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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52737 Views
  • 16 replies
  • 36 likes
  • 52737 Views
  • 16 replies
  • 36 likes

I'm supposed to be premium

I'm getting really frustrated with spotify Customer Service (non existent) they sure have the nerve to charge this month (August) and have been giving me a free radio????. I've already tried all the suggestions and none are working. Help please????

  • Newbie
  • I'm getting really frustrated with spotify Customer Service (non existent) they sure have the nerve to charge this month (August) and have been giving me a free radio????. I've already tried all the ...
  • Jason
  • Spotify Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Spotify developer, 30 second snippets

I want a user to have a regular spotify account and listen to 30 second snippets of certain songs using my app. Is it possible?

  • Newbie
  • I want a user to have a regular spotify account and listen to 30 second snippets of certain songs using my app. Is it possible?
  • 466 Views
  • 0 replies
  • 0 likes
  • 466 Views
  • 0 replies
  • 0 likes

spotify using insane amount of data on iphone 5S

this problem has been posted here before, but it doesn't seem there has been a solution. i have a 10gb data plan and have never once gone over my data. this month, spotify alone has used over 8gb in data - 1.1gb burned up yesterday in 15 minutes of s...

  • Casual Listener
  • this problem has been posted here before, but it doesn't seem there has been a solution. i have a 10gb data plan and have never once gone over my data. this month, spotify alone has used over 8gb in ...
  • JMinSF
  • Gig Goer
  • 366 Views
  • 3 replies
  • 0 likes
  • 366 Views
  • 3 replies
  • 0 likes

Spotify stopping on iphone

Only just got spotify , whats the point , iv read everyones complaint , goodbye spotify , gunna get me a gramaphone

  • Newbie
  • Only just got spotify , whats the point , iv read everyones complaint , goodbye spotify , gunna get me a gramaphone
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

iPhone 4 (version 7.1.2) PAINFULLY slow with Spotify APP - Help?

Hi all, I've been using Spotify on my phone now for a few months and I've got to say that the playback is really horrendous... Songs cut out on average 2-5 times near-ish the beginningChanging between songs takes far too longScrolling is very slowThe...

  • Casual Listener
  • Hi all,   I've been using Spotify on my phone now for a few months and I've got to say that the playback is really horrendous...   Songs cut out on average 2-5 times near-ish the beginn...
  • 760 Views
  • 0 replies
  • 0 likes
  • 760 Views
  • 0 replies
  • 0 likes

Spotify App causing lot of mobile traffic

Hi, I reset the mobile data statistic of my iphone on 2015-07-25.The next time I used Spotify on my iphone was on 2015-07-28. I was going for a run and was listening to a downloaded playlist during that time.Next day I received a SMS from my carrier ...

  • Regular
  • Hi,   I reset the mobile data statistic of my iphone on 2015-07-25. The next time I used Spotify on my iphone was on 2015-07-28.   I was going for a run and was listening to a download...
  • thokons
  • Newbie
  • 581 Views
  • 5 replies
  • 0 likes
  • 581 Views
  • 5 replies
  • 0 likes

Upgraded to premium but still says I'm using free

Earlier today April 11, I upgraded to premium after my free trial expired. I bought it through my iTunes account and verifies that I was charged for it but the premium features were never given to me. I have used Spotify's help Q and A suggestions to...

  • Casual Listener
  • Earlier today April 11, I upgraded to premium after my free trial expired. I bought it through my iTunes account and verifies that I was charged for it but the premium features were never given to me...
  • Jason
  • Spotify Legend
  • 7053 Views
  • 7 replies
  • 0 likes
  • 7053 Views
  • 7 replies
  • 0 likes

Solved!! spotify iphone app issues

Hi, I have the spotify app (premium version) "Version 3.7.0" on my iphone 5 and over the last few days, the App has been crashing every time I open the app. Interestingly, the songs are playing when they connect to my car's bluetooth, but if I want t...

  • Regular
  • Hi,    I have the spotify app (premium version) "Version 3.7.0" on my iphone 5 and over the last few days, the App has been crashing every time I open the app.  Interestingly, the s...
  • DasPeter
  • Community Legend
  • 580 Views
  • 4 replies
  • 1 likes
  • 580 Views
  • 4 replies
  • 1 likes

Cannot log in without Facebook!

I have deactivated my Facebook account. I'm sick of it. But because I initially signed up through Facebook, I can't get into spotify. I have premium and love it. But I hate fb more. It would be a shame for me to end my subscription of spotify over my...

  • Newbie
  • I have deactivated my Facebook account. I'm sick of it. But because I initially signed up through Facebook, I can't get into spotify. I have premium and love it. But I hate fb more. It would be a sha...
  • Jordi
  • Community Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Only listen on app

Okay so I can only listen to a song whilst the app is open and my iPhone 5c is unlocked. Im on the latest iOS 8 and I have primium. I'm connected to wifi and nothing is working.

