Being charged for premium

[user-removed]

So I have had spotify free for a while now and then while hearing music I get a message from spotify saying get premium for free I press it and it takes me to the account section of spotify where it tells you to buy premium and it says free instead of 12.99 I click it put my fingerprint and I got it. 2days later I try to install an app and it says there was a billing problem with my last purchase and I have my apple account activated with a MasterCard giftcard with no balance. Now I can't install any app until I give a bank account which I do not have

[MattSuda · Accepted solution]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

[user-removed]

Thank you I just sent them an email about the problem.

[MattSuda]

You're welcome