App closes when skipping song on car

[Crouchjmc1]

Plan

Family

Country

Uk

iohone x

Operating System

(iOS 13

My Question or Issue

when I play Spotify on my phone whilst connected to my car the app will close and stop if I try to skip the song through my car. It’s fine if I change the song through my phone but if I click next with my cars buttons the app will just close. I have plugged my partners phone in too and the same happened. I have also tried using another cable and it still happened. This only started occurring a couple of months ago and used to work fine. 

any suggestions welcome 

thanks 

[Bellchambers2]

I don’t know how to fix the app crashing but you could queue songs instead of shuffling them