Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can’t get artist info or select tracks and on premium?

Can’t get artist info or select tracks and on premium?

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

D248F924-E9B5-4997-AAF7-282995F431AF.png
Reply
2 Replies

Hey @z2as_fw-75qh welcome to the Community.

Hope you're doing great!

There was an issue in Spotify's end which should be fixed now.

 

Could you confirm that?

 

I'd also suggest updating the app to the latest version and installing iOS 13.2.

 

Thanks 🙂

Yep all sorted thanks

Suggested posts