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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62758 Views
  • 16 replies
  • 37 likes
  • 62758 Views
  • 16 replies
  • 37 likes

The EQ of the app isn't working

Hi everyone, when I open the Spotify app on my iPhone 6 the EQs just begins to work when I go there and switch off and on, at my device this is always on, but after the last update it isn't working correctly. Hope a solution, tank you!

  • Newbie
  • Hi everyone, when I open the Spotify app on my iPhone 6 the EQs just begins to work when I go there and switch off and on, at my device this is always on, but after the last update it isn't working c...
  • 374 Views
  • 0 replies
  • 0 likes
  • 374 Views
  • 0 replies
  • 0 likes

Premium won't work on iPhone app

I've paid for Premium and if I click "upgrade" in Spotify now it says I have an active Premium-account. However I canno't use Spotify on my iPhone, when I click on a song (they are all marked "light grey") it says I need premium for on-demand mobile ...

  • Newbie
  • I've paid for Premium and if I click "upgrade" in Spotify now it says I have an active Premium-account. However I canno't use Spotify on my iPhone, when I click on a song (they are all marked "light ...
  • osornios
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Help me please :(

i just payed through Itunes, And every single time I try to open the app it tells me to click the downgrade, why?

  • Newbie
  • i just payed through Itunes,  And every single time I try to open the app it tells me to click the downgrade, why? 
  • osornios
  • Spotify Star
  • 2550 Views
  • 1 replies
  • 0 likes
  • 2550 Views
  • 1 replies
  • 0 likes

Playlist not showing up

Playlists are not showing up on my main device but on my other devices they are showing up but my main device is the one I use most offline

  • Newbie
  • Playlists are not showing up on my main device but on my other devices they are showing up but my main device is the one I use most offline
  • osornios
  • Spotify Star
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Solved!! I want to pay with I tunes help!

Hi well I really don't know how I can subscribe again to premium but using my App Store money for paying can someone help me please thank you ...

  • Newbie
  • Hi well I really don't know how I can subscribe again to premium but using my App Store money  for paying  can someone help me please thank you ...
  • osornios
  • Spotify Star
  • 410 Views
  • 1 replies
  • 0 likes
  • 410 Views
  • 1 replies
  • 0 likes

Premium user - can't seem to log in abroad

I've been a premium user for a while. Since March I've been abroad, but just recently I was kicked out of my account and now I can't log back in because I "can only use Spotify abroad for 14 days". I am without wifi for the majority of the time but w...

  • Newbie
  • I've been a premium user for a while. Since March I've been abroad, but just recently I was kicked out of my account and now I can't log back in because I "can only use Spotify abroad for 14 days". I...
  • oscitare
  • Composer
  • 1100 Views
  • 1 replies
  • 0 likes
  • 1100 Views
  • 1 replies
  • 0 likes

Can I see what's playing on another device from my iPhone?

I recently got a Roku and have been using it to stream Spotify. However, I don't want to leave the TV on all day to see what music is playing. Is there a way to use the iPhone app to see what's playing on the Roku (same account)? I haven't been able ...

  • Casual Listener
  • I recently got a Roku and have been using it to stream Spotify.  However, I don't want to leave the TV on all day to see what music is playing.  Is there a way to use the iPhone app to see ...
  • maxicon
  • Casual Listener
  • 490 Views
  • 2 replies
  • 0 likes
  • 490 Views
  • 2 replies
  • 0 likes

Solved!! Payment

I just downloaded the Spotify app and I wanted to know if I could be on the app and not pay anything. I'm on Spotify Free but I don't know if it is totally free. I read on a website that Spotify Free still makes you pay and I wanted to know if that i...

  • Newbie
  • I just downloaded the Spotify app and I wanted to know if I could be on the app and not pay anything. I'm on Spotify Free but I don't know if it is totally free. I read on a website that Spotify Free...
  • oscitare
  • Composer
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Spotify keeps crashing on my iPhone 6

The app will inevitably crash within a minute whenever I go into online mode (there are no issues when offline)

  • Newbie
  • The app will inevitably crash within a minute whenever I go into online mode (there are no issues when offline)
  • osornios
  • Spotify Star
  • 561 Views
  • 1 replies
  • 0 likes
  • 561 Views
  • 1 replies
  • 0 likes

Playing offline

I have to go online first so I can just view my list of saved music. Everytime! Ugh! Sometimes I have to close my spotify and open it again just to see my list. Help!

