Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ever since the release of Spotify for iOS 3.4.0 (six months ago!), it has not handled articles correctly in artist, album or song names. It sorts everything that begins with the word "A" with the rest of the A's, and everything that begins with the word "The" with the rest of the T's.
Here we are near the top of the song list, showing that all songs beginning with the word "A" are stuck with the A's.
And here we are in the T section of the song list, showing that everything starting with "The" is stuck in there.
Here is the Albums list, showing the "The"s again sorted with the T's.
And here is the Artists list. Most strangely, all of the "The"s appear before any of the band names that actually start with a T.
Very strange! It worked fine until 3.4.0 and still has not been fixed. How did this happen, and what's taking so long?
Accidental triple post.
Accidental triple post.
Just dropping back in to note that yet another version of the iOS app has been released without fixing this problem.
Still broken as of 5.0.0! I've canceled my premium subscription and gone back to free, but I would love to resubscribe as soon as this gets storted out.
Just downloaded 5.1.0 and it's still broken. That's eight months and seventeen app releases without fixing or even acknowledging this problem.
Hey @user-removed
Sorry for the delay in seeing your post.
I have passed this on to be looked into. I'll post back if I hear anything.
Thank you!
Still broken in 5.2.0.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…