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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52508 Views
  • 16 replies
  • 36 likes
  • 52508 Views
  • 16 replies
  • 36 likes

Solved!! How do I get rid of an inbox notification???

Can someone please let me know how to get rid of the notification for new inbox items once I've seen them and/or played them???? I'm using the Spotify app for iOS on my iphone, and when my girlfriend sends me a song to my inbox, I get a notification ...

  • Newbie
  • Can someone please let me know how to get rid of the notification for new inbox items once I've seen them and/or played them????   I'm using the Spotify app for iOS on my iphone, and when my...
  • oliwor
  • Newbie
  • 17734 Views
  • 30 replies
  • 1 likes
  • 17734 Views
  • 30 replies
  • 1 likes

Solved!! "Login failed" Spotify App

when i try to log in the app, it says that i've entered the wrong code, but iam sure as hell that it is the right one, because on windows it works..

  • Newbie
  • when i try to log in the app, it says that i've entered the wrong code, but iam sure as hell that it is the right one, because on windows it works..
  • Jlrdroidx
  • Newbie
  • 29230 Views
  • 18 replies
  • 2 likes
  • 29230 Views
  • 18 replies
  • 2 likes

Can't authentificate in App - Authentification refused

Hi,I yesterday bought an premium account online with normal sign in (not with FB)Until now 8 hours later, the authentification in the App is refused.Steps:1.Started the actual App I just downloaded from iTunes/App Store2.Inserted Emailadress and pass...

  • Newbie
  • Hi, I yesterday bought an premium account online with normal sign in (not with FB) Until now 8 hours later, the authentification in the App is refused. Steps: 1.Started the actual App I just do...
  • jean3601
  • Community Legend
  • 520 Views
  • 1 replies
  • 0 likes
  • 520 Views
  • 1 replies
  • 0 likes

Premium Family

So, my mom just got spotify, and got the premium family pack, and added me too it. She has her premium, but i have not recieved my e-mail to add me to her plan. I checked twice, she also did, but my e-mail adress is correct, so I have no idea what is...

  • Casual Listener
  • So, my mom just got spotify, and got the premium family pack, and added me too it. She has her premium, but i have not recieved my e-mail to add me to her plan. I checked twice, she also did, but my ...
  • MaryS
  • Roadie
  • 332 Views
  • 3 replies
  • 0 likes
  • 332 Views
  • 3 replies
  • 0 likes

Solved!! iOS 9.2.1 upgrade - Spotify stops playback

Recently upgraded to latest iOS release for iPhone 5s. Have latest Spotify too. Today I found out that playback in offline mode stops as soon as app is not in focus. I does not play in background, nor when lock screen is activated. Once app is back i...

  • Casual Listener
  • Recently upgraded to latest iOS release for iPhone 5s. Have latest Spotify too. Today I found out that playback in offline mode stops as soon as app is not in focus. I does not play in background, no...
  • user-removed
  • Not applicable
  • 674 Views
  • 3 replies
  • 0 likes
  • 674 Views
  • 3 replies
  • 0 likes

Does Shows work with iPod or just iPhone and other?

Just wondering does the new update featuring Shows, work for ipod, 5th gen, or just iphones?

  • Gig Goer
  • Just wondering does the new update featuring Shows, work for ipod,    5th gen, or just iphones?
  • MattSuda
  • Spotify Star
  • 272 Views
  • 4 replies
  • 0 likes
  • 272 Views
  • 4 replies
  • 0 likes

Song into play queue doesn't work on iphone

Hi, since a few weeks i have a problem with putting songs in my playing queue. Before that it worked for years.When i put a song into my queue most of the time it doesn't appear at all in the queue. Only songs which would be next of the playlist are ...

  • Newbie
  • Hi,   since a few weeks i have a problem with putting songs in my playing queue. Before that it worked for years. When i put a song into my queue most of the time it doesn't appear at all in ...
  • MattSuda
  • Spotify Star
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Solved!! App/data question

If the app is open but the music is paused, am i still using data?Thanks

  • Newbie
  • If the app is open but the music is paused, am i still using data? Thanks
  • MattSuda
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Spotify Premium not working anymore

I got a Fido plan last summer, I don't believe I am paying for it monthly instead the 2 year trial, this morning I was in the shower when an ad just came on which has never before talking about getting spotify premium, has my Premium trial already ra...

  • Newbie
  • I got a Fido plan last summer, I don't believe I am paying for it monthly instead the 2 year trial, this morning I was in the shower when an ad just came on which has never before talking about getti...
  • MattSuda
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Ipod Shuffle

HII am trying to connect me ipod shuffle to Spotify but when I connect it to the usb it doesn't come up with a message recognising the device at all. Please help!

  • Casual Listener
  • HI I am trying to connect me ipod shuffle to Spotify but when I connect it to the usb it doesn't come up with a message recognising the device at all. Please help! 🙂
  • MattSuda
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Shuffle and repeat reset randomly

Hello, I have spotify premium and use it on my iPhone.I usually listen for music with shuffle and repeat_all switched on (so it randomly plays playlist without stoping).However, frequently, when I start the spotify iOS app next day, these settings ar...

