Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
sapmi
Music Fan
52682 Views
16 replies
36 likes

52682 Views
16 replies
36 likes

Spotify dont play the music i have downloaded.

Hello Spotify community.I've downloaded many songs and I always listening to them in offline mode. For a week only certain songs available and 90% of the songs are not anymore, I have already made myself logged out and again logged in still not worki...

Pascallus
Newbie
Hello Spotify community. I've downloaded many songs and I always listening to them in offline mode. For a week only certain songs available and 90% of the songs are not anymore, I have already...
2019-04-06 12:05:08 PM
2019-05-26 6:56:09 AM
Billy-J
Spotify Star
466 Views
1 replies
0 likes

466 Views
1 replies
0 likes

Spotify crashes on opening

PremiumiPhone 6s PlusI have the latest version of the app.The app shows the normal opening screen (only the logo), but crashes shortly after. I have restarted my phone twice and offloaded and reloaded the app.I can use spotify on my other devices.

stembureaukliko
Newbie
Premium iPhone 6s Plus I have the latest version of the app. The app shows the normal opening screen (only the logo), but crashes shortly after. I have restarted my phone twice and offloaded and r...
2019-04-26 11:54:44 AM
2019-05-26 6:49:17 AM
Billy-J
Spotify Star
394 Views
1 replies
0 likes

394 Views
1 replies
0 likes

Older versions of Spotify

PlanPremiumCountryUkDevice(iPod touchOperating System5.1.1 My Question or IssueI recently had to reset my iPod touch and so delete Spotify from the device. I now find I cannot reinstall it as it is not supported by devices running earlier than versio...

JimiJimi
Newbie
Plan Premium Country Uk Device (iPod touch Operating System 5.1.1 My Question or Issue I recently had to reset my iPod touch and so delete Spotify from the device. I now find I canno...
2019-05-22 12:04:51 AM
2019-05-26 6:45:47 AM
Billy-J
Spotify Star
575 Views
1 replies
0 likes

575 Views
1 replies
0 likes

Solved!! Playing song not on playlist

PlanPremiumCountryUSDeviceiPhoneOperating SystemiOS 12 My Question or IssueI have Spotify premium and all of the sudden it no longer plays my playlists. I’ll put it on just like I used to with free Spotify and it starts playing songs not on my playli...

ccurlis
Newbie
Plan Premium Country US Device iPhone Operating System iOS 12 My Question or Issue I have Spotify premium and all of the sudden it no longer plays my playlists. I’ll put it o...
2019-05-25 8:21:52 PM
2019-05-26 6:36:52 AM
Bethany_Dawn
Community Legend
15069 Views
1 replies
2 likes

15069 Views
1 replies
2 likes

Superuser Contribution [Mobile] Search is case-sensitive for downloaded Cyrillic titles

DeviceiPhone XROperating SystemiOS 12.1.4 Searching songs with Cyrillic letters (e.g. Russian) does not discard their case. In other words, it is case-sensitive. For example, my playlist has a song titled "Ты или Я". When I search for lowercase "ты",...

power_max_9000
Music Fan
Device iPhone XR Operating System iOS 12.1.4 Searching songs with Cyrillic letters (e.g. Russian) does not discard their case. In other words, it is case-sensitive. For example, my playli...
2019-04-01 3:26:39 PM
2019-05-25 12:18:01 AM
commnderjameson
Newbie
1178 Views
11 replies
1 likes

1178 Views
11 replies
1 likes

Persistent random results - WHY ?

Spotify dudes why are you doing this ?let me show how low you dropped ...This is my "non erasable" ...still play list ...attempt 1:http://42i.eu/abeb0718.pngNice ..right ...Press "randomize" ...we get list:http://42i.eu/d7c158ba.pngPress again "rando...

ostapski
Regular
Spotify dudes why are you doing this ? let me show how low you dropped ... This is my "non erasable" ...still play list ... attempt 1: http://42i.eu/abeb0718.png Nice ..right ... Press "rando...
2019-05-25 10:52:31 PM
2019-05-25 11:09:14 PM
ostapski
Regular
402 Views
3 replies
0 likes

402 Views
3 replies
0 likes

iOS / library / albums: Plays unliked songs?

PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 12.2 My Question or IssueI "like" an entire album (which I gather adds it to my Library), then I "unlike" certain songs on that album which I do not want to be played back in the future. However ...

t172
Casual Listener
Plan Premium Country USA Device iPhone 8 Operating System iOS 12.2 My Question or Issue I "like" an entire album (which I gather adds it to my Library), then I "unlike" certain songs...
2019-05-25 10:15:11 PM
394 Views
0 replies
2 likes

394 Views
0 replies
2 likes

Superuser Contribution songs are glitching i’ve tried reinstalling, lower quality, and clearing cache nothing helped

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

rachel55
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-05-13 4:25:42 PM
2019-05-25 9:22:07 PM
rachel55
Casual Listener
1335 Views
4 replies
0 likes

1335 Views
4 replies
0 likes

Bug dans l'application ios

Bonjour, Je viens de découvrir un bug sur l'application qui n'était pas la avant. j'ai plusieurs device amazon alexa et mon iphone qui sont connectés. lorsque je vais dans préférence => appareil : il y a écrit "Afficher les appareils locaux uniquemen...

neguewatt
Newbie
Bonjour, Je viens de découvrir un bug sur l'application qui n'était pas la avant. j'ai plusieurs device amazon alexa et mon iphone qui sont connectés. lorsque je vais dans préférence => appareil :...
2019-05-25 8:45:34 PM
628 Views
0 replies
0 likes

628 Views
0 replies
0 likes

Superuser Contribution Can't access Playback (to get to Autoplay) on iPhone SE

PlanPremium (Family)CountryCanadaDeviceIphone SEOperating System My Question or IssueI want to access the Autoplay under Playback to turn it off/on.On my Iphone SE, when I go to Settings, the dropdown menu from Account down to About works fine, but t...

haoleguy
Casual Listener
Plan Premium (Family) Country Canada Device Iphone SE Operating System My Question or Issue I want to access the Autoplay under Playback to turn it off/on. On my Ipho...
2019-05-19 3:27:15 AM
2019-05-25 8:32:30 PM
haoleguy
Casual Listener
3451 Views
2 replies
0 likes

3451 Views
2 replies
0 likes

Solved!! Can’t download App

I have changed my phone and cannot download Spotify (my phone is able to download other apps) After pressing the Get button, it has been swirling around with no option for me to download or cancel the download. Any help would be appariciated, Thanks

NicoleRianna
Casual Listener
I have changed my phone and cannot download Spotify (my phone is able to download other apps) After pressing the Get button, it has been swirling around with no option for me to download or cancel th...
2019-05-23 9:17:43 PM
2019-05-25 6:11:40 PM
Billy-J
Spotify Star
618 Views
3 replies
0 likes

618 Views
3 replies
0 likes

Downloaded music dont work!

PlanPremiumCountryGermany DeviceIPhone 5sOperating SystemiOS10 My Question or IssueDon't play my downloaded music anymore. The podcasts are still working. I noticed that after the data volume of my mobile phone contract expired the day before yesterd...

KlausHausK
Casual Listener
Plan Premium Country Germany Device IPhone 5s Operating System iOS10 My Question or Issue Don't play my downloaded music anymore. The podcasts are still working. I noticed th...
2019-05-19 9:05:42 PM
2019-05-25 6:10:56 PM
Billy-J
Spotify Star
659 Views
3 replies
0 likes

659 Views
3 replies
0 likes

Canvases

PlanPremiumCountrySaudi Arabia DeviceiPhone XS Operating SystemiOS 12.3.1 My Question or IssueAre canvases available in Saudi Arabia? I've turned them on in the settings but they never show.

Fakher_a
Newbie
Plan Premium Country Saudi Arabia Device iPhone XS Operating System iOS 12.3.1 My Question or Issue Are canvases available in Saudi Arabia? I've turned them on in...
2019-05-24 8:44:35 PM
2019-05-25 4:55:03 PM
slavan
Music Fan
1445 Views
1 replies
0 likes

1445 Views
1 replies
0 likes

Superuser Contribution Spotify doesn't connect to SONOS speakers when on shuffle

PlanPremiumDeviceiPhone XOperating SystemiOS 12.3 I have two Play 1 Sonos speakers (in a stereo pair) and I can't connect to them via Spotify. They show up in the devices list and when i tap on them it just tries to connect for 10 seconds and then st...

