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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62720 Views
  • 16 replies
  • 37 likes
  • 62720 Views
  • 16 replies
  • 37 likes

downloaded podcasts

Spotify Version8.5.7.601PlanPremiumCountryGermanyDeviceiPhone XOperating SystemiOS 12.2 My Question or Issuei can not listen to my downloaded podcast offline although the green arrow is showing.and is there a reason why i cant download some podcasts?...

  • Newbie
  • Spotify Version 8.5.7.601 Plan Premium Country Germany Device iPhone X Operating System iOS 12.2   My Question or Issue i can not listen to my downloaded podcast offline although the...
  • OneByBoo
  • Roadie
  • 1347 Views
  • 1 replies
  • 1 likes
  • 1347 Views
  • 1 replies
  • 1 likes

playlist doesn't play songs from the playlist anymore

My Problem on my spotify premium account is , that when i open my playlist and start a song the next that will be played isn't from my playlist (its any random song, which i don't even know ..) all buttons from shuffle or something like that are offl...

  • Newbie
  • My Problem on my spotify premium account is , that when i open my playlist and start a song the next that will be played isn't from my playlist (its any random song, which i don't even know ..) all b...
  • Loxer
  • Community Legend
  • 289 Views
  • 1 replies
  • 1 likes
  • 289 Views
  • 1 replies
  • 1 likes

Spotify bug

So, the bug when I put some music in queue, the last one in the queue order is all black. I’ve noticed this some months ago, everyday hoping for a fix but untill now, no fix yet.

  • Newbie
  • So, the bug when I put some music in queue, the last one in the queue order is all black. I’ve noticed this some months ago, everyday hoping for a fix but untill now, no fix yet.
  • Loxer
  • Community Legend
  • 506 Views
  • 1 replies
  • 0 likes
  • 506 Views
  • 1 replies
  • 0 likes

Download status icons missing in iOS

PlanPremiumCountryUSADeviceiPhone XSOperating SystemiOS 12.2 My Question or IssueWith the latest app update the download status icons for playslists stopped working. You can’t tell which playlists are available for offline use. In the attached screen...

  • Newbie
  • Plan Premium Country USA Device iPhone XS Operating System iOS 12.2   My Question or Issue With the latest app update the download status icons for playslists stopped working. You can’...
  • Loxer
  • Community Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Songs are played randomly

PlanPremiumDevice(iPhone 6s)Operating System(iOS 12.3.1.) Hi, I'm having an issue with randomly played tracks on my mobile (desktop version works fine). When I want to listen to a whole album, only a song I tap is playing correctly, the next song is ...

  • Newbie
  • Plan Premium Device (iPhone 6s) Operating System (iOS 12.3.1.)   Hi,  I'm having an issue with randomly played tracks on my mobile (desktop version works fine). When I want to lis...
  • Loxer
  • Community Legend
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

How to block videos

PlanPremiumCountryUsDeviceiPhone 7Operating SystemLatest IOS My Question or Issue Is there a way to block the background videos on songs??? I hate these things and they’re on a lot of songs. I like to just see the album cover instead of a snippet of ...

  • Casual Listener
  •   Plan Premium Country Us Device iPhone 7 Operating System Latest IOS   My Question or Issue   Is there a way to block the background videos on songs??? I hate these things...
  • Loxer
  • Community Legend
  • 858 Views
  • 1 replies
  • 2 likes
  • 858 Views
  • 1 replies
  • 2 likes

App crashes when I try to sync songs from laptop

I was having trouble syncing music from my laptop to my iPhone, but I found out I could sync songs by playing them on my laptop then pressing ‘switch to iPhone’ On the available devices tab. It worked for a whole, but now when I try switching from la...

  • Newbie
  • I was having trouble syncing music from my laptop to my iPhone, but I found out I could sync songs by playing them on my laptop then pressing ‘switch to iPhone’ On the available devices tab. It worke...
  • Loxer
  • Community Legend
  • 577 Views
  • 1 replies
  • 0 likes
  • 577 Views
  • 1 replies
  • 0 likes

quene playing random songs

PlanPremiumCountryUSA DeviceiPhoneXOperating SystemiOS 12 My Question or Issueeverytime I try to play a playlist or an artist, it plays one song then the quene or next song is something random. even if i go to an artist page to play just their songs,...

  • Newbie
  •   Plan Premium Country USA   Device iPhoneX Operating System iOS 12   My Question or Issue everytime I try to play a playlist or an artist, it plays one song then the quene...
  • Loxer
  • Community Legend
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Not all songs in an album are played

The album of Steve Perry, Street Talk (Expanded Edition), have some songs showed at Spotify, but cannot be played. Some examples: "My my my", "Makes no difference", "If only for the moment". These songs cannot be played. I would like to know why... T...

  • Newbie
  • The album of Steve Perry, Street Talk (Expanded Edition), have some songs showed at Spotify, but cannot be played. Some examples: "My my my", "Makes no difference", "If only for the moment". These so...
  • Loxer
  • Community Legend
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Playing via Carplay - wifes phone controlling entire account

USA - IOS - Apple CarPlayMy wife's phone is controlling my spotify when she's no where near my car. If I change to radio in my truck it changes to radio in her car. Why is the service linked on both phones?