  • Casual Listener
  • Okay so I can only listen to a song whilst the app is open and my iPhone 5c is unlocked. Im on the latest iOS 8 and I have primium. I'm connected to wifi and nothing is working.
  • M0HX
  • Community Legend
  • 355 Views
  • 1 replies
  • 0 likes
  • iPhone 5c can't play music off app
  • 355 Views
  • 1 replies
  • 0 likes

3.7.0 update problems

After the spotify update 3.7.0 on the 10th of August, everytime i attempt to open the app on my iphone 4 ( ios 7.1.2) it asks me to log in. i enter my details and it crashes, can anyone help?

  • Newbie
  • After the spotify update 3.7.0 on the 10th of August, everytime i attempt to open the app on my iphone 4 ( ios 7.1.2) it asks me to log in. i enter my details and it crashes, can anyone help?
  • Jason
  • Spotify Legend
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Spotify (login failed error)

well... One I got signed our randomly... I tried to sign back in but it says login failed (you can only use spotify abroad for 14 days) ... I'm using Facebook to connect... I've tried everything like deleting the app... I've also disconnect it from F...

  • Casual Listener
  • well... One I got signed our randomly... I tried to sign back in but it says login failed (you can only use spotify abroad for 14 days) ... I'm using Facebook to connect... I've tried everything like...
  • Jason
  • Spotify Legend
  • 485 Views
  • 2 replies
  • 0 likes
  • Help me!
  • 485 Views
  • 2 replies
  • 0 likes

iPhone app freezes if I start offline

Increasingly, Spotify freezes when I open it while I have no signal (while underground commuting). I have to kill the app and restart a few times till it responds. I'm on iPhone 6 and latest version of Spotify

Spotify1.png Spotify1.png
  • Casual Listener
  • Increasingly, Spotify freezes when I open it while I have no signal (while underground commuting). I have to kill the app and restart a few times till it responds. I'm on iPhone 6 and latest version ...
  • Jason
  • Spotify Legend
  • 446 Views
  • 3 replies
  • 0 likes
  • 446 Views
  • 3 replies
  • 0 likes

Help needed getting local files from PC spotify to mobile app.

Hey, I have a few local songs on the desktop version of spotify - things like remixes that aren't available to stream. I downloaded them online and moved them from "local files" to my playlist. However, I'm having trouble figuring out how to access t...

  • Newbie
  • Hey,   I have a few local songs on the desktop version of spotify - things like remixes that aren't available to stream. I downloaded them online and moved them from "local files" to my playli...
  • 323 Views
  • 0 replies
  • 0 likes
  • 323 Views
  • 0 replies
  • 0 likes

Overseas Listening

I made my account in the U.S. But am in England for holiday. It says that I cannot use spirit overseas for more than 14 days? However I live in Dubai. Once I go back to Dubai will the account work?

  • Newbie
  • I made my account in the U.S. But am in England for holiday. It says that I cannot use spirit overseas for more than 14 days? However I live in Dubai. Once I go back to Dubai will the account work?
  • 296 Views
  • 0 replies
  • 0 likes
  • 296 Views
  • 0 replies
  • 0 likes

Solved!! Error 127/"An Error Occurred, Try Again"

Hi there,I suddenly developed this issue following a storage limit warning stopping me from searching the library. I seem able to play my own playlists, radio, Now, etc. but can't search the library without this error.The red bar with Error 127 is vi...

  • Regular
  • Hi there, I suddenly developed this issue following a storage limit warning stopping me from searching the library. I seem able to play my own playlists, radio, Now, etc. but can't search the libr...
  • Whiteroam
  • Regular
  • 5163 Views
  • 3 replies
  • 0 likes
  • error 127
    try again
  • 5163 Views
  • 3 replies
  • 0 likes

Can not login on iphone to my existing spotify account

I have changed device to iphone. When I try to login on Spotify I get the message "Du har redan skapat ett konto med den här e-postadressen" (You have already created an account with this email address). This is true but the thing is that I am not tr...

  • Casual Listener
  • I have changed device to iphone. When I try to login on Spotify I get the message "Du har redan skapat ett konto med den här e-postadressen" (You have already created an account with this email ...
  • Jason
  • Spotify Legend
  • 805 Views
  • 1 replies
  • 0 likes
  • 805 Views
  • 1 replies
  • 0 likes

total playlist length

I cannot find the total time of my playlists using the I pad app. i read it was to be by the offline toggle. it is not on the I pad. super annoying.

  • Newbie
  • I cannot find the total time of my playlists using the I pad app. i read it was to be by the offline toggle. it is not on the I pad. super annoying.
  • reillybramble
  • Newbie
  • 1765 Views
  • 2 replies
  • 0 likes
  • 1765 Views
  • 2 replies
  • 0 likes

Solved!! Spotify crash on start

Iphone 4iOS 7.1.2Hello. Spotify has recently begun crashing on start. I have been unable to start it at all.As soon as I discovered this issue, I did the following things:1. Close all apps. Open Spotify. Crash.2.) Restart device. Crash.3.) Uninstall/...

  • Visitor
  • Iphone 4 iOS 7.1.2 Hello. Spotify has recently begun crashing on start. I have been unable to start it at all. As soon as I discovered this issue, I did the following things: 1. Close all a...
  • mchangesq
  • Music Fan
  • 1854 Views
  • 11 replies
  • 0 likes
  • Spotify crash iphone 4 iOS7.1.2 (current)
  • 1854 Views
  • 11 replies
  • 0 likes