Can't acces podcasts offline in iPhone app

[mausi121]

Plan

Premium

Country

Germany

Device

iPhone 6

Operating System

iOS 10

My Question or Issue

I follow some podcasts in the iPhone App. I download them for offline usage. But when I am actually offline I cannot acces the podcast. I get the attached screen.

I tried logging out and in as well as reinstalling the app. Nothing helped.

[mausi121]

Hello, can anybody please help me with this?

[Peter · Accepted solution]

Hey @mausi121.

Thanks for reaching out to us, and apologies for the late reply!

Just to confirm, are you trying to play these podcasts from Your Library > Podcasts > Donwloads? If so, could you send us a screenshot of that menu showing how the downloaded podcast episodes appear?

Thanks! We'll be looking out for your reply 🙂

[mausi121]

Aaahhh this has changed, right? Cause usually I go to Podcasts and just click on one below "Following". Then I saw the entire list and the downloaded ones. Now I have to go to download. Ok got it. The downloaded podcasts appeared there.

[Peter]

Hey @mausi121.

That's right - there's now a dedicated tab with all your downloaded podcasts 😉

Let us know if you have any other questions about this - we'll be right here.