App lässt sich nicht starten

[#1]

Seit gestern Abend lässt sich meine App nicht mehr starten, hab schon mehrmals deinstalliert und neu geladen. Bringt alles nichts.

[Joan]

Hi there,

Thanks for reaching out. Hope you don’t mind us responding in English, as this is the official language of the Community. Could you please provide us the following:

• The exact makes, models and OS/Firmware versions of all your affected devices
• The exact Spotify Versions you use.
• When did this start happening?
• Is this on all devices or only on specific one(s)?
• Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.