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App keeps crashing

App keeps crashing

The app keeps crashing just after loading up which means I am unable to use it. I have a premium membership. I have been travelling countries a lot (from UK) and I'm temporarily based in the U.S. does anyone know the reason for this?

Thanks

Dom
Reply
1 Reply

Hey @dom-50,

 

Welcome to the Spotify Community, where crashing isn't cool! From time to time, it's a good idea to remove your offline devices > uninstall the app and turn your phone off > turn it back on and reinstall Spotify.

 

After this, it'll be necessary to resync your tunes for offline listening (but it'll be worth it).

 

Let us know how everything goes 🙂

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