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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 58346 Views
  • 16 replies
  • 36 likes
  • 58346 Views
  • 16 replies
  • 36 likes

Superuser Contribution Why is it I don't receive any notifications for new releases? App or mail.

Notifications are enabled. I do so for new releases etc, in the Spotify bell menu, but no notifications or emails about new releases.

  • Regular
  • Notifications are enabled. I do so for new releases etc, in the Spotify bell menu, but no notifications or emails about new releases.
  • zikabuk
  • Music Fan
  • 6637 Views
  • 18 replies
  • 1 likes
  • 6637 Views
  • 18 replies
  • 1 likes

Superuser Contribution Podcasts are gone

Device(iPhone 11Operating System(iOS 18My Question or IssueI’ve noticed since updating to iOS18 I can’t get podcasts to show up on Spotify. I search them and it shows nothing exists with the names and I know that’s not true.

  • Casual Listener
  • Device (iPhone 11 Operating System (iOS 18 My Question or Issue I’ve noticed since updating to iOS18 I can’t get podcasts to show up on Spotify. I search them and it shows nothing exists with th...
  • Maria
  • Moderator
  • 214 Views
  • 3 replies
  • 0 likes
  • 214 Views
  • 3 replies
  • 0 likes

App crashing on ios after a minute of playback

PlanPremiumCountryIndiaDevice(iPhone 14 plus.)Operating System(iOS 18.1.) My Question or IssueApp keeps crashing and the music stops and resets after a minute of playback

  • Visitor
  • Plan Premium Country India Device (iPhone 14 plus.) Operating System (iOS 18.1.)   My Question or Issue App keeps crashing and the music stops and resets after a minute of playback
  • amalsomaraj
  • Visitor
  • 175 Views
  • 2 replies
  • 0 likes
  • 175 Views
  • 2 replies
  • 0 likes

Superuser Contribution Possible full screen bug

Premium account with iOS iPhone 15.Version 8.9.84.543 Watching a podcast with video, my device orientation is locked.Clicking on full screen icon doesn’t do anything but when you click in the down arrow to minimise, it goes into full screen mode. Hap...

  • Newbie
  • Premium account with iOS iPhone 15. Version 8.9.84.543   Watching a podcast with video, my device orientation is locked. Clicking on full screen icon doesn’t do anything but when you click...
  • Ivelina
  • Moderator
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify loads slow and unresponsive on iPhone 14 Pro

I use Spotify primarily for podcasts on a daily basis. I’ve tried re-installing, different WiFi networks, nothing is working. I will switch to a different provider if it cannot be fixed.

  • Newbie
  • I use Spotify primarily for podcasts on a daily basis. I’ve tried re-installing, different WiFi networks, nothing is working. I will switch to a different provider if it cannot be fixed.
  • emmcc
  • Visitor
  • 466 Views
  • 2 replies
  • 0 likes
  • 466 Views
  • 2 replies
  • 0 likes

Premium Duo account

PlanPremium DuoCountryAustraliaDeviceiPhone 15 Plus / iPhone XR / Apple car playOperating SystemBoth using iOS 17.6.1 My Question or IssueWe are having problems playing individual podcasts at the same time. My husband's podcast keeps playing on my de...

  • Newbie
  •   Plan Premium Duo Country Australia Device iPhone 15 Plus / iPhone XR / Apple car play Operating System Both using iOS 17.6.1   My Question or Issue We are having problems playi...
  • Bittencourt
  • Spotify Star
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

30 minutes of uninterrupted music not working

For the past few days the 30 minutes of add free music has not been working. I keep getting the “Watch this short video to get 30 minutes of uninterrupted listening” and then nothing would happen. I wouldn’t even get the video for said 30 minutes. I’...

