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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

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  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69962 Views
  • 16 replies
  • 37 likes
  • 69962 Views
  • 16 replies
  • 37 likes

Local files are syncing to iPod Touch, but not iPhone

I have both a new iPod Touch running 9.3, and iPhone 6 running 9.3. I have 14 songs in my local files on my desktop running version 1.0.25.127.g58007b4c. However, my local songs are only syncing to my iPod Touch, not by iPhone. Everything is coming t...

  • Casual Listener
  • I have both a new iPod Touch running 9.3, and iPhone 6 running 9.3. I have 14 songs in my local files on my desktop running version 1.0.25.127.g58007b4c.   However, my local songs are onl...
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Not saving to play offline

Hi folks. Bit of help if you can. I'm unable to save certain songs/albums to play in offline mode on my iPhone 6s. I've over 80gb of space and I'm using wifi. It may download partial songs but not the full album with the rest marked 'waiting to downl...

  • Newbie
  • Hi folks. Bit of help if you can. I'm unable to save certain songs/albums to play in offline mode on my iPhone 6s. I've over 80gb of space and I'm using wifi. It may download partial songs but not th...
  • Swanny
  • Community Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

iPod Touch (6th generation) won't show up on laptop spotify (is my app version too old?)

I'm trying to connect my iPod Touch spotify app to the app on my laptop. When I play music on my Android phone or iPad, the "now playing" shows up on my laptop with no trouble at all. However, my iPod won't seem to show up for anything. I've tried re...

  • Regular
  • I'm trying to connect my iPod Touch spotify app to the app on my laptop.  When I play music on my Android phone or iPad, the "now playing" shows up on my laptop with no trouble at all.  How...
  • theanniemarie
  • Regular
  • 1553 Views
  • 6 replies
  • 0 likes
  • device connection
    devices
    iOS
    ipod
  • 1553 Views
  • 6 replies
  • 0 likes

Word Genre Removed

My Word genre under Browse has been removed from my app. I used to have this feature and listened to quite a bit of books and other things through there. I have read two other posts I found regarding the Word feature roll-outs and server-based update...

  • Newbie
  • My Word genre under Browse has been removed from my app. I used to have this feature and listened to quite a bit of books and other things through there.   I have read two other posts I found ...
  • willray411
  • Newbie
  • 800 Views
  • 2 replies
  • 0 likes
  • 800 Views
  • 2 replies
  • 0 likes

Unable to login on iPhone 6 app

I installed the app yesterday and I'm unable to login. I reset my password thinking maybe I was having a blonde moment on what it was. I've tried logging in with my username and email.... no luck. I can login on my pc and other mobile devices with th...

  • Newbie
  • I installed the app yesterday and I'm unable to login.  I reset my password thinking maybe I was having a blonde moment on what it was.  I've tried logging in with my username and email.......
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

Logging in error message

can't log in because I'm getting a message that says "you have already created an account with this email address"

  • Newbie
  • can't log in because I'm getting a message that says "you have already created an account with this email address"
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

Poor streaming quality through iPhone 6 to Bluetooth

Hi all- Just recently, when streaming playlists from my iphone 6 via bluetooth through my car sound, the quality has been absolutely terrible. To be specific, it's very, very quiet and has no depth of sound. In order to hear anything, I have to turn ...

  • Newbie
  • Hi all-   Just recently, when streaming playlists from my iphone 6 via bluetooth through my car sound, the quality has been absolutely terrible. To be specific, it's very, very quiet and has n...
  • 458 Views
  • 0 replies
  • 1 likes
  • 458 Views
  • 0 replies
  • 1 likes

Spotify connect not present to connect to stereo

I am trying to use spotify connect to play music via my iphone on my new yamaha stereo system which has spotify in built in the cdn301 cd player unit. My iphone is a 4S running iOS 8.4.1 and the latest version of spotify app from March 2016 (5.1.0.10...

  • Casual Listener
  • I am trying to use spotify connect to play music via my iphone on my new yamaha stereo system which has spotify in built in the cdn301 cd player unit.   My iphone is a 4S running iOS 8.4.1 and...
  • mah2059
  • Casual Listener
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

offline sync

I know there are a lot of posts regarding the subject but I have been unable to find any real answer and often the scenario is slightly different than mine. I have no problem syncing songs to offline mode except for the local files i.e the songs that...

  • Newbie
  • I know there are a lot of posts regarding the subject but I have been unable to find any real answer and often the scenario is slightly different than mine. I have no problem syncing songs to offline...
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

Certain songs ending at 30 second mark

Hey everyone, loving spotify and it's working very fine for me. However there is this certain song that only plays for the first 40 seconds or so and then completely stops. Here's the link: https://play.spotify.com/track/3MAWd9n76UhXObJBsv4hFB anyway...

  • Casual Listener
  • Hey everyone, loving spotify and it's working very fine for me.   However there is this certain song that only plays for the first 40 seconds or so and then completely stops.   Here's t...
  • Hotblack
  • Gig Goer
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Solved!! Spotify app says it's offline when it's not

I have an iphone 5 with iOS version 7.1 (11D167) I open up spotify and try to do a search. Spotify says : "you're offiline" I ensure that I'm connected to the internet and I also make sure I navigate to playback -> settings and ensure offline mode is...

