Spotify offline when on 4G

Spotify will not play when not on wifi. On 4G just says it's offline. - reason for getting Spotify for running outside on 4G!!! My phone is iPhone 6. Help - am about to cancel subscription.

• Dee19
• Newbie
• Spotify will not play when not on wifi. On 4G just says it's offline. - reason for getting Spotify for running outside on 4G!!! My phone is iPhone 6. Help - am about to cancel subscription.
• 2016-07-30 11:17:31 AM
• 2016-07-30 11:40:17 PM
• Bittencourt
• Spotify Star
• 9667 Views
• 1 replies
• 0 likes

Can't login through app after changing Facebook Password.

I was forced to change my Facebook password and now I am unable to login to Spotify from the app on my phone and tablet. When attempting to login I select "login with Facebook" it says, "You have already authorized Spotify". I then hit OK and I'm tak...

• alk263
• Casual Listener
• I was forced to change my Facebook password and now I am unable to login to Spotify from the app on my phone and tablet. When attempting to login I select "login with Facebook" it says, "You have alr...
• 2016-06-06 5:55:02 PM
• 2016-07-30 6:25:25 PM
• petruspjs
• Newbie
• 908 Views
• 5 replies
• 0 likes

Trying to purchase premium

Whenever I try and buy premium it says my card company is having a bad day and it isn't working when infact I know it is, please help

• Mitch10111
• Newbie
• Whenever I try and buy premium it says my card company is having a bad day and it isn't working when infact I know it is, please help
• 2016-07-30 12:53:42 PM
• 2016-07-30 1:28:51 PM
• OviiiOne
• Community Legend
• 334 Views
• 1 replies
• 0 likes

Spotify online but no images are showing up

Hey can anyone help I'm currently on premium and now I have no images on my Spotify of the artists or anything for that matter, it is online mode so i don't understand why it's showing up like I'm offline

• AngelaMail7
• Newbie
• Hey can anyone help I'm currently on premium and now I have no images on my Spotify of the artists or anything for that matter, it is online mode so i don't understand why it's showing up like I'm of...
• 2016-07-30 7:08:03 AM
• 354 Views
• 0 replies
• 0 likes

Tabbed Menu not showing up

I have Spotify Premium and am running it on an iPhone 6 with iOS 9.3.2. As far as I can tell, the tabbed menu has replaced the "hamburger" menu previously in use. All of my friends and peers with various phones seem to have this menu layout, but not ...

• Maroon
• Casual Listener
• I have Spotify Premium and am running it on an iPhone 6 with iOS 9.3.2. As far as I can tell, the tabbed menu has replaced the "hamburger" menu previously in use. All of my friends and peers with var...
• 2016-07-28 8:37:01 AM
• 2016-07-30 3:37:32 AM
• emag02
• Newbie
• 618 Views
• 3 replies
• 0 likes

iPad unable to sync for offline music use

Hello.So I have been unable to hear any songs on my playlist offline. I have tried reinstalling the program. I have switched offline mode on and off. Yet nothing. I don't have a main computer either, just the iPad. Am I screwed without a main compute...

• Daveedc
• Casual Listener
• Hello. So I have been unable to hear any songs on my playlist offline. I have tried reinstalling the program. I have switched offline mode on and off. Yet nothing. I don't have a main computer...
• 2013-08-07 11:10:34 PM
• 2016-07-30 3:33:39 AM
• Spivey69
• Newbie
• 16390 Views
• 23 replies
• 0 likes

Can't login on iPad touch

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• Meeracat
• Newbie
• s
• 2016-07-29 6:37:17 PM
• 2016-07-30 1:12:32 AM
• osornios
• Spotify Star
• 301 Views
• 1 replies
• 0 likes

Can't add a song to a playlist on IPad. App freezes when I try.

• user-removed
• Visitor
• 2016-07-29 8:58:02 PM
• 2016-07-29 12:58:04 AM
• osornios
• Spotify Star
• 272 Views
• 1 replies
• 0 likes

Local Files Not Syncing

Hey I have uninstalled the app on my phone and reinstalled still no success. The local files show and play on my PC app, but it is not syncing to my iPhone. The playlist I put the files in just says Waiting to Download. No grey arrows by the song. Th...

• nfudge2011
• Newbie
• Hey I have uninstalled the app on my phone and reinstalled still no success.   The local files show and play on my PC app, but it is not syncing to my iPhone. The playlist I put the files in j...
• 2016-07-29 12:01:29 AM
• 346 Views
• 0 replies
• 0 likes

Can't see the queue on iPad

So you just released the new iPad update and we finally got My Music. But we still can't see the queue? Am I missing something? How do we see the queue? Let me guess, we have to wait 6 months for that too? I don't expect to be a Spotify customer in 6...