  • Casual Listener
  • Hello,   I have spotify premium and use it on my iPhone. I usually listen for music with shuffle and repeat_all switched on (so it randomly plays playlist without stoping). However, frequent...
  • MattSuda
  • Spotify Star
  • 772 Views
  • 1 replies
  • 0 likes
  • 772 Views
  • 1 replies
  • 0 likes

Premium won't work

I upgraded to premium, however it does not work... I have tried logging in and out several times but that does not seem to solve the issue! Please help!

  • Newbie
  • I upgraded to premium, however it does not work... I have tried logging in and out several times but that does not seem to solve the issue! Please help!
  • KatesHere
  • Community Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Music skips, stops and re-starts while running - not to mention doesn't sync fully

I have upgraded to the new iPhone 6 and since then I have not been able to fully download my playlists onto my iPhone with some tracks of my own music, it stays constantly "in progress" but does not do anything. Furthermore, yesterday I went for a ru...

  • Newbie
  • I have upgraded to the new iPhone 6 and since then I have not been able to fully download my playlists onto my iPhone with some tracks of my own music, it stays constantly "in progress" but does not ...
  • ryanlacey99
  • Newbie
  • 757 Views
  • 2 replies
  • 1 likes
  • 757 Views
  • 2 replies
  • 1 likes

Shuffle Keeps Playing Non Offline Songs

Hey! So I have my Spotify set to offline mode and also have my mobile data turned off for Spotify. When I go to shuffle songs after about 5 or 6 songs it starts playing songs that I haven't put offline. Has this happened to anyone else? It's really a...

  • Casual Listener
  • Hey!   So I have my Spotify set to offline mode and also have my mobile data turned off for Spotify. When I go to shuffle songs after about 5 or 6 songs it starts playing songs that I haven't ...
  • mrathbone89
  • Casual Listener
  • 364 Views
  • 3 replies
  • 0 likes
  • 364 Views
  • 3 replies
  • 0 likes

Solved!! Playlist Order

Hi all!! i can't seem to find a previous post on this, though I know other people have complained about it. On my iPhone 5S, my spotify is in its most updated version. My playlists are sorted by date, but I think there used to be a way to re-order th...

  • Community Legend
  • Hi all!! i can't seem to find a previous post on this, though I know other people have complained about it.  On my iPhone 5S, my spotify is in its most updated version. My playlists are sort...
  • Bittencourt
  • Spotify Star
  • 836 Views
  • 10 replies
  • 0 likes
  • 836 Views
  • 10 replies
  • 0 likes

Spotify on streaming bluetooth GOLF7 Discover pro media

Hi,I try to use Spotify on my Iphone 5S with bluetooth.The Iphone is connected to my media center Discover Pro Medio (Golf 7).I see track informations, time... but not the pictures of the track.Any solution ?

  • Newbie
  • Hi, I try to use Spotify on my Iphone 5S with bluetooth. The Iphone is connected to my media center Discover Pro Medio (Golf 7). I see track informations, time... but not the pictures of the t...
  • 715 Views
  • 0 replies
  • 1 likes
  • 715 Views
  • 0 replies
  • 1 likes

New phone won't load premium account

Hey guys,I've just got a new phone and have had a premium account for ages however when I log on it won't connect to my full premium account. I have my account on my laptop and have tried connecting my phone to my laptop but it still won't sync. Coul...

  • Casual Listener
  • Hey guys, I've just got a new phone and have had a premium account for ages however when I log on it won't connect to my full premium account. I have my account on my laptop and have tried connectin...
  • jordanplay
  • Casual Listener
  • 380 Views
  • 4 replies
  • 0 likes
  • 380 Views
  • 4 replies
  • 0 likes

Spotify bug with Pioneer 8750BT CarPlay system

Dear All, Recently, I try to connect my iPhone 6 (version is 9.2.1) with the Pioneer 8750BT CarPlay system. There is a bug between these two machine. I don't know which one is the root cause. Here is the reproduce steps and I can reproduce this issue...

  • Newbie
  • Dear All,   Recently, I try to connect my iPhone 6 (version is 9.2.1) with the Pioneer 8750BT CarPlay system. There is a bug between these two machine. I don't know which one is the root ...
  • 525 Views
  • 0 replies
  • 0 likes
  • Car Play
    Carplay
  • 525 Views
  • 0 replies
  • 0 likes

Unplayable Song

Hello there, Recently on Spotify I heard that one of my favourite songs by artist, Lana Del Rey, was available. I tried to search it up but couldn't find it. Then I went to a friend's playlist and saw it, but couldn't play it on my phone (haven't tri...

  • Newbie
  • Hello there,   Recently on Spotify I heard that one of my favourite songs by artist, Lana Del Rey, was available.  I tried to search it up but couldn't find it.  Then I went to a f...
  • Bittencourt
  • Spotify Star
  • 2845 Views
  • 1 replies
  • 0 likes
  • 2845 Views
  • 1 replies
  • 0 likes

Spotify crashing Wifi

When using airplay from my iPhone to Apple TV after 10 minutes the wireless network crashes. This doesn't happen with iTunes airplay only on Spotify. Possible Bug?

  • Newbie
  • When using airplay from my iPhone to Apple TV after 10 minutes the wireless network crashes. This doesn't happen with iTunes airplay only on Spotify. Possible Bug?
  • trueandfreedom
  • Newbie
  • 1390 Views
  • 3 replies
  • 0 likes
  • 1390 Views
  • 3 replies
  • 0 likes