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Can't login. Lost my spotify from an iPhone update. Still recognizes my email, but no account info

Can't login. Lost my spotify from an iPhone update. Still recognizes my email, but no account info

 
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Hi ,
I have just updated payment details but it tells me my premium is paused and I can play music.
I received a receipt to say payment was received though.

Hey @teacherdeb! Welcome to the community!

 

That's no fun! Let's do some troubleshooting. Do you see any error messages or something like that? Let me know!

 

Happy holidays! 🙂

HuboSpotify Star
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Note: I'm not a Spotify employee.

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