Can't Get Premium

[Kevinkhaled]

Alright, so I logged out and in, reinstalled, yadda-yadda. 

On my phone, there is no 'Get Premium' button like there used to be.

On the computer, it says "You do not currently have a payment provider connected to your account."

And there doesn't seem to be anything to click. 

http://i.imgur.com/Ing9ekD.png

I'm assuming that's because I originally bought it in-app, and bugs?

[Jordi]

Hi there and welcome to the community,

You should get in touch with the spotify support team by using the online contact form or by tweeting @SpotifyCares on twitter. 

If you get an auto reply back directing you to the help pages, just reply directly to that email (even if its from no-reply) and one of the employees will get back to you as soon as possible.

[MattSuda]

Have you already cancelled the in app purchase via iTunes?

http://support.apple.com/en-us/HT202039

I suggest you contact support so they can take a look at your account and help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.