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App Doesn't get any updates

App Doesn't get any updates

I'm using iPhone 11 with the latest 15.3 updates OS. My plan is Premium and the country is Turkey. The app UI is different than everyone I know. It doesn't get any update on the UI doesn't change. It's been the same since 2019. Why? 

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5 Replies

Hey @veela,

 

Thanks for reaching out to the Spotify Community!

 

Spotify is always running tests and looking to improve the user experience in as many ways as possible, you can learn more about testing at Spotify here. This is why sometimes your app interface might look different that that of a friend or family member.

 

Hope this clears things up. Don't hesitate to reach out if you have more questions.

 

Cheers!

AlexModerator
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Thank you for the answer, Alex, I can't even see in-app both on mobile and PC. Is there anything I can do about it?

Hey @-veela,

 

Thanks for getting back to us.

 

Could you please share with us screenshots of how the app looks from your end? We'll look into this further.

 

Keep us posted.

Ver Moderator
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Hello Ver,

 

Thanks for the reply, here are some of the screens that I have, I appreciate the help! 

 

Cheers! 

 

WhatsApp Image 2022-02-08 at 17.43.58 (2).jpegWhatsApp Image 2022-02-08 at 17.43.58 (3).jpegWhatsApp Image 2022-02-08 at 17.43.58.jpeg

Hey @-veela,

 

Thanks for the info and the screenshots 🙂

 

It seems like your app is up-to-date as we can see from the screenshots that you have new app icons. 

 

You might see other changes happening but we can't say when they will be rolled out to all accounts. We're constantly running tests.

 

If you need anything else, the Community is here for you.
 

Ver Moderator
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