  • Newbie
  • I have to go online first so I can just view my list of saved music. Everytime! Ugh! Sometimes I have to close my spotify and open it again just to see my list. Help!
  • osornios
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

App Update

My spotify app has not updates in the app store. Yet I can see my spotify is behind the current version.

  • Visitor
  • My spotify app has not updates in the app store. Yet I can see my spotify is behind the current version.  
  • champster13
  • Newbie
  • 334 Views
  • 2 replies
  • 0 likes
  • 334 Views
  • 2 replies
  • 0 likes

Offline album with some musics with echo/noise problem

I've downloaded an album called "Nação Serrana" from "Os Serranos", but from the music "Loucos por Serrano" starts and echo and a background noise preventing to hear the music properly. I've already turned off Offline availability and incrise the dow...

  • Visitor
  • I've downloaded an album called "Nação Serrana" from "Os Serranos", but from the music "Loucos por Serrano" starts and echo and a background noise preventing to hear the music properly.   ...
  • annasteen
  • Newbie
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Radio Error

m on iPhone 5; brand new to Spotify. When I'm playing a song, and I click the Radio option in the sub-menu, I get an Error Message (no number). Help? What's going on? I thought I could initiate a radio function around any song...

  • Newbie
  • m on iPhone 5; brand new to Spotify.  When I'm playing a song, and I click the Radio option in the sub-menu, I get an Error Message (no number).  Help?  What's going on?  I t...
  • 299 Views
  • 0 replies
  • 0 likes
  • 299 Views
  • 0 replies
  • 0 likes

Spotify don't download the musics

My Spotify has a bug, when I click on "available offline" the download don't start and I don't have any message after that, this just doesn't work, I have sufficient memory, I need help. ThanksiPhone 6s 64gb

  • Casual Listener
  • My Spotify has a bug, when I click on "available offline" the download don't start and I don't have any message after that, this just doesn't work, I have sufficient memory, I need help. Thanks iP...
  • Didiap
  • Newbie
  • 510 Views
  • 1 replies
  • 1 likes
  • 510 Views
  • 1 replies
  • 1 likes

Iphone keeps stopping Spotify

I am trying to use Spotify as a continuous music player for music at a restaurant. It plays for about 24 hours but then kicks the app off and stops the music. Is there a way to continuously play the music without having the keep hitting repeat and pl...

  • Newbie
  • I am trying to use Spotify as a continuous music player for music at a restaurant. It plays for about 24 hours but then kicks the app off and stops the music. Is there a way to continuously play the ...
  • margaret-kraus
  • Gig Goer
  • 659 Views
  • 1 replies
  • 0 likes
  • 659 Views
  • 1 replies
  • 0 likes

Spotify app on iPhone won't let me log in

I have been at this several times for the last few weeks and I'm begining to become very frustrated. I cannot log into Spotify through the app on my iPhone; however, if I long in through a web browser, it's fine. Through the iPhone app I will click "...

  • Newbie
  • I have been at this several times for the last few weeks and I'm begining to become very frustrated. I cannot log into Spotify through the app on my iPhone; however, if I long in through a web browse...
  • 590 Views
  • 0 replies
  • 1 likes
  • 590 Views
  • 0 replies
  • 1 likes

Facebook Log in on IOS

I downloaded the update on my iPhone 6 and then tried to log-in through my Facebook Log-in and now everytime I put in my log-in information, the page just refreshes and I can't log-in to my Spotify account and use Spotify on my iPhone, any solutions?...

  • Newbie
  • I downloaded the update on my iPhone 6 and then tried to log-in through my Facebook Log-in and now everytime I put in my log-in information, the page just refreshes and I can't log-in to my Spotify a...
  • 335 Views
  • 0 replies
  • 0 likes
  • iphone
    Log-in
  • 335 Views
  • 0 replies
  • 0 likes

Remove from library not working

I want to remove/delete/erase a song from my library. I slide the song to the left - see remove appear in red - confirmed by reading that song has been removed - but the song continues to play. What is with that?!?

  • Visitor
  • I want to remove/delete/erase a song from my library. I slide the song to the left - see remove appear in red - confirmed by reading that song has been removed - but the song continues to play. What ...
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

My Spotify won't show album covers

Why won't my Spotify show the album covers ? I'm using data and got premium and it still won't show the covers

  • Newbie
  • Why won't my Spotify show the album covers ? I'm using data and got premium and it still won't show the covers
  • 614 Views
  • 0 replies
  • 0 likes
  • 614 Views
  • 0 replies
  • 0 likes