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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62921 Views
  • 16 replies
  • 37 likes
  • 62921 Views
  • 16 replies
  • 37 likes

Solved!! “songs” option missing from library

My “songs” tab is missing from my library. I can’t listen to anything randomly with the new interface. If I can, it is a playlist and not my downloaded content. I can’t sort in alphabetical order. I would like to know how to select songs individually...

  • Casual Listener
  • My “songs” tab is missing from my library.   I can’t listen to anything randomly with the new interface.  If I can, it is a playlist and not my downloaded content.   I can’t sort i...
  • pseudopsyche
  • Newbie
  • 3588 Views
  • 4 replies
  • 4 likes
  • 3588 Views
  • 4 replies
  • 4 likes

Cannot connect to Definitive W7 WiFi speaker

I have several Definitive W7 speakers installed on my home network. Until recently, all of them were visible and could connect to Spotify. Now none of them connect. I can see all speakers in the Play-Fi App; however, when I attempt to use Spotify, no...

  • Visitor
  • I have several Definitive W7 speakers installed on my home network. Until recently, all of them were visible and could connect to Spotify. Now none of them connect.  I can see all speakers in th...
  • 450 Views
  • 0 replies
  • 0 likes
  • 450 Views
  • 0 replies
  • 0 likes

Spotify icon 3D Touch problem

Hello everyone,PlanPremiumCountry TurkeyDeviceiPhone XOperating SystemiOS 12.0.1 My Question or Issue My problem is basically when I press the Spotify icon firmly and hold it, the activated 3D Touch quick action panel does not show the most recently ...

  • Regular
  • Hello everyone, Plan Premium Country  Turkey Device iPhone X Operating System iOS 12.0.1   My Question or Issue  My problem is basically when I press the Spotify icon firmly...
  • user-removed
  • Not applicable
  • 2685 Views
  • 12 replies
  • 0 likes
  • 2685 Views
  • 12 replies
  • 0 likes

Select to filter folders

PlanPremiumCountryUKDeviceiPhone 7SOperating SystemiOS My Question or IssueHi there.Due to the way I like to folder my music by month, I end up with loads of folders since the last update of Spotify. The update was great in many ways, but previously ...

  • Casual Listener
  • Plan Premium Country UK Device iPhone 7S Operating System iOS   My Question or Issue Hi there. Due to the way I like to folder my music by month, I end up with loads of folders since ...
  • polyphant
  • Casual Listener
  • 515 Views
  • 2 replies
  • 0 likes
  • 515 Views
  • 2 replies
  • 0 likes

Spotify Connection Bugs Google Home/Streaming Music - Fail!

PlanPremium [2 years + ] CountryUSA DeviceiPhone XROperating SystemiOS 13 My Question or IssueConnection between Spotfiy and Google Home Mini Speaker crashing/failing: Every time I connect spotify with my Google Home Mini Speaker the following happen...

  • Music Fan
  • Plan Premium [2 years + ]   Country USA   Device iPhone XR Operating System iOS 13   My Question or Issue Connection between Spotfiy and Google Home Mini Speaker crashing/f...
  • k14j-my_4omd
  • Casual Listener
  • 2479 Views
  • 3 replies
  • 0 likes
  • Google Home
    iOS13
    iphone
  • 2479 Views
  • 3 replies
  • 0 likes

Dúvida sobre botão flutuante

PlanFPremiumCountryBrasilDeviceiphone 8Operating System(iOS 13 My Question or IssuePercebi hoje, um botão novo, na parte inferior direta. Quando clico, entra no menu de “conectar a um dispositivo”, não tenho nenhum por perto e nem conectado à minha r...

  • Visitor
  • Plan FPremium Country Brasil Device iphone 8 Operating System (iOS 13   My Question or Issue Percebi hoje, um botão novo, na parte inferior direta. Quando clico, entra no menu de “cone...
  • OneByBoo
  • Roadie
  • 1114 Views
  • 5 replies
  • 0 likes
  • 1114 Views
  • 5 replies
  • 0 likes

Downloads not deleted after removing downloads

Spotify on iOS 11 (iPhone SE)(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I turn OFF the download switch on an album.I get the delete downloads dialog boxI select removeSongs are still downloaded and use up spaceFIX THIS! Deleting the...

