Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I have Spotify pointing at several folders for local files, inc downloads and have put some music in there.
I then see my iphone in the spotify list on my Mac, and on my mac all the files show but never in my iPhone Spotify app with the same paid for Premium Account??
Does this happen via the cloud? or via a cable like itunes? I have tried both and have connected it, but still nothing.
I would like to drop my own music into my spotify (as i compose) so that i can privately have my own music on my iPhone when i am out and about?
Is this possible?
I did see the errors about the Firewall on Mac maybe blocking Spotify? but does this mean to 'allow' it, i need Spotify in the OS X list within the Firewall settings? Again I have tried both
Thanks for the reply and video.
I have done exactly as performed in the video and selected just my "manual choose playlists to sync."
This now says pending on my Mac but nothing happening on my phone at all, and hasnt been for last day or so? All on same wifi, and firewall is unblocked?
Spotify has found and seen my iPhone as it says connected??
Help?
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Yes I have no other files within Spotify OFFLINE?
Also yes i have more than 1GB free for syncing
Can I just enable 1 file for syncing? instead of just one playlist? (the song is 1 hour DJ mix)
My Local Files on the Mac just still says "Pending" whereas my "starred" (files online with Spotify itself within the app) are syncing?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…