  • Newbie
  • For the past few days the 30 minutes of add free music has not been working. I keep getting the “Watch this short video to get 30 minutes of uninterrupted listening” and then nothing would happen. I ...
  • Aerce
  • Visitor
  • 1223 Views
  • 5 replies
  • 1 likes
  • 1223 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify Stops Working While Using CarPlay

 PlanPremiumCountryUnited StatesDeviceiPhone 13 ProOperating SystemiOS 16.5 My Question or IssueSpotify constantly stops working while I am connected to CarPlay. The main way to trigger it is by skipping songs. Spotify will randomly stop working wher...

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  • Music Fan
  •   Plan Premium Country United States Device iPhone 13 Pro Operating System iOS 16.5   My Question or Issue Spotify constantly stops working while I am connected to CarPlay. The main w...
  • 1215269366
  • Newbie
  • 17504 Views
  • 21 replies
  • 1 likes
  • 17504 Views
  • 21 replies
  • 1 likes

Superuser Contribution No audio after WhatsApp phonecall using Apple CarPlay

PlanPremium FamilyCountryID Device(iPhone 7 Plus)Operating System(iOS 15.4.1)App Version(8.7.18) My Question or IssueWhenever I am using Apple CarPlay while driving and listening to Spotify (music, podcasts or whatever), and there's a WhatsApp phone ...

  • Casual Listener
  • Plan Premium Family Country ID   Device (iPhone 7 Plus) Operating System (iOS 15.4.1) App Version (8.7.18)   My Question or Issue Whenever I am using Apple CarPlay while drivin...
  • nmsilva96
  • Casual Listener
  • 4608 Views
  • 8 replies
  • 0 likes
  • 4608 Views
  • 8 replies
  • 0 likes

Superuser Contribution Ipad web browser changed

PlanPremiumDeviceIpadOperating SystemIOS My Question or IssueMy spotify on ipad suddenly changed to what seems like the mobile version. Before this change, it had the normal desktop-like web layout which is way more efficient. (can quickly add songs ...

  • Casual Listener
  • Plan Premium Device Ipad Operating System IOS   My Question or Issue My spotify on ipad suddenly changed to what seems like the mobile version. Before this change, it had the normal desk...
  • Ruby-reed
  • Visitor
  • 836 Views
  • 8 replies
  • 0 likes
  • 836 Views
  • 8 replies
  • 0 likes

Superuser Contribution Settings has disappeared

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUKDeviceiPhone 8 PlusOperating SystemiOS 10My Question or IssueThe settings menu (cog) has vanished. I uninstalled...

  • Regular
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK Device iPhone 8 Plus Operating System iOS 10 M...
  • The_Code
  • Casual Listener
  • 49935 Views
  • 22 replies
  • 0 likes
  • 49935 Views
  • 22 replies
  • 0 likes

Superuser Contribution How to turn off podcast video in the mobile app?

Ever since the Ramsey Show Highlights added video it causes subsequent podcast in the “Your Epidodes” list to not play. I send Spotify to the background, but the video embedded Ramsey podcast still kills the other podcast episodes. It is worse and mo...

  • Regular
  • Ever since the Ramsey Show Highlights added video it causes subsequent podcast in the “Your Epidodes” list to not play. I send Spotify to the background, but the video embedded Ramsey podcast still ...
  • kkamileq7
  • Casual Listener
  • 8122 Views
  • 12 replies
  • 0 likes
  • 8122 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Apple Watch cannot adjust volume

Plan: PremiumCountry: US Device: iPhone 11 Pro, Apple Watch Series 5Operating System: iOS 14.2, WatchOS 7.1 My Question or IssueWhile listening with AirPods, I can control song playback but cannot adjust volume using the watch. I have confirmed that ...

  • Casual Listener
  • Plan: Premium Country: US   Device: iPhone 11 Pro, Apple Watch Series 5 Operating System: iOS 14.2, WatchOS 7.1   My Question or Issue While listening with AirPods, I can control s...
  • anthonyr1965
  • Casual Listener
  • 53550 Views
  • 66 replies
  • 3 likes
  • 53550 Views
  • 66 replies
  • 3 likes

Way to see unplayable tracks without scrolling thru playlist?