  • Newbie
  • Spotify on iOS 11 (iPhone SE) (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I turn OFF the download switch on an album. I get the delete downloads dialog box ...
  • Emberlite
  • Casual Listener
  • 1717 Views
  • 3 replies
  • 2 likes
  • 1717 Views
  • 3 replies
  • 2 likes

Greyed out songs

Hi! So I’m on a family plan on my iPhone 7 (the same as my dad) and am having mysteriously greyed out songs. The only issue I can find that’s close to this is songs being unavailable in my country, but I live in the us, and these same songs work for ...

  • Visitor
  • Hi! So I’m on a family plan on my iPhone 7 (the same as my dad) and am having mysteriously greyed out songs. The only issue I can find that’s close to this is songs being unavailable in my country, b...
  • Loxer
  • Community Legend
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Change- Can’t “Like” In Now-Playing Bar

iOS 10, premium, USAQuestion- I think Spotify just changed the “Now Playing” bar in iOS? Is it no longer possible to “Like” a song in the now playing bar? The thumbnail image of the track is now where the “Like” heart used to be- if that’s not possib...

  • Visitor
  •   iOS 10, premium, USA Question- I think Spotify just changed the “Now Playing” bar in iOS?  Is it no longer possible to “Like” a song in the now playing bar? The thumbnail image of the ...
  • Loxer
  • Community Legend
  • 707 Views
  • 2 replies
  • 0 likes
  • 707 Views
  • 2 replies
  • 0 likes

App freezes when starting streaming via Sonos/Chromecast

PlanPremiumCountryGermany DeviceiPhone 8Operating SystemiOS 13.2.3 My Question or IssueWhen starting to stream via Sonos or Chromecast the app freezes. Nothing could be changed or controlled. Closing the app completely doesn't help either. When stopp...

  • Newbie
  •   Plan Premium Country Germany  Device iPhone 8 Operating System iOS 13.2.3   My Question or Issue When starting to stream via Sonos or Chromecast the app freezes. Nothing c...
  • 400 Views
  • 0 replies
  • 0 likes
  • 400 Views
  • 0 replies
  • 0 likes

How to remove tracks from saved album

PlanPremiumDevice(iPhone 6, iPad Pro)Operating System(iOS 12) My Question or IssueRecently, Spotify removed the tick icon and introduced the heart icon instead for all iOS versions. Since that version, it is not possible anymore to remove single trac...

  • Visitor
  • Plan Premium Device (iPhone 6, iPad Pro) Operating System (iOS 12)   My Question or Issue Recently, Spotify removed the tick icon and introduced the heart icon instead for all iOS versio...
  • Trapjackson
  • Regular
  • 13812 Views
  • 29 replies
  • 21 likes
  • 13812 Views
  • 29 replies
  • 21 likes

Problems with Onkyo NR-616

PlanPremiumCountryUkOnkyo NR 616iPhone 6Operating SystemAfter iPhone update I have recurrent problems with Spotify Connect on my Onkyo NR616 It plays fine. But then goes silent. Volume control works but no sound plays. Phone shows music as playing. A...

  • Newbie
  • Plan Premium Country Uk Onkyo NR 616 iPhone 6 Operating System After iPhone update I have recurrent problems with Spotify Connect on my Onkyo NR616 It plays fine. But then goes silent. Volume ...
  • 373 Views
  • 0 replies
  • 0 likes
  • 373 Views
  • 0 replies
  • 0 likes

Can't see the tracklist for any artist

So I have an iPhone XS Max, and for some reason, I can't see the tracklist for any album or playlist. There's just the "Featuring" list and that's it. Everything is fine on other devices, like my iPad, so I thought there was something wrong with my p...

