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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69536 Views
  • 16 replies
  • 37 likes
  • 69536 Views
  • 16 replies
  • 37 likes

Removing a stereo receiver with Spotify from my devices

I was recently over at my older sister's house and she has a Pioneer or Denon Stereo receiver with built in Spotify. Her equipment keeps showing up on my devices. I want to completely remove it. How do I remove her receiver from my devices. I actuall...

  • Newbie
  • I was recently over at my older sister's house and she has a Pioneer or Denon Stereo receiver with built in Spotify. Her equipment keeps showing up on my devices. I want to completely remove it. How ...
  • osornios
  • Spotify Star
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

Quick way to remove downloaded songs

Is there a quick way to see what songs/albums are saved offline so you can quickly make then un-offline to take them off your phone? Thanks

  • Casual Listener
  • Is there a quick way to see what songs/albums are saved offline so you can quickly make then un-offline to take them off your phone? Thanks
  • osornios
  • Spotify Star
  • 1412 Views
  • 3 replies
  • 0 likes
  • 1412 Views
  • 3 replies
  • 0 likes

Cant login on my Iphone

Hi i could log into my account online however when i try to login on the app on my phone it gives me the login failed message. What to do?

  • Newbie
  • Hi i could log into my account online however when i try to login on the app on my phone it gives me the login failed message.      What to do?  
  • osornios
  • Spotify Star
  • 659 Views
  • 1 replies
  • 0 likes
  • 659 Views
  • 1 replies
  • 0 likes

Discover weekly doesn't play

For the last 2 days I can always only play one song on my discover weekly before it switches to another playlist again. I tried the following:1 shuffle my discover weekly - didn't work2 try to forward all songs that seem to be in my waiting list to g...

  • Newbie
  • For the last 2 days I can always only play one song on my discover weekly before it switches to another playlist again. I tried the following: 1 shuffle my discover weekly - didn't work 2 try to fo...
  • Spaceboy88
  • Roadie
  • 1184 Views
  • 1 replies
  • 0 likes
  • 1184 Views
  • 1 replies
  • 0 likes

random play

I changed from free to premium thinking that automatic random play would go away.It hasn't. When I listen to an album it only does random play. How do I stop random play ?

  • Newbie
  • I changed from free to premium thinking that automatic random play would go away. It hasn't. When I listen to an album it only does random play. How do I stop random play ?
  • DylanDakota
  • Roadie
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Songs don't show up in albums

No songs will show up in my albums, I have tried to delete and reinstall the app multiple times. However, songs do show up in my playlists. What seems to be the issue?Note: this has happened before, but deleting the app and reinstalling worked, unlik...

  • Newbie
  • No songs will show up in my albums, I have tried to delete and reinstall the app multiple times. However, songs do show up in my playlists. What seems to be the issue? Note: this has happened before...
  • mzwagemakers
  • Roadie
  • 507 Views
  • 1 replies
  • 0 likes
  • 507 Views
  • 1 replies
  • 0 likes

Listening offline

First of all, I know this isn't really the right sub-forum but no one answered the post on the off-topic sub-forum.At the end of the year, when Spotify tells you how many hours of music you have streamed in the year, does listening to music offline c...

  • Roadie
  • First of all, I know this isn't really the right sub-forum but no one answered the post on the off-topic sub-forum. At the end of the year, when Spotify tells you how many hours of music you have st...
  • AdLadz
  • Roadie
  • 730 Views
  • 3 replies
  • 0 likes
  • 730 Views
  • 3 replies
  • 0 likes

Solved!! Top artists aren't there

Hello, I have the setting on for spotify to show my recently played artists, but when my friend checked out my profile on his phone, it didn't show anything.Please could someone check my profile to see if it's there for you?Checking on phone and comp...

  • Roadie
  • Hello, I have the setting on for spotify to show my recently played artists, but when my friend checked out my profile on his phone, it didn't show anything. Please could someone check my profile to...
  • AdLadz
  • Roadie
  • 577 Views
  • 2 replies
  • 0 likes
  • 577 Views
  • 2 replies
  • 0 likes

Solved!! Forgetting Facebook account on iOS device

How do I get my iPhone to completely forget about a Facebook account for Spotify. I have logged out of Facebook. I have logged out of Spotify and deleted the app. I have disconnected from Facebook in settings. When I go to login for the Spotify app, ...

  • Casual Listener
  • How do I get my iPhone to completely forget about a Facebook account for Spotify.  I have logged out of Facebook.  I have logged out of Spotify and deleted the app.  I have disconnecte...
  • nandgate
  • Casual Listener
  • 879 Views
  • 2 replies
  • 0 likes
  • 879 Views
  • 2 replies
  • 0 likes

Superuser Contribution No Spotify Connect using iphone app

Hi, so we have teh following problem. We using a spotify family account. My wife owns an iphone, I#m using and android moto g3 phone. For some month we buying a yamaha CRX-N560. Both smartphone works fine with spotify connect and the yamaha CRX. Howe...