• kidbrax
• Regular
• So you just released the new iPad update and we finally got My Music.  But we still can't see the queue?  Am I missing something?  How do we see the queue?  Let me guess, we have ...
• 2014-10-31 9:59:40 PM
• 2016-07-29 11:09:15 PM
• jcanada
• Newbie
• 10519 Views
• 14 replies
• 13 likes
• queue

iOS 9.3.3 Spotify Doesn't Get Past Loading Screen

I've got the Premium version working on multiple computers all of which I've reset and even unchecked all local folder options to see if the iOS version would allow me to open and play music. No luck. I'm easily able to access account via desktop or ...

• jlit
• Casual Listener
• I've got the Premium version working on multiple computers all of which I've reset and even unchecked all local folder options to see if the iOS version would allow me to open and play music. No luck...
• 2016-07-29 10:22:24 PM
• 2016-07-29 10:27:12 PM
• jlit
• Casual Listener
• 600 Views
• 1 replies
• 0 likes

Deleted Spotify Unable to Reinstall

Recently, I deleted Spotify from my phone and I tried to reinstall it, however, it will not download. I have over 164MB available, so storage isn't the issue. Can someone help?

• JaziBel
• Casual Listener
• Recently, I deleted Spotify from my phone and I tried to reinstall it, however, it will not download. I have over 164MB available, so storage isn't the issue. Can someone help?
• 2016-07-29 2:38:25 PM
• 2016-07-29 7:44:20 PM
• M0HX
• Community Legend
• 307 Views
• 1 replies
• 0 likes

Can't pay using ITunes

• Harrisonhowarth
• Newbie
• 2016-07-29 6:43:00 PM
• 2016-07-29 7:22:32 PM
• Hubo
• Community Legend
• 576 Views
• 1 replies
• 0 likes

How to turn off AutoPlay on iOS device?

Every time I plug in my headset into my iPhone, Spotify automatically turns on and starts playing music that's NOT EVEN MY OWN! Is there anyway to deactivate this feature? I cannot find it in the phone settings or Spotify settings... I can't listen t...

• lrapp15
• Newbie
• Every time I plug in my headset into my iPhone, Spotify automatically turns on and starts playing music that's NOT EVEN MY OWN!    Is there anyway to deactivate this feature? I cannot fin...
• 2016-07-12 8:23:32 PM
• 2016-07-29 5:48:57 PM
• Eugene-sptfy
• Newbie
• 1014 Views
• 2 replies
• 0 likes

Album, Song and Artist libraries not working

When I go into "Your Library" and pick either Songs, Artists or Albums category and swipe down and Filter by "Downloaded" and "Title" the list doesn't show all the songs I have downloaded on my device. Eventhough they are definitely there cause I can...

• n3cr0m0rph1c
• Newbie
• When I go into "Your Library" and pick either Songs, Artists or Albums category and swipe down and Filter by "Downloaded" and "Title" the list doesn't show all the songs I have downloaded on my devic...
• 2016-07-29 1:56:46 PM
• 242 Views
• 0 replies
• 0 likes

Won't work on iPad- Won't play music and playlists have dissappeared

I have Spotify Premium which I used on my iPhone and iPad. It's working perfectly on my iPHONE but for the last. month it's stopped playing music on my iPad. Occasionally it will start to play a song on the iPad but will then cut off 30sec into it! A...

• aohanlon
• Newbie
• I have Spotify Premium which I used on my iPhone and iPad. It's working perfectly on my iPHONE but for the last. month it's stopped playing music on my iPad. Occasionally it will start to play a song...
• 2016-07-29 1:07:22 PM
• 2016-07-29 1:31:36 PM
• osmang
• Music Fan
• 637 Views
• 1 replies
• 0 likes

Superuser Contribution Problem with playing songs offline

My brother just got an iPhone and he has Spotify premium on it, but when he download the songs to listen to them offline it looks like this and he can only play the songs with the green arrow. when he downloaded them they all had a green arrow but wh...

• liebekatze43
• Newbie
• My brother just got an iPhone and he has Spotify premium on it, but when he download the songs to listen to them offline it looks like this and he can only play the songs with the green arrow. when h...
• 2016-07-04 8:28:06 PM
• 2016-07-29 11:26:59 AM
• meahtenoha
• Spotify
• 490 Views
• 2 replies
• 0 likes