  • Casual Listener
  • So I have an iPhone XS Max, and for some reason, I can't see the tracklist for any album or playlist. There's just the "Featuring" list and that's it. Everything is fine on other devices, like my iPa...
  • katastr0
  • Casual Listener
  • 1690 Views
  • 5 replies
  • 1 likes
  • 1690 Views
  • 5 replies
  • 1 likes

Premium works but not showing on iPhone

Hi, I have recently bought a family premium, through PC I have add others and the premium on their phones and on my Mac works fine. But when I try to open it on my iPhone SE it still shows that I have spotify FREE. Could you help me please? PlanFamil...

  • Casual Listener
  • Hi,  I have recently bought a family premium, through PC I have add others and the premium on their phones and on my Mac works fine. But when I try to open it on my iPhone SE it still shows tha...
  • Bittencourt
  • Spotify Star
  • 525 Views
  • 3 replies
  • 1 likes
  • 525 Views
  • 3 replies
  • 1 likes

Solved!! Layout

PlanPremiumCountryBrasilOperating System(iOS 13.) My Question or IssueSeria interesse que houve a opção de definir quais abas devem aparecer. Não são todos que gostam de ouvir podcast. Um outro exemplo, são as abas: “playlist, artista, álbuns”, dever...

  • Visitor
  • Plan Premium Country Brasil Operating System (iOS 13.)   My Question or Issue Seria interesse que houve a opção de definir quais abas devem aparecer. Não são todos que gostam de ouvir ...
  • Brunelicia
  • Community Legend
  • 498 Views
  • 1 replies
  • 0 likes
  • 498 Views
  • 1 replies
  • 0 likes

Adjusting music quality while using Spotify Connect to a digital amp

PlanPremiumCountryCanadADevice(iPhone 7)/iPadOperating System(iOS 13) My Question or IssueI wanted to check what quality of music I am streaming at when casting to my nadc338 digital amp via Spotify Connect. When I listen through my iPhone I can see ...

  • Visitor
  • Plan Premium Country CanadA Device (iPhone 7)/iPad Operating System (iOS 13)   My Question or Issue I wanted to check what quality of music I am streaming at when casting to my nadc338...
  • 380 Views
  • 0 replies
  • 0 likes
  • 380 Views
  • 0 replies
  • 0 likes

Phone Volume set to max when using desktop application

DeviceiPhone Xs / iPhone 10s Operating SystemiOS 12.4.1Windows 10 Enterprise Version 1803 My Question or IssueSometimes (not always) when im done playing music with spotify on my phone and switch to spotify on my desktop it will turn the volume on my...

  • Newbie
  • Device iPhone Xs / iPhone 10s   Operating System iOS 12.4.1 Windows 10 Enterprise Version 1803   My Question or Issue Sometimes (not always) when im done playing music with spotify ...
  • wenzi0615
  • Casual Listener
  • 840 Views
  • 1 replies
  • 1 likes
  • 840 Views
  • 1 replies
  • 1 likes

Shared Queue is not available on my iPhone SE

Plan: PremiumCountry: UKDevice: iPhone SEOperating System: iOS 13.2.2 The shared queue option is not available on my iPhone SE. My friends that have the OnePlus phone can start a shared queue from their phones (they have premium too) and can connect ...

  • Casual Listener
  • Plan: Premium Country: UK Device: iPhone SE Operating System: iOS 13.2.2   The shared queue option is not available on my iPhone SE. My friends that have the OnePlus phone can sta...
  • AeroZ
  • Composer
  • 891 Views
  • 3 replies
  • 0 likes
  • 891 Views
  • 3 replies
  • 0 likes

Offline playlists & albums won't load with a sketchy network connection

PlanPremiumCountryFRDeviceiphone 11 pro maxOperating Systemios 13.2.3 My Question or IssueHi, I have some offline playlists and albums. No problem with them as such, they are properly downloaded: if my iphone is in airplane mode, or if I set spotify ...

  • Regular
  • Plan Premium Country FR Device iphone 11 pro max Operating System ios 13.2.3   My Question or Issue Hi,   I have some offline playlists and albums. No problem with them as such,...
  • Loxer
  • Community Legend
  • 678 Views
  • 1 replies
  • 2 likes
  • 678 Views
  • 1 replies
  • 2 likes