Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
65412 Views
16 replies
37 likes

65412 Views
16 replies
37 likes

No Airplay on iPad

PlanPremiumCountryUSDeviceiPad Pro, pixel 2xlOperating Systemios Android When I switch to Homepod on iPad with Airplay , Siri says Spotify is on another device and won’t play... I’ve never had this problem before... it’s always played the speaker. Is...

csbaka
Newbie
Plan Premium Country US Device iPad Pro, pixel 2xl Operating System ios Android When I switch to Homepod on iPad with Airplay , Siri says Spotify is on another device and won’...
2020-06-18 9:39:20 PM
463 Views
0 replies
0 likes
Airplay

463 Views
0 replies
0 likes

Iphone 7 premium plan for a year. Wont let me search for songs and play them out of wifi

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

mcomer1
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-06-18 5:40:38 PM
2020-06-18 7:57:37 PM
Billy-J
Spotify Star
548 Views
1 replies
0 likes
Premium

548 Views
1 replies
0 likes

Hey Siri only works once

PlanPremiumCountryUKDeviceiPhone SE and iPhone 7Operating SystemiOS 13.4.1 and 13.5.1 My Question or IssueIf you say "Hey Siri, play xxx on Spotify" it works fine, then now your phone will not react to "Hey Siri" (So can't change song etc.). This is ...

vibes01
Casual Listener
Plan Premium Country UK Device iPhone SE and iPhone 7 Operating System iOS 13.4.1 and 13.5.1 My Question or Issue If you say "Hey Siri, play xxx on Spotify" it works fine, then now y...
2020-06-14 2:04:20 AM
2020-06-18 4:54:17 PM
vibes01
Casual Listener
717 Views
2 replies
0 likes

717 Views
2 replies
0 likes

Superuser Contribution Top Genres

PlanPremiumCountryU.SOperating SystemIOS My Question or IssueMy top genres used to be rock, indie, hip hop, and punk, but now Spotify will only show rock and indie. Is this a new update? Thanks!

Bookchild17
Visitor
Plan Premium Country U.S Operating System IOS My Question or Issue My top genres used to be rock, indie, hip hop, and punk, but now Spotify will only show rock and indie. Is this a new...
2020-06-18 4:01:59 AM
2020-06-18 3:26:58 PM
Ivan
Spotify Legend
1375 Views
1 replies
0 likes

1375 Views
1 replies
0 likes

Solved!!Superuser Contribution Local Files stopped showing up on iPhone

DeviceiPhone 8/MacBook ProOperating SystemiOS 13.4.1/macOS 10.13 My Question or IssueI wanted to download a song as a local file onto my account (which I've done before and it has worked every other time) and once I did so, I tried to sync it with my...

supertotoro
Casual Listener
Device iPhone 8/MacBook Pro Operating System iOS 13.4.1/macOS 10.13 My Question or Issue I wanted to download a song as a local file onto my account (which I've done before and i...
2020-06-11 12:26:06 AM
2020-06-18 12:02:24 PM
supertotoro
Casual Listener
648 Views
2 replies
0 likes

648 Views
2 replies
0 likes

Superuser Contribution Inappropriate Homepage Recommendations

Plan: PremiumCountry: USADevice: IPhone XSMy Question or Issue: I am trying to change the pinned recommendations from my Spotify homepage. For numerous days now I have received the recommendation for Joe Budden's podcast right when I open the app and...

keith_avery
Visitor
Plan: Premium Country: USA Device: IPhone XS My Question or Issue: I am trying to change the pinned recommendations from my Spotify homepage. For numerous days now I have received t...
2020-06-15 11:46:04 PM
2020-06-18 10:30:00 AM
Peter
Spotify Legend
999 Views
3 replies
2 likes

999 Views
3 replies
2 likes

Spotify no longer working on apple watch 5

PlanPremiumCountryUSADevice(iPhone Xr)Operating System(iOS 13.5.1) I can't seem to get my spotify to work with my apple watch 5 (OS 6.2.6 - cellular) unless i have my phone (Xr - OS 13.5.1)) with me. I've tried deleting the app and reinstalling as we...

AngelaHoffman
Casual Listener
Plan Premium Country USA Device (iPhone Xr) Operating System (iOS 13.5.1) I can't seem to get my spotify to work with my apple watch 5 (OS 6.2.6 - cellular) unless i have my phone (...
2020-06-17 7:13:07 PM
411 Views
0 replies
0 likes

411 Views
0 replies
0 likes

Spotify Pausing on iPhone 8 with AirPods

late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have an iPhone 8 and use AirPod Pro’s and use premium but every time I listen to music it pauses the songs over and over again. I’ve tried logging off all devices...

