saved from one album and when I download them through the album it downloads all the songs even if they aren't saved.

MatildeM
Newbie
Plan Premium Country UK Device (iPhone 5c) Operating System (iOS 10) My Question or Issue I may have 1 or two songs saved from one album and when I download them through the album it...
2019-06-19 6:38:44 PM
2019-11-20 8:35:53 PM
alexhoward8
Music Fan
7137 Views
6 replies
1 likes
album

7137 Views
6 replies
1 likes

I cant see my local files on my iphone

PlanPremiumCountrySwedenDeviceIphone 11 proOperating Systemios13 My Question or IssueI have followed your instructions exactly but I cant get my local files to my iphone. I have done it before. But now it doesnt work. I have reinstalled both my deskt...

llew89
Newbie
Plan Premium Country Sweden Device Iphone 11 pro Operating System ios13 My Question or Issue I have followed your instructions exactly but I cant get my local files to my iph...
2019-11-20 11:03:43 AM
2019-11-20 2:15:19 PM
AeroZ
Composer
962 Views
1 replies
0 likes

962 Views
1 replies
0 likes

I cannot see my local files songs on my iPhone

Plan - PremiumCountry - USDevice - iPhone X, Macbook Air (Retina, 13-inch, 2019)Operating System - IOS 13, macOS Catalina Hello, Spotify community. I have been troubleshooting my problem for a week now and have had no success. I have 16 songs downloa...

tedstah
Newbie
Plan - Premium Country - US Device - iPhone X, Macbook Air (Retina, 13-inch, 2019) Operating System - IOS 13, macOS Catalina Hello, Spotify community. I have been troubleshooting my probl...
2019-11-19 9:55:27 PM
515 Views
0 replies
0 likes

515 Views
0 replies
0 likes

Solved!!Superuser Contribution Local songs won't show in app

PlanPremiumCountryGermanyDeviceiPhone 6Operating SystemWindows 10 My Question or IssueI have local songs imported in Spotify on my laptop. They are shown in a playlist and I can play them on my laptop. However, when I open the app (usage of same wifi...

mausi121
Music Fan
Plan Premium Country Germany Device iPhone 6 Operating System Windows 10 My Question or Issue I have local songs imported in Spotify on my laptop. They are shown in a playlist and I ...
2019-05-21 2:51:51 AM
2019-11-19 9:24:29 PM
kubik22333
Visitor
4810 Views
13 replies
0 likes

4810 Views
13 replies
0 likes

Can't Edit Playlists in IOS App

Is this happening to anybody else too? About a month ago the "Edit" button disappeared on playlists and I have to use my laptop to change anything. *I've already been talking to a Spotify rep for a few weeks about this problem and they have no idea w...

bigunzzz
Roadie
Is this happening to anybody else too? About a month ago the "Edit" button disappeared on playlists and I have to use my laptop to change anything. *I've already been talking to a S...
2019-05-04 3:31:59 AM
2019-11-19 11:09:15 AM
bigunzzz
Roadie
4994 Views
9 replies
1 likes

4994 Views
9 replies
1 likes

[Connect] No volume adjustment when pressing volume keys

Plan-PremiumCountry-USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)-iPhone XR, iOS 13.1.3 When adjusting the volume while connected to my "Awesome New TV" nothing happens. My device...

voidescapehole
Casual Listener
Plan -Premium Country -USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) -iPhone XR, iOS 13.1.3 Whe...
2019-11-19 2:20:45 AM
2019-11-19 2:36:36 AM
PigeonXtreme
Composer
1140 Views
4 replies
0 likes
Connect
iOS
volume

1140 Views
4 replies
0 likes

Weird issue with iOS 13, Spotify app, and Apple Music

PlanPremiumCountryUnited StatesDeviceiphone 11Operating SystemiOS 13 My Question or IssueI am having bizarre issues with a few albums/songs no longer playing on my phone. I believe the issue is relating to them having been saved as albums I purchased...

peterm89
Casual Listener
Plan Premium Country United States Device iphone 11 Operating System iOS 13 My Question or Issue I am having bizarre issues with a few albums/songs no longer playing on my phone. I b...
2019-11-18 11:40:28 PM
919 Views
0 replies
0 likes

919 Views
0 replies
0 likes

Solved!!Superuser Contribution Editing Playlist Song Order Broken

I'm a premium subscriber using Spotify on my iPhone and iPad Pro. Ever since the last update, I'm no longer able to edit and sort songs within a playlist (even with the filter set to custom). Since the update, the edit function just has a pop-up wind...

eswanson17
Regular
I'm a premium subscriber using Spotify on my iPhone and iPad Pro. Ever since the last update, I'm no longer able to edit and sort songs within a playlist (even with the filter set to custom). Since t...
2019-11-01 7:21:21 PM
2019-11-18 9:14:50 PM
westerlu77
Regular
2654 Views
4 replies
1 likes

