App crashes upon login

[luccas-v]

I'm attempting to use the Spotify app on my iPhone 4 -- which I have been doing for the past few months with no problem -- and the app started crashing today whenever I would try to open it.

I have restarted my phone, as well as uninstalled and reinstalled the app, to no avail.

Please help.

[Adam_B]

Hey @luccas-v,

First of all, welcome to the Community!

We'd love to help with your issue.

Try heading here, and remove all your offline devices.

Then, reinstall the app again following these steps.

If this doesn't help, can you let us know:

• The version of iOS you're running,
• Whether this is over WiFi or 3G/4G,
• If your iPhone's jailbroken, 
• If you're running any cache-clearing apps?

Thanks.