  • Newbie
  • USA - IOS -  Apple CarPlay My wife's phone is controlling my spotify when she's no where near my car.  If I change to radio in my truck it changes to radio in her car.  Why is the ser...
  • Loxer
  • Community Legend
  • 550 Views
  • 1 replies
  • 0 likes
  • 550 Views
  • 1 replies
  • 0 likes

Google Maps & Waze losing connection/authorization from Spotify after a few hours

Seems like the authorization Google Maps gets to control/play music from Spotify is lost after X hours on iOS. I use both Google Maps and Waze and both experience the same problem. In the morning commute, neither app is able to start playing music. F...

  • Newbie
  • Seems like the authorization Google Maps gets to control/play music from Spotify is lost after X hours on iOS.   I use both Google Maps and Waze and both experience the same problem. In the mo...
  • Loxer
  • Community Legend
  • 1923 Views
  • 1 replies
  • 0 likes
  • continue playing
    google maps
    Waze
  • 1923 Views
  • 1 replies
  • 0 likes

Says I am studying abroad when I am not

I just clicked on the spotify app to open it up and it had logged me out. I tried to log back in but it said that I have been travelling abroad for more than 14 days, when I haven't left Canada in over a year. I deleted the app and reinstalled it, bu...

  • Newbie
  • I just clicked on the spotify app to open it up and it had logged me out. I tried to log back in but it said that I have been travelling abroad for more than 14 days, when I haven't left Canada in ov...
  • Loxer
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Solved!! Liking a song from an album adds entire album to library

Premium PlanU.S.iPhone XSiOS 12.2 When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality of adding songs (that has existed on Spotify for years) is now go...

  • Regular
  • Premium Plan U.S. iPhone XS iOS 12.2   When trying to add a single song from an album to my library, the entire album is saved and not just the single song I wanted. The basic functionality...
  • Loxer
  • Community Legend
  • 859 Views
  • 1 replies
  • 1 likes
  • 859 Views
  • 1 replies
  • 1 likes

Weird interface on IPad

Hello, i don’t understand why is Spotify changed my interface. It’s been a while now, and i’m not very comfortable with the new one. It used to be like this : (image from google, not mine) Now it’s like this : The thing is that it constantly switches...

AE4614CF-1EE6-405C-B2B7-460C629A0815.jpeg 29F2C8FA-57A6-424B-A35D-4101737C054F.png
  • Newbie
  • Hello, i don’t understand why is Spotify changed my interface.  It’s been a while now, and i’m not very comfortable with the new one.    It used to be like this : (image from google...
  • Loxer
  • Community Legend
  • 839 Views
  • 1 replies
  • 0 likes
  • “IPad” “Interface”
  • 839 Views
  • 1 replies
  • 0 likes

Can’t find Wi-Fi speaks

Hi, woke up this morning got a push notification from Spotify asked me to log in my account; yes, I was log out without somehow. After logged in, I tried to play music on my Amazon Echo speaker, but failed to do so. I looked for the device list, noth...

  • Newbie
  • Hi, woke up this morning got a push notification from Spotify asked me to log in my account; yes, I was log out without somehow. After logged in, I tried to play music on my Amazon Echo speaker, but ...
  • 233 Views
  • 0 replies
  • 0 likes
  • 233 Views
  • 0 replies
  • 0 likes

Creating Playlist

I'm an iPhone SE - iOS 12.2 Spotify rocks at letting you add songs to different playlists. But I'm an iTunes girl used to creating a new Playlist and then choosing a series of songs to add in successsion. IS there any way to add songss to a newly cre...

  • Casual Listener
  • I'm an iPhone SE - iOS 12.2   Spotify rocks at letting you add songs to different playlists. But I'm an iTunes girl used to creating a new Playlist and then choosing a series of songs to add i...
  • Billy-J
  • Spotify Star
  • 376 Views
  • 3 replies
  • 0 likes
  • 376 Views
  • 3 replies
  • 0 likes

Solved!! Connection

I literally have full bars of data and will be connected to WiFi and sometimes it’ll still won’t say it’s connected even tho it definitely is and I won’t be able to listen to music. PlanFree/PremiumCountryUSADeviceIphone XOperating SystemMost updated...

  • Casual Listener
  • I literally have full bars of data and will be connected to WiFi and sometimes it’ll still won’t say it’s connected even tho it definitely is and I won’t be able to listen to music.  Plan Free...
  • Billy-J
  • Spotify Star
  • 1573 Views
  • 7 replies
  • 0 likes
  • 1573 Views
  • 7 replies
  • 0 likes

Solved!! Spotify Connect only shuffle playing in Free account as of 5/22/19

I have Spotify Free. I use "spotify connect" iphone connecte to my laptop, game console, chrome cast device and etc as a music player. Whenever I connect it still shows my playlist with shuffle play options and absolutely no options to disable that o...

  • Composer
  • I have Spotify Free. I use "spotify connect" iphone connecte to my laptop, game console, chrome cast device and etc as a music player. Whenever I connect it still shows my playlist with shuffle play ...
  • Jᴀᴄᴋ
  • Roadie
  • 4082 Views
  • 13 replies
  • 0 likes
  • Shuffle play
  • 4082 Views
  • 13 replies
  • 0 likes

Can’t play certain songs and albums even tho I was able to play them before on the free version

So I just made a Spotify account yesterday and paid via Visa card so before I had the free version I used to listen to this korean singer called Suran her new album I was able to play it obv through shuffle but after I upgraded to premium it seems th...

  • Newbie
  • So I just made a Spotify account yesterday and paid via Visa card so before I had the free version I used to listen to this korean singer called Suran her new album I was able to play it obv through ...
  • 399 Views
  • 0 replies
  • 0 likes
  • 399 Views
  • 0 replies
  • 0 likes