2654 Views
4 replies
1 likes

Downloaded tracks not showing metadata when network connection is poor

Bug: Album metadata (album art and track names) do not load for downloaded content when device has no wi-fi and poor LTE connectivity. Workaround: Turn airplane mode on to force loading metadata from locally stored content Proposed fix: if content is...

fwhiteiv
Visitor
Bug: Album metadata (album art and track names) do not load for downloaded content when device has no wi-fi and poor LTE connectivity. Workaround: Turn airplane mode on to force loadin...
2019-11-18 6:19:09 PM
530 Views
0 replies
0 likes
Bug iOS
Bug iPhone
Download bug
network

530 Views
0 replies
0 likes

Spotify stops/pauses when receiving notification or entering an app

I am an iphone X user, IOS 11.2.2, and every time I receive a notification spotify stops or pauses the song. But most annoying anytime I enter snapchat the song pauses as well.

XTheLastEnigmaX
Casual Listener
I am an iphone X user, IOS 11.2.2, and every time I receive a notification spotify stops or pauses the song. But most annoying anytime I enter snapchat the song pauses as well.
2018-01-19 6:18:37 AM
2019-11-18 3:55:05 PM
thaddeusward
Visitor
2548 Views
3 replies
1 likes

2548 Views
3 replies
1 likes

Solved!! Premium Subscribtion cannot be selected in iOS app

None of the banners in the ‚Premium‘ section of the app can be tapped in order to select one of the Premium plans. PlanFreeCountryGermany DeviceiPhone 8 Operating SystemiOS 13.1.3 App Version 8.5.30.635 Different issue: .jpeg attachments are not supp...

Kriiiii
Casual Listener
None of the banners in the ‚Premium‘ section of the app can be tapped in order to select one of the Premium plans. Plan Free Country Germany Device iPhone ...
2019-11-10 4:19:43 PM
2019-11-18 9:30:19 AM
Kriiiii
Casual Listener
926 Views
5 replies
0 likes

926 Views
5 replies
0 likes

How to save a Single Song from an album offline

Set your "Liked" playlist to download offline. This way anything you like will automatically be fed to the playlist and saved offline. You can save an entire album and unlike one single song and it will be removed from the offline album. Granted this...

jacksonthorns
Visitor
Set your "Liked" playlist to download offline. This way anything you like will automatically be fed to the playlist and saved offline. You can save an entire album and unlike one single song and it w...
2019-11-18 1:43:16 AM
815 Views
0 replies
0 likes
Offline download
offline downloads
saving music

815 Views
0 replies
0 likes

Low volume

I'm thinking of dumping Spotify as the volume is so low on my iPhone with headphones that I have to have it on maximum

qurugovi
Visitor
I'm thinking of dumping Spotify as the volume is so low on my iPhone with headphones that I have to have it on maximum
2019-11-17 2:32:00 PM
2019-11-17 5:26:11 PM
OviiiOne
Community Legend
732 Views
1 replies
0 likes

732 Views
1 replies
0 likes

Album Background

The album background on my iPhone used to be a good mix of the album artwork like as if the artwork colours kept on going on my phone screen. Then it changed to just one bold colour which sort of reflected the album artwork. I thought that was ok but...

Niadh
Casual Listener
The album background on my iPhone used to be a good mix of the album artwork like as if the artwork colours kept on going on my phone screen. Then it changed to just one bold colour which sort of ref...
2019-11-16 4:50:41 AM
2019-11-16 9:46:58 AM
OneByBoo
Roadie
873 Views
1 replies
0 likes

873 Views
1 replies
0 likes

Why is local file support so bad?

What is the actual deal with local files and spotify? I've had to fix my local files either not showing up on the desktop and/or phone at all or initially showing up and then mysteriously vanishing at least 5 times over the past 2 years! That's over ...

boomshtick
Casual Listener
What is the actual deal with local files and spotify? I've had to fix my local files either not showing up on the desktop and/or phone at all or initially showing up and then mysteriously vanis...
2019-11-16 4:15:03 AM
960 Views
0 replies
5 likes

960 Views
0 replies
5 likes

Carplay start radio station from current playing song

I am new to Apple and Carplay, having come from Android / Android Auto. One feature I'm really missing on Carplay is the ability to create a radio station from the currently playing song. That's a really nice feature because you can only choose from ...

goswell73
Casual Listener
I am new to Apple and Carplay, having come from Android / Android Auto. One feature I'm really missing on Carplay is the ability to create a radio station from the currently playing song. ...
2019-11-15 5:56:40 PM
763 Views
0 replies
0 likes

763 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts