Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70927 Views
  • 16 replies
  • 37 likes
  • 70927 Views
  • 16 replies
  • 37 likes

Shuffle resets when you switch devices mid-stream

Wasn't exactly sure where to post this, since it affects ALL devices. I currently use iMac, iPhone, and Sonos. When I'm playing a playlist in Shuffle mode and switch from my iMac to another device mid-stream, the shuffle order resets and it starts pl...

  • Newbie
  • Wasn't exactly sure where to post this, since it affects ALL devices. I currently use iMac, iPhone, and Sonos. When I'm playing a playlist in Shuffle mode and switch from my iMac to another device mi...
  • unclnis
  • Music Fan
  • 1656 Views
  • 2 replies
  • 11 likes
  • 1656 Views
  • 2 replies
  • 11 likes

Superuser Contribution Songs only playing for 2 seconds

PlanFree/PremiumCountry DeviceiPhone 11 plus Operating SystemiOS 15.3 My Question or IssueMy issue is that I can play one song if I restart the app but when it goes onto the next song is only plays 2 seconds until I restart the app again. I have trie...

  • Newbie
  • Plan Free/Premium Country   Device iPhone 11 plus  Operating System iOS 15.3       My Question or Issue My issue is that I can play one song if I restart the app ...
  • Yordan
  • Moderator
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

“add more” option

spotify won’t let me use the “add more” for any playlist. i don’t know how i’m supposed to edit my playlists without this option. is there any way i can fix it?

  • Newbie
  • spotify won’t let me use the “add more” for any playlist. i don’t know how i’m supposed to edit my playlists without this option. is there any way i can fix it?
  • AdamDamon
  • Spotify Star
  • 525 Views
  • 1 replies
  • 0 likes
  • 525 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Your Library] Blends playlists disappeared

Since past few days all my blend playlists have disappeared (Shared screenshot). The only way to access any new blend playlist is through the link which i share.My friends who I have created the blend with can see the playlist is Made for you section...

  • Visitor
  • Since past few days all my blend playlists have disappeared (Shared screenshot).  The only way to access any new blend playlist is through the link which i share.My friends who I have created t...
  • Eni
  • Moderator
  • 567 Views
  • 1 replies
  • 0 likes
  • iOS
    Your Library
  • 567 Views
  • 1 replies
  • 0 likes

"Ghost" (deleted) songs still showing up when using Spotify on Apple CarPlay

PlanFamily PremiumCountryCanadaDeviceiPhone 8 PlusOperating SystemiOS 12.3.2 My Question or IssueRecently a few songs that I liked was removed from Spotify for some reasons. I first continued to saw them into my "Liked Song" playlist while they were ...

  • Music Fan
  • Plan Family Premium Country Canada Device iPhone 8 Plus Operating System iOS 12.3.2   My Question or Issue Recently a few songs that I liked was removed from Spotify for some reasons. ...
  • DaniPitu
  • Newbie
  • 1209 Views
  • 1 replies
  • 0 likes
  • 1209 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] Queue playlists

For long road trips when it’s harder to switch between playlists, it would be great if you could queue an entire playlist instead of just songs. That way once all the songs in a playlist have been used, it would switch playlists automatically.

  • Visitor
  • For long road trips when it’s harder to switch between playlists, it would be great if you could queue an entire playlist instead of just songs. That way once all the songs in a playlist have been us...
  • Novy
  • Moderator
  • 316 Views
  • 1 replies
  • 0 likes
  • iOS
    Playlists
  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] And more button doesn’t work

The And More button when you click on a album, playlist, and your very own created playlist doesn’t work. (IPHONE) (Not Premium) It used to work and when clicked on, it would bring up all the songs in the album/playlist. This feature should be fixed/...

  • Newbie
  • The And More button when you click on a album, playlist, and your very own created playlist doesn’t work.   (IPHONE) (Not Premium)  It used to work and when clicked on, it would bring up ...
  • Novy
  • Moderator
  • 607 Views
  • 1 replies
  • 1 likes
  • 607 Views
  • 1 replies
  • 1 likes

Superuser Contribution Hidden Queue Notifications

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 14-15 My Question or IssueNot sure if this is intentional or not but ever since the Spotify update a while ago that that changed the way the notification for successfully queuing a song looks to ...

  • Newbie
  • Plan Premium Country USA Device iPhone X Operating System iOS 14-15   My Question or Issue Not sure if this is intentional or not but ever since the Spotify update a while ago that tha...
  • Kiril
  • Moderator
  • 553 Views
  • 1 replies
  • 0 likes
  • 553 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blends not working

PlanPremiumCountryus Device(iPhone xr)Operating System(iOS 15.2) My Question or IssueBlends won’t work it completely freezes the app when i go to open them or open a link the blends it works fine on my console but not spotify on my phone. I tried uni...

  • Regular
  • Plan Premium Country us  Device (iPhone xr) Operating System (iOS 15.2)   My Question or Issue Blends won’t work it completely freezes the app when i go to open them or open a lin...
  • Ver
  • Spotify Legend
  • 2538 Views
  • 20 replies
  • 0 likes
  • 2538 Views
  • 20 replies
  • 0 likes

Solved!!Superuser Contribution History on iOS

How do I view my listening history on iPhone? I noticed the option is not there. When I look in my desktop app, it only shows the history of the songs that played on the desktop.I heard some very cool songs that played after my playlist ended, but I ...

  • Roadie
  • How do I view my listening history on iPhone? I noticed the option is not there. When I look in my desktop app, it only shows the history of the songs that played on the desktop. I heard some very c...
  • Jemster
  • Newbie
  • 47466 Views
  • 11 replies
  • 14 likes
  • 47466 Views
  • 11 replies
  • 14 likes

New update problems

Hi! I opened spotify today and added a song to my playlist. I then went over to my playlist and clicked on the “and more”. usually all my songs come out in a list for but instead nothing happened. I went to check other playlists not made by me and th...

  • Newbie
  • Hi! I opened spotify today and added a song to my playlist. I then went over to my playlist and clicked on the “and more”. usually all my songs come out in a list for but instead nothing happened. I ...
  • 336 Views
  • 0 replies
  • 0 likes
  • Discussion
  • 336 Views
  • 0 replies
  • 0 likes

Superuser Contribution Airpod Pros stop certain buttons from responding

PlanPremiumCountryUnited StatesDeviceiPhone SE 2020Operating SystemiOS 15 My Question or IssueWhenever my Airpods are connected some buttons no longer work. These buttons include the change photo for the playlist, change to public/private playlist, d...

  • Newbie
  • Plan Premium Country United States Device iPhone SE 2020 Operating System iOS 15   My Question or Issue Whenever my Airpods are connected some buttons no longer work. These buttons inc...
  • Alex
  • Spotify Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • AirPods
    iphone SE 2020
    unresponsive buttons
  • 385 Views
  • 1 replies
  • 0 likes

Can’t edit playlist

PlanFree My Question or IssueI can’t view all songs on a playlist which also means I can’t delete songs from a playlist either, the and more button doesn’t do anything, this problem only started occurring after the most recent update

  • Newbie
  •   Plan Free   My Question or Issue I can’t view all songs on a playlist which also means I can’t delete songs from a playlist either, the and more button doesn’t do anything, this...
  • MateusM
  • Spotify Star
  • 3452 Views
  • 5 replies
  • 9 likes
  • 3452 Views
  • 5 replies
  • 9 likes

Superuser Contribution CANT CLICK ON THE ARTISTS SONGS

PlanFreeCountry DeviceiPhone SE ,Operating SystemiOS 10 My Question or Issue so you know how when you search an artist you can click on their songs underneath the artist/band name? and view their most popular songs? yeah well now I can't do that and ...

  • Regular
  • Plan Free Country   Device iPhone SE , Operating System iOS 10   My Question or Issue   so you know how when you search an artist you can click on their songs underneath the...
  • gracie05
  • Regular
  • 17289 Views
  • 5 replies
  • 2 likes
  • 17289 Views
  • 5 replies
  • 2 likes

Superuser Contribution [iOS] random hops in top 6 playlists on home page, please fix

i have this problem where my playlists are doing its things,when i listen to my favourite playlists it hops in there like rabit. the playlist with liked songs shows there but i dont have any liked songs and even tho its on top right and wont move fro...

  • Visitor
  • i have this problem where my playlists are doing its things,when i listen to my favourite playlists it hops in there like rabit.  the playlist with liked songs shows there but i dont have any li...
  • OscarDC
  • Moderator
  • 587 Views
  • 1 replies
  • 0 likes
  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] Playlist Editing

I think it’s unbelievable that I can’t edit or see the songs on my playlists now because I have to have premium to do that. Please change it back.

  • Visitor
  • I think it’s unbelievable that I can’t edit or see the songs on my playlists now because I have to have premium to do that. Please change it back.
  • MafeG
  • Spotify Legend
  • 407 Views
  • 1 replies
  • 1 likes
  • iOS
    Playlists
  • 407 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist content

Hello,Im not sure if it was the recent February 10th update (version 8.7.4) that caused such a disappointment in my Spotify experience, but I will let you know that I am not very happy. You have taken away the ability to view all the songs within a p...

  • Newbie
  • Hello, Im not sure if it was the recent February 10th update (version 8.7.4) that caused such a disappointment in my Spotify experience, but I will let you know that I am not very happy. You have ta...
  • MafeG
  • Spotify Legend
  • 417 Views
  • 1 replies
  • 1 likes
  • 417 Views
  • 1 replies
  • 1 likes

Superuser Contribution [iOS] Equalizer partially hidden above window

New bug found in latest iOS update 8.6.82.1634. Top of equalizer is hidden above screen, unable to adjust if the points are above the screen. See photo.  Restarting the app moves equalizer back down where it should be, but after some use it goes back...

9CF22C81-FACF-42FE-96C9-0F1B2BE2C722.png
  • Casual Listener
  • New bug found in latest iOS update 8.6.82.1634. Top of equalizer is hidden above screen, unable to adjust if the points are above the screen. See photo.     Restarting the app moves equal...
  • Novy
  • Moderator
  • 1066 Views
  • 7 replies
  • 2 likes
  • App & Features
  • 1066 Views
  • 7 replies
  • 2 likes

Cannot view lyrics on iPhone app

Plan: Premium Family - previously PremiumCountry: Mexico - Previously UK Device(iPhone 13)Operating System(iOS 15.3) I have tried all the guides and Youtube tutorials for months for seeing the lyrics to songs on the iPhone app, with no luck. I am cur...

  • Casual Listener
  • Plan: Premium Family - previously Premium Country: Mexico - Previously UK   Device (iPhone 13) Operating System (iOS 15.3)   I have tried all the guides and Youtube tutorials f...
  • MateusM
  • Spotify Star
  • 652 Views
  • 3 replies
  • 0 likes
  • 652 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountryMalaysiaDeviceiPhone 8Operating SystemiOS 15.3Spotify 8.7.4.1352 My Question or IssueApparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Emptied the cach...

  • Newbie
  • Plan Premium Country Malaysia Device iPhone 8 Operating System iOS 15.3 Spotify 8.7.4.1352   My Question or Issue Apparently everyone in the world got the lyrics with the update. Expe...
  • Jeremy
  • Spotify Legend
  • 1302 Views
  • 3 replies
  • 0 likes
  • 1302 Views
  • 3 replies
  • 0 likes