Oneluke
Casual Listener
Plan Premium Device iPhone X Operating System iOS 12.3 I have two Play 1 Sonos speakers (in a stereo pair) and I can't connect to them via Spotify. They show up in the devices list and ...
2019-05-18 4:53:43 PM
2019-05-25 1:53:29 PM
Oneluke
Casual Listener
11998 Views
3 replies
4 likes
speaker

11998 Views
3 replies
4 likes

Superuser Contribution Why do I get a new UI on iOS when I go premium?

Why do I get a new UI on iOS when I go premium? When I have the free version of Spotify I have a much better look in the iOS app. But when I get premium, it takes the look away and is replaced with a much worse appearance. Does anyone know why? Attac...

robertfrank
Newbie
Why do I get a new UI on iOS when I go premium? When I have the free version of Spotify I have a much better look in the iOS app. But when I get premium, it takes the look away and is replaced with a...
2019-05-18 9:58:49 PM
2019-05-25 1:09:48 PM
Peter
Spotify Legend
926 Views
1 replies
0 likes

926 Views
1 replies
0 likes

Superuser Contribution Daily Mix

Plan PremiumCountry USA Device: (iPhone xs max)Operating System: (iOS 10) My Question or Issue: I love the Daily Mix Option, but lately, after a certain number of songs my playlist will just stop, I can't pull up to refresh and get more songs, it jus...

ashbabe
Regular
Plan Premium Country USA Device: (iPhone xs max) Operating System: (iOS 10) My Question or Issue: I love the Daily Mix Option, but lately, after a ce...
2019-05-02 5:31:15 PM
2019-05-25 10:08:14 AM
Peter
Spotify Legend
3146 Views
10 replies
0 likes

3146 Views
10 replies
0 likes

Superuser Contribution Recommended Songs

PlanPremiumCountryTurkeyDeviceiPhone XOperating SystemiOS 12.3 My Question or Issue I have a playlist which contains Turkish and English songs. But the recommended songs section is always suggest Turkish songs. (refresh does not work, it keeps recomm...

BurakGokcen
Casual Listener
Plan Premium Country Turkey Device iPhone X Operating System iOS 12.3 My Question or Issue I have a playlist which contains Turkish and English songs. But the recommende...
2019-05-18 12:32:43 PM
2019-05-25 9:53:07 AM
Peter
Spotify Legend
894 Views
1 replies
0 likes

894 Views
1 replies
0 likes

Superuser Contribution Daily mixes won’t play

Plan PremiumCountry Australia Device iPhone XOperating System iOS 12.2 (Issue is persistent on Windows 10 also) My Question or Issue My daily mixes won’t play. I get ‘an error occurred’ message whenever I attempt to play them. This has been happening...

Melanieseeley
Casual Listener
Plan Premium Country Australia Device iPhone X Operating System iOS 12.2 (Issue is persistent on Windows 10 also) My Question or Issue My daily mixe...
2019-05-18 12:28:52 PM
2019-05-25 9:07:39 AM
Melanieseeley
Casual Listener
909 Views
2 replies
0 likes

909 Views
2 replies
0 likes

Chanson s’arrete À la moitié

premiumfrance DeviceIphone XS depuis hier soir, quand je lance une playlist, la chanson que j’écoute joue pendant 30s à 1mn et passe directement à la suivante alors que le morceau n’est pas fini. J’ai essayé de fermer l’app, desinstaller l’app, faire...

Sarah103
Newbie
premium france Device Iphone XS depuis hier soir, quand je lance une playlist, la chanson que j’écoute joue pendant 30s à 1mn et passe directement à la suivante alors que ...
2019-05-25 8:53:28 AM
347 Views
0 replies
0 likes

347 Views
0 replies
0 likes

Superuser Contribution Album Art Background Color

PlanPremiumCountryTurkeyDeviceiPhone XOperating SystemiOS 12.3 My Question or Issue When I run the application and swipe up the song which I listened previous time, background color is always stay as black. After that the background color of the next...

BurakGokcen
Casual Listener
Plan Premium Country Turkey Device iPhone X Operating System iOS 12.3 My Question or Issue When I run the application and swipe up the song which I listened previous tim...
2019-05-18 12:15:56 PM
2019-05-25 8:41:50 AM
Peter
Spotify Legend
4012 Views
1 replies
0 likes

4012 Views
1 replies
0 likes

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