Mod31276
Casual Listener
late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have an iPhone 8 and use AirPod Pro’s and use premium but every time I listen to music it p...
2020-06-09 5:39:58 PM
2020-06-17 6:25:13 PM
Billy-J
Spotify Star
833 Views
3 replies
0 likes

833 Views
3 replies
0 likes

Spotify Connect not working with last update on iOS and Yamaha

PlanPremiumCountryDEUDeviceiPhone 6sOperating SystemiOS 12.4 My Question or IssueAfter last Spotify-App update, the Yamaha Spotify Connect Speakers are not available for playing Music on iOS. The Speakers are shown on another iPhone with the Spotify ...

greewoo
Casual Listener
Plan Premium Country DEU Device iPhone 6s Operating System iOS 12.4 My Question or Issue After last Spotify-App update, the Yamaha Spotify Connect Speakers are not available for play...
2019-07-27 12:47:45 PM
2020-06-17 4:56:55 PM
Reazj
Newbie
3734 Views
8 replies
2 likes

3734 Views
8 replies
2 likes

Superuser Contribution My playlists disappeared after signing up to a 3 mth premium trial

PlanPremiumCountryGBDeviceiPhone 8Operating SystemiOS 13 My Question or IssueMy playlists disappeared after I signed up to a premium 3 mth trial. I was logged into my account when I activated my trial. I did not sign in via FB but my normal login det...

stephtogias
Regular
Plan Premium Country GB Device iPhone 8 Operating System iOS 13 My Question or Issue My playlists disappeared after I signed up to a premium 3 mth trial. I was logged into my account...
2020-06-14 11:05:55 PM
2020-06-17 3:29:16 PM
Elena
Moderator
572 Views
1 replies
0 likes

572 Views
1 replies
0 likes

New playlist issue

For some reason if I’m in the car in Bluetooth . With car view off and I want to add a song to playlist, when I press add to playlist and the try to add to “new playlist” it does nothing. But if not playing on Bluetooth it works fine. Any ideas PlanP...

Oscar5950
Casual Listener
For some reason if I’m in the car in Bluetooth . With car view off and I want to add a song to playlist, when I press add to playlist and the try to add to “new playlist” it does nothing. But if not ...
2020-06-15 11:52:12 PM
2020-06-17 10:30:39 AM
Oscar5950
Casual Listener
585 Views
2 replies
0 likes

585 Views
2 replies
0 likes

songs updating on "made by spotify" playlist

Plan:PremiumCountry: HondurasDevice: iPhone 7I have the latest Spotify app and I use the "made by Spotify" playlists. I do not use Cell Data when I leave the house, so the playlists are downloaded to the phone. My issue is that the playlists update a...

hikerak
Newbie
Plan:Premium Country: Honduras Device: iPhone 7 I have the latest Spotify app and I use the "made by Spotify" playlists. I do not use Cell Data when I leave the house, so the ...
2020-06-16 9:27:50 PM
2020-06-16 9:50:36 PM
MrGC
Music Fan
732 Views
1 replies
0 likes
Offline listening
Playlists

732 Views
1 replies
0 likes

Dislike/hiding a song on iOS doesn't dislike/hide on desktop

My iOS interface no longer shows a dislike button, but instead of I have to go to the top menu and press "hide". This is terrible on it's own. But what's worse is pressing hide on my iPhone does not hide/dislike the song from my desktop. And now even...

mozeryansky
Newbie
My iOS interface no longer shows a dislike button, but instead of I have to go to the top menu and press "hide". This is terrible on it's own. But what's worse is pressing hide on my iPhone does not ...
2020-06-16 7:34:45 PM
401 Views
0 replies
3 likes

401 Views
0 replies
3 likes

Solved!! Spotify keeps playing an unwanted song.

I have a premium account in Belgium and is having an issue with Spotify playing an unwanted song in iOS. It is not only starts playing when I start listening after a break, but it even interferes with songs I am listening, end even (!) starts on its ...

expat007
Casual Listener
I have a premium account in Belgium and is having an issue with Spotify playing an unwanted song in iOS. It is not only starts playing when I start listening after a break, but it even interferes wit...
2020-06-09 3:57:16 PM
2020-06-16 5:30:17 PM
expat007
Casual Listener
2313 Views
5 replies
0 likes

2313 Views
5 replies
0 likes

can’t play songs with notification “you can still start radio based on this artist”?