I'm a premium user and I put all of my songs in one giant playlist with about 3500 songs in it at the moment...I'm much too unorganized to make tons of different playlists! So, I've found that many times after adding some songs to my playlist, they l...

  • Music Fan
  • I'm a premium user and I put all of my songs in one giant playlist with about 3500 songs in it at the moment...I'm much too unorganized to make tons of different playlists! So, I've found that many t...
  • Soch
  • Regular
  • 6342 Views
  • 14 replies
  • 8 likes
  • 6342 Views
  • 14 replies
  • 8 likes

Solved!!Superuser Contribution Play Queue list won’t allow editing of play order

PlanPremiumCountryCanadaDeviceiPhone 12Operating SystemiOS 14.8 My Question or IssueSome time after update to version 8.8.62 I lost the ability to change the play order of my queue. Songs are now locked into the order they were queued in. UI of the q...

  • Casual Listener
  •   Plan Premium Country Canada Device iPhone 12 Operating System iOS 14.8    My Question or Issue Some time after update to version 8.8.62 I lost the ability to change the pl...
  • Q1372
  • Newbie
  • 4203 Views
  • 19 replies
  • 0 likes
  • 4203 Views
  • 19 replies
  • 0 likes

Superuser Contribution [iOS + Android] Playlists keep starting from the beginning

None of the below information is required. Im However, the more you provide the easier it will be for us to try and help. Plan Premium Country US Device iPhone 12 Operating System iOS 16.0.2 My Question or Issue when I am playing a playlist the queue...

  • Casual Listener
  • None of the below information is required. Im However, the more you provide the easier it will be for us to try and help. Plan Premium Country US Device iPhone 12 Operating System i...
  • Leokensakuchan
  • Casual Listener
  • 24717 Views
  • 133 replies
  • 21 likes
  • 24717 Views
  • 133 replies
  • 21 likes

Superuser Contribution [iOS][iPhone 16 Pro Max] - skips automatically podcast episode

Steps to reproduce:1. Run podcast episode with video2. Swipe down to minimise video to the bottom panel3. Swipe Up using iOS gesture to go to the Home Screen (podcast is still working in the background)3. Lock your iPhone by Power Button4. After few ...

  • Casual Listener
  • Steps to reproduce: 1. Run podcast episode with video 2. Swipe down to minimise video to the bottom panel 3. Swipe Up using iOS gesture to go to the Home Screen (podcast is still working in the ba...
  • MihailY
  • Moderator
  • 588 Views
  • 7 replies
  • 1 likes
  • 588 Views
  • 7 replies
  • 1 likes

Superuser Contribution Shuffle Sucks

Shuffle will repeat a song 3 times during at 30 minute drive from my playlist of 1,000+ songs. Why would this ever be the case? I should be able to listen for 63h1m with no repeats! This is incredibly frustrating. I just made a 20 hour drive across t...

  • Newbie
  • Shuffle will repeat a song 3 times during at 30 minute drive from my playlist of 1,000+ songs. Why would this ever be the case? I should be able to listen for 63h1m with no repeats!   This is ...
  • Odoyosi2000
  • Casual Listener
  • 2053 Views
  • 8 replies
  • 8 likes
  • 2053 Views
  • 8 replies
  • 8 likes

Superuser Contribution Speeding up podcasts on Apple Watch SE6 with Spotify

PlanPremiumCountrySpain DeviceApple Watch SE6Operating SystemLatest My Question or Issue What can be done to change the speed of podcasts streamed on the watch through Spotify? The speed dial is greyed out. Surely it can be done?

  • Music Fan
  •   Plan Premium Country Spain   Device Apple Watch SE6 Operating System Latest   My Question or Issue   What can be done to change the speed of podcasts streamed on th...
  • paddyinpdx
  • Newbie
  • 803 Views
  • 7 replies
  • 2 likes
  • 803 Views
  • 7 replies
  • 2 likes