  • Casual Listener
  • I have an iphone 5 with iOS version 7.1 (11D167)   I open up spotify and try to do a search. Spotify says : "you're offiline" I ensure that I'm connected to the internet and I also make ...
  • lealbruce
  • Music Fan
  • 14519 Views
  • 4 replies
  • 0 likes
  • 14519 Views
  • 4 replies
  • 0 likes

Discover Weekly does not update

Hi guys, for some reasons my spotify doesn't update discover weekly for two weeks now. This happens across all of my IOS devices. Please thank you heapshelp

  • Casual Listener
  • Hi guys, for some reasons my spotify doesn't update discover weekly for two weeks now. This happens across all of my IOS devices. Please 😞 thank you heapshelp
  • rjbeath
  • Newbie
  • 334 Views
  • 3 replies
  • 0 likes
  • 334 Views
  • 3 replies
  • 0 likes

Logging in on multiple devices

I have premium and I have offline mode on two devices and it won't let me log in on a third iPhone or my laptop. Any ways to help resolve this?

  • Newbie
  • I have premium and I have offline mode on two devices and it won't let me log in on a third iPhone or my laptop. Any ways to help resolve this?
  • 171 Views
  • 0 replies
  • 0 likes
  • 171 Views
  • 0 replies
  • 0 likes

Won't download for offline use

Hi! I'm having problems download a playlist for offline use. Everytime I try and select download, it says "waiting on download" and nothing is happening. On my Library screen it even says at the top "downloading" but just shows 0 out of 25...I have a...

  • Casual Listener
  • Hi!   I'm having problems download a playlist for offline use. Everytime I try and select download, it says "waiting on download" and nothing is happening. On my Library screen it even says at...
  • jamiemp54
  • Casual Listener
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Locking phone stops Spotify playing

I'm currently playing over bluetooth on iOS 7 and Spotify 3.9.0.1054. When I lock my phone Spotify fades out and stops playing. Pressing the play button on the locked screen does nothing.

  • Music Fan
  • I'm currently playing over bluetooth on iOS 7 and Spotify 3.9.0.1054. When I lock my phone Spotify fades out and stops playing. Pressing the play button on the locked screen does nothing.
  • Analbatross
  • Casual Listener
  • 940 Views
  • 2 replies
  • 0 likes
  • iOS
  • 940 Views
  • 2 replies
  • 0 likes

Can't connect to Roberts radio with WiFi

I can connect Spotify Premium on my Android phone to my new Roberts 64i radio via WiFi but I can't connect Spotify Premium on my iPad to the same radio. The iPad syncs via WiFi to iTunes on my PC so why doesn't it connect to the radio which is on my ...

  • Casual Listener
  • I can connect Spotify Premium on my Android phone to my new Roberts 64i radio via WiFi but I can't connect Spotify Premium on my iPad to the same radio. The iPad syncs via WiFi to iTunes on my PC so...
  • Snowsride
  • Casual Listener
  • 1378 Views
  • 2 replies
  • 0 likes
  • 1378 Views
  • 2 replies
  • 0 likes

Solved!! Only plays one song and then no more

My Spotify can only play one track and after that I can´t listen to more tracks, the next track doesn´t start. I have a premium account and I have paid the bill (I have had the same Premium-account for several years). I have logged in and out and I h...

  • Casual Listener
  • My Spotify can only play one track and after that I can´t listen to more tracks, the next track doesn´t start. I have a premium account and I have paid the bill (I have had the same Premium...
  • OviiiOne
  • Community Legend
  • 10326 Views
  • 12 replies
  • 0 likes
  • 10326 Views
  • 12 replies
  • 0 likes

Articles ("A," "The") break alphabetical sorting in Your Music

Ever since the release of Spotify for iOS 3.4.0 (six months ago!), it has not handled articles correctly in artist, album or song names. It sorts everything that begins with the word "A" with the rest of the A's, and everything that begins with the w...

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  • Visitor
  • Ever since the release of Spotify for iOS 3.4.0 (six months ago!), it has not handled articles correctly in artist, album or song names. It sorts everything that begins with the word "A" with the res...
  • user-removed
  • Not applicable
  • 1149 Views
  • 9 replies
  • 0 likes
  • 1149 Views
  • 9 replies
  • 0 likes

Problem Bluetooth car renault

I do not know if it's just here to talk about this problem, anything I'm sorry.Well, when I sync via bluetooth my iPhone 5S in car nav media Renalt Sendero, only from what I understand the car's computer can not handle the transfer range that spotify...

  • Newbie
  • I do not know if it's just here to talk about this problem, anything I'm sorry. Well, when I sync via bluetooth my iPhone 5S in car nav media Renalt Sendero, only from what I understand the car's co...
  • 626 Views
  • 0 replies
  • 0 likes
  • 626 Views
  • 0 replies
  • 0 likes

Solved!! Playlists gone and unable to play music for last 2 days

I'm using Spotify 5.1.0.1019 on an iPad Mini Retina running iOS 9.2.1. This was working smoothly up until a few days ago. Now it's pretty comprehensivly broken. The UI has changed, with the currently playing song element now different to a few days a...

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  • Gig Goer
  • I'm using Spotify 5.1.0.1019 on an iPad Mini Retina running iOS 9.2.1. This was working smoothly up until a few days ago. Now it's pretty comprehensivly broken.    The  UI has change...
  • Hotblack
  • Gig Goer
  • 683 Views
  • 8 replies
  • 0 likes
  • 683 Views
  • 8 replies
  • 0 likes