PlanFree/PremiumCountryIndonesiaDeviceiPhone 11Operating SystemIOS 13 My Question or IssueThis morning i can play this song, but when i clear up my search list on the search button, suddenly the songs also missing and spotify notification told me tha...

bramadiyaksa
Visitor
Plan Free/Premium Country Indonesia Device iPhone 11 Operating System IOS 13 My Question or Issue This morning i can play this song, but when i clear up my search list on the search ...
2020-06-16 11:12:19 AM
2020-06-16 5:04:05 PM
MrGC
Music Fan
1107 Views
1 replies
0 likes

1107 Views
1 replies
0 likes

Songs playing but no sound

PlanPremiumDeviceiPhone 10s MaxOperating SystemiOS My Question or IssueHello! I am having an issue where I will be listening to an album and a song will just randomly have no sound. The song will still be playing and will play all the way through jus...

smithst88
Visitor
Plan Premium Device iPhone 10s Max Operating System iOS My Question or Issue Hello! I am having an issue where I will be listening to an album and a song will just randomly...
2020-06-16 3:57:51 PM
2020-06-16 5:02:34 PM
MrGC
Music Fan
1601 Views
1 replies
0 likes
Sound issues

1601 Views
1 replies
0 likes

Superuser Contribution Song abspielen nicht möglich, Landesabhängig?

Hi, warum kann man einige Songs nicht abspielen, obwohl man sieht, dass es sie auf Spotify gibt? Ist das Landesabhängig? Wollte zum Beispiel "Palm trees" von "Flatbush zombies" hören, fand es aber nur in einer Playlist, wo ich es nicht abspielen kann...

Bildschirmfoto 2018-10-16 um 00.53.00.png

tobiamer
Newbie
Hi, warum kann man einige Songs nicht abspielen, obwohl man sieht, dass es sie auf Spotify gibt? Ist das Landesabhängig? Wollte zum Beispiel "Palm trees" von "Flatbush zombies" hören, fand es aber nu...
2018-10-15 12:55:18 AM
2020-06-16 2:04:35 PM
meister171
Visitor
30560 Views
2 replies
0 likes

30560 Views
2 replies
0 likes

My playlists disappeared when I signed up to 3 mth premium free trial

PlanPremiumCountryGBDeviceiPhone 8, iOS 13 My Question or IssueMy playlist disappeared after I signed up to 3 mth Spotify premium trial. I was logged into my account when I signed up as did not use FB other login. How can I please retrieve my playlis...

stephtogias
Regular
Plan Premium Country GB Device iPhone 8, iOS 13 My Question or Issue My playlist disappeared after I signed up to 3 mth Spotify premium trial. I was logged into my account when I signe...
2020-06-15 8:37:16 PM
2020-06-16 2:45:03 AM
Billy-J
Spotify Star
526 Views
1 replies
0 likes

526 Views
1 replies
0 likes

Why does Spotify stream even though I have the music downloaded locally on my iPhone?

PlanPremiumCountry Singapore DeviceiPhone 7Operating System My Question or IssueWhy does Spotify stream music even though it is downloaded locally on my phone? I am overseas and Spotify has been streaming using 7GB of data in one week for Music that ...

dan1clements
Casual Listener
Plan Premium Country Singapore Device iPhone 7 Operating System My Question or Issue Why does Spotify stream music even though it is downloaded locally on my phone? I a...
2019-06-19 8:47:17 PM
2020-06-15 12:35:27 AM
TheIgster
Regular
2135 Views
4 replies
0 likes

2135 Views
4 replies
0 likes

Superuser Contribution Songs downloaded online, no longer downloaded offline.

PlanPremiumCountryCanadaDeviceIphoneXOperating SystemLatest IOS My Question or IssueI have my primary playlist downloaded so when not on internet I can still play it in the car. Just recently when going out I cant access the playlist and it shows it ...

Ublefleck
Newbie
Plan Premium Country Canada Device IphoneX Operating System Latest IOS My Question or Issue I have my primary playlist downloaded so when not on internet I can still play it in the c...
2020-03-24 11:24:26 PM
2020-06-15 4:56:58 PM
Katerina
Spotify Legend
459 Views
1 replies
0 likes

459 Views
1 replies
0 likes

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