BMW Bluetooth metadata not updating after first song

[Kumakama1]

Plan

Premium

Country

US

Device

iPhone 11

Operating System

iOS 14.6

Spotify version 8.6.40.1248

My Question or Issue

Spotify song metadata does not update on BMW when playing over Bluetooth. Usually, the first song information (image, title, duration, and queue) is displayed but does not update with new songs. BMW browse playlist feature also shows Apple Music playlists instead of Spotify ones. When using Apple Music, meta data is updated as expected.

I have updated the BMW software to the newest version through their website after reverting it to factory settings but have not had any luck 😞

[Mihail]

Hey @Kumakama1,

Thanks for reaching out and welcome to the Community.

We want to reassure you that this behavior has been reported to the relevant team and the folks there are currently looking into this. Keep in mind however due to the myriad car audio system and the way each of them is set up to interpret the Spotify app we can't provide an exact time frame for a fix. We recommend keeping an eye out for future updates in order to make use of every improvement and fix, as soon as they are available.

The Community is here for you if you have any questions.

[ruiacosta]

I have exactly the same car media (BMW) and exactly the same problem. Any fix?

Device: OnePlus5
Android 10

[MafeG]

Hi @ruiacosta,

Welcome to the Community and thank you for posting.

Please let us know the Spotify version you're running, as well as the make and model of your car's audio system.

Lastly, tell us if you've tried any troubleshooting steps. This will help us keep investigating.

Keep us posted. 

[Jonoppa]

Same problem here.

iPhone 12 Pro 15.0.2

Spotify 8.6.74.1541

BMW 330 F31 2014

Already tried to solve this issue by myself, with no success:

- reinstall Spotify app

- disconnect and forget Bluetooth connections

- downgrade BMW idrive version to factory default and reinstalling newest from bmw.com/update

[Jeremy]

Hi there @Jonoppa,

Thank you for your reply in this thread and for the provided information.

This has been reported to the right team that's looking into this at the moment.

For now we suggest that you always keep your app up to date.

Let us know if we can help you with anything else in the meantime.

Take care 🙂 

[Ernest78]

Anybody have a fix on this issue? Facing same issue but no response from anyone and couldn't find this topic troubleshooting anywhere.

[Jeremy]

Hi @Ernest78,

Thank you for your reply in this thread.

As for now this has been reported. As mentioned above we suggest that you keep your app up to date.

Let us know if we can help you with anything else in the meantime.

Take care!

[DanielTikal]

Hi,

I have the same problem. I can see only first song's artwork and name. I can skip back and forth, but display stays the same, its annoying. Unfortunately, I am considering unsubscribing Spotify plan and switching to AppleMusic app, which works fine.

Spotify app - 8.6.94.351

iOS - 15.1, iPhone XS

BMW - F25 (2014), HN-002-255.073, MN-002.039.071, TN-002.039.070

Hope you can fix this soon.

Thanks,

Daniel

[chickgreen]

I'm having the same issue, in a 2014 ford explorer with  Moto G power 2021, android 11, spotify 8.6.98.900

It's really super frustrating....

[Jeremy]

Hey there folks,

Thank you for your replies in this thread.

There's currently an ongoing issue about this here. You can leave a +VOTE and Subscribe to the thread for any updates about this.

Let us know if we can help you with anything else in the meantime 🙂

Take care!

[ZtonyZ]

Hi,

BMW 328 F30 2014, HN-002.255.073, MN-002.034.071, TN-002.034.070

iOS 15.5, iPhone 13 Pro

Spotify 8.7.36.1590

I just recently switched from Android to iOS 2 months ago and have been having this problem since. The metadata doesn't update after the first song, showing the first song title, image, length. The previous and next track are also listed as the first song. 

Troubleshooting I've done on my own:

• Downgrading BMW iDrive version to factory and connecting
• Reinstalling the latest BMW iDrive software from bmw.com/update and connecting
• Disconnecting and reconnecting Bluetooth connections

Has there been a fix for this yet? I noticed that its works perfectly with Apple Music, but I've been using Spotify for years and would hate to have to switch over for this.

[kriscoady]

Same here.

iPhone 13

Latest version of Spotify

BMW M5, latest software updates (2022)

[Vasil]

Hey folks!

Thank you all for the provided details!
While this is being looked into, we'd suggest seeing this and this thread for additional info, related to your issues.
Let us know if you have any questions in the meantime 🙂
Thanks!

[Cleh19]

Same issue with my iPhone 12 and 2014 BMW 335. What’s frustrating is that it worked fine over Bluetooth for the first few months of having the phone, but since something updated now none of the metadata in the car resets. Issue is only with Spotify app.

same Spotify app works flawless with wired CarPlay in my wife’s car though

[jermuuu]

Hello!

To anyone still having this problem, here is a solution that worked for me:

Go to your phone Settings > Bluetooth. If you have your device connected with the car it should be named BMW "XXXXX", the nubers being the last 5 digits of the car VIN. Tap the info bubble, the little "i" and there should be an option "Show Notifications". This needs to be enabled. If it still does not work after enabling it you need to forget the BMW on your iPhone and delete your device from the BMW bluetooth "Connections" menu. Pair your device with the car again and enable the "Show Notifications" option. This should fix the issue.

Worked for me anyway.