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Bobby Darin songs have disappeared on my app. But are on my laptop ver.

Solved!

Bobby Darin songs have disappeared on my app. But are on my laptop ver.

I have a playlist on my iphone 12 app of Bobby Darin songs. I can no longer see any of those songs on the playlist. And when I go into specific albums of Bobby Darin those same songs are grayed out and it won't play them. I can see them on my laptop through my browser. And my wife was able to see them on her iphone through the app.
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Marked as solution

Hey there,

 

Thanks for posting in the Community and welcome.

 

In this case, we'd like to gather some additional info. Just to confirm, can you play the songs on your laptop but not on your mobile device? It'd be awesome if you could send us more info.


On another note, since you mentioned your wife can see them, did you mean she can play them on her mobile device as well? If possible, it'll be really helpful if you could send us the links to a couple of the songs you see grayed out on your mobile device. You can share them by following these steps.


Perhaps you accidentally blocked this artist on your mobile phone app. To check if this is the case, go to these artists' profiles in the mobile device app and then select the three-dot menu. If the artist's content is blocked, you'll see the option "Allow to play this". Give it a try, and let us know how it goes.

 

Keep us in the loop!

AlejaRModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

View solution in original post

1 Reply
Marked as solution

Hey there,

 

Thanks for posting in the Community and welcome.

 

In this case, we'd like to gather some additional info. Just to confirm, can you play the songs on your laptop but not on your mobile device? It'd be awesome if you could send us more info.


On another note, since you mentioned your wife can see them, did you mean she can play them on her mobile device as well? If possible, it'll be really helpful if you could send us the links to a couple of the songs you see grayed out on your mobile device. You can share them by following these steps.


Perhaps you accidentally blocked this artist on your mobile phone app. To check if this is the case, go to these artists' profiles in the mobile device app and then select the three-dot menu. If the artist's content is blocked, you'll see the option "Allow to play this". Give it a try, and let us know how it goes.

 

Keep us in the loop!

AlejaRModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

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