  • Newbie
  • Hi,   so we have teh following problem. We using a spotify family account. My wife owns an iphone, I#m using and android moto g3 phone. For some month we buying a yamaha CRX-N560. Both smartph...
  • meahtenoha
  • Spotify
  • 463 Views
  • 1 replies
  • 0 likes
  • 463 Views
  • 1 replies
  • 0 likes

Apple Carplay not working + Error Code

I'm driving a 2016 Chevrolet Cruze LT D2 that I've had now for just over a month, and I have yet to be able to listen to spotify in the car through the Apple CarPlay integration. The app seems to freeze as soon as it connects/opens up. Spotify will s...

IMG_20160629_204617172_HDR.jpg
  • Casual Listener
  • I'm driving a 2016 Chevrolet Cruze LT D2 that I've had now for just over a month, and I have yet to be able to listen to spotify in the car through the Apple CarPlay integration.   T...
  • mayor079
  • Newbie
  • 1528 Views
  • 1 replies
  • 1 likes
  • 1528 Views
  • 1 replies
  • 1 likes

Errore di connessione

Ciao, da qualche mese a questa parte, quando mi collego al wifi di casa con l'iPad Air 2, Spotify non riesce ad andare on line. Le altre app funzionano tutte, in internet navigo tranquillamente tramite safari, su youtube riesco a vedere i video e rie...

  • Casual Listener
  • Ciao, da qualche mese a questa parte, quando mi collego al wifi di casa con l'iPad Air 2, Spotify non riesce ad andare on line. Le altre app funzionano tutte, in internet navigo tranquillamente ...
  • pinen83
  • Music Fan
  • 4088 Views
  • 3 replies
  • 0 likes
  • 4088 Views
  • 3 replies
  • 0 likes

Spotify track preview doesn't work

On the iPhone 6s Plus, tap and hold track previews cause an app crash. It is instant as soon as I try. This is especially annoying when doing this by accident.running latest release version of Spotify.Using iOS 10, beta 3.

  • Music Fan
  • On the iPhone 6s Plus, tap and hold track previews cause an app crash. It is instant as soon as I try. This is especially annoying when doing this by accident. running latest release version of Sp...
  • Hubo
  • Community Legend
  • 900 Views
  • 1 replies
  • 0 likes
  • 900 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline on mobile device

Hello,I' m trying to get some of my playlists available offline. It used to work by just putting offline availability on. Now my device says "waiting for download" and nothing happens. I've got internet connection and enough space on my device.Any ad...

  • Newbie
  • Hello, I' m trying to get some of my playlists available offline. It used to work by just putting offline availability on. Now my device says "waiting for download" and nothing happens. I've got int...
  • meahtenoha
  • Spotify
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Solved!! Premium not working

When i press a option for premium owners wich i am it says you have found a premium function. To use it you need to have premium but in my account it says i have premium please help

  • Newbie
  • When i press a option for premium owners wich i am it says you have found a premium function. To use it you need to have premium but in my account it says i have premium please help
  • osornios
  • Spotify Star
  • 422 Views
  • 1 replies
  • 0 likes
  • 422 Views
  • 1 replies
  • 0 likes

Spotify shuffle is atrocious!

How do I fix Spotify shuffle so it stops playing the same 10 songs out of 600?

  • Newbie
  • How do I fix Spotify shuffle so it stops playing the same 10 songs out of 600?
  • osornios
  • Spotify Star
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Solved!! Elapsed time in songs

Why can you no longer see elapsed time for a song? Is disappears in a few seconds.

  • Casual Listener
  • Why can you no longer see elapsed time for a song? Is disappears in a few seconds.
  • dihamilton-US
  • Newbie
  • 11776 Views
  • 11 replies
  • 3 likes
  • 11776 Views
  • 11 replies
  • 3 likes

Constantly being logged off

I'm constantly being logged off of Spotify on the app. I wouldn't mind it as much but I lose all my offline playlists and it takes a while to download them all again. Any help?

  • Newbie
  • I'm constantly being logged off of Spotify on the app. I wouldn't mind it as much but I lose all my offline playlists and it takes a while to download them all again. Any help?
  • osornios
  • Spotify Star
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

When will see the Queue list on iPad?

Why the queue list is still missing on iPad?it's very annoying to not see, edit or remove song in queue.

  • Newbie
  • Why the queue list is still missing on iPad? it's very annoying to not see, edit or remove song in queue. 
  • Jordi
  • Community Legend
  • 1166 Views
  • 1 replies
  • 2 likes
  • 1166 Views
  • 1 replies
  • 2 likes

App Store says it's installed but really isn't

So, I tried installing the newest Spotify app on my iPhone 5s but it doesn't show up on my main screen. But when I go to the app store and search it, the store tells me that it's installed. Instead of having an install option, it just says open, but ...

  • Newbie
  • So, I tried installing the newest Spotify app on my iPhone 5s but it doesn't show up on my main screen.  But when I go to the app store and search it, the store tells me that it's installed. &nb...
  • JonMc
  • Newbie
  • 41893 Views
  • 7 replies
  • 3 likes
  • 41893 Views
  • 7 replies
  • 3 likes