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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 75997 Views
  • 16 replies
  • 37 likes
  • 75997 Views
  • 16 replies
  • 37 likes

Spotify not recognizing my Ipod Nano (7th generation)?

Hi, I’m trying to sync my Ipod with my Spotify premium account. I have the newest generation Ipod Nano (7th generation) and these are the steps I’m taking to try and sync the two: I’ve started Spotify, connected my ipod via USB cable, and closed ITun...

  • Newbie
  • Hi,   I’m trying to sync my Ipod with my Spotify premium account. I have the newest generation Ipod Nano (7th generation) and these are the steps I’m taking to try and sync the two: I’v...
  • TLKilduff
  • Newbie
  • 2607 Views
  • 5 replies
  • 1 likes
  • 2607 Views
  • 5 replies
  • 1 likes

Spotify disconnects from chromecast audio after 30ish seconds

Every time. I basically cannot use it. It works with my chromecast hooked up to the tv, but the audio one is useless. other apps stream fine so I know it's spotify. I'm on ios10 and have the most recent spotify. I've tried uninstalling, rebooting the...

  • Casual Listener
  • Every time. I basically cannot use it. It works with my chromecast hooked up to the tv, but the audio one is useless. other apps stream fine so I know it's spotify. I'm on ios10 and have the most rec...
  • mote
  • Gig Goer
  • 2498 Views
  • 24 replies
  • 13 likes
  • 2498 Views
  • 24 replies
  • 13 likes

Account already made

When ever I try to log in on my iOS phone it says that I have already created a account with this email even though I'm just typing in my username and even when I try my email it says the same thing

  • Casual Listener
  • When ever I try to log in on my iOS phone it says that I have already created a account with this email even though I'm just typing in my username and even when I try my email it says the same thing
  • Maxim
  • Spotify Star
  • 467 Views
  • 5 replies
  • 0 likes
  • 467 Views
  • 5 replies
  • 0 likes

Playlist won't download into my iPhone

Hi,I'm experiencing a really annoying issue with spotify on my iPhone 7. There's this playlist that I have, that doesn't exceed the 3333 song limit, and it just won't download. It used to download on my old phone (Android) and it downloads on my Mac ...

  • Newbie
  • Hi, I'm experiencing a really annoying issue with spotify on my iPhone 7. There's this playlist that I have, that doesn't exceed the 3333 song limit, and it just won't download. It used to download ...
  • FlipFlip
  • Regular
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Sharing the sings with family account members - troubles

I cannot share the music with my family account members. I gave the name as "observed" but there isn't on the list of my friends to share the song

  • Newbie
  • I cannot share the music with my family account members. I gave the name as "observed" but there isn't on the list of my friends to share the song  
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

[iOS] Radio Station with Unavailable Songs

I searched and didn't see another post about it, so I thought I'd post it. If I start a radio station and the 1st song in the list is unavailable, the radio station will refuse to play unless I select a song from the list that is available. It will p...

  • Casual Listener
  • I searched and didn't see another post about it, so I thought I'd post it.   If I start a radio station and the 1st song in the list is unavailable, the radio station will refuse to play unles...
  • 379 Views
  • 0 replies
  • 0 likes
  • 379 Views
  • 0 replies
  • 0 likes

Can't sync local files to mobile (exceptional case)

So I recently added local files of "A Blaze in the Northern Sky" album from Darkthrone to my computer, and I can perfectly listen to the songs on my PC. But when it comes to syncing it to mobile, I keep getting stuck at being able to listen to only o...

  • Newbie
  • So I recently added local files of "A Blaze in the Northern Sky" album from Darkthrone to my computer, and I can perfectly listen to the songs on my PC. But when it comes to syncing it to mobile, I k...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Sort and filter tracks inside a playlist (iOS)

I have an iPhone 6S, iOS 10.0.2 and my Spotify app crashes at start up. I followed all of the steps in various boards re: crashes. None of them have worked. I have Spotify version 6.8.0. It's crashed for myself and my husband on his iPhone 7 (iOS 10....

  • Newbie
  • I have an iPhone 6S, iOS 10.0.2 and my Spotify app crashes at start up. I followed all of the steps in various boards re: crashes. None of them have worked. I have Spotify version 6.8.0. It's cr...
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

My premium membership does not work

I did use a Spotify premium reden Code, and i also got a email that it did work, but i does Not work, i still dont have a Premium membership. AMK

  • Newbie
  • I did use a Spotify premium reden Code, and i also got a email that it did work, but i does Not work, i still dont have a Premium membership. AMK
  • Bittencourt
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Display is different for two separate accounts on the same device.

I am the owner of a family plan. My family member is on my same plan. I noticed that her display looks a little diferent than mine. I did an experiment and had us both log into our accounts (at separate times) on the same devine, the most recent iPod...

  • Casual Listener
  • I am the owner of a family plan.  My family member is on my same plan.  I noticed that her display looks a little diferent than mine.  I did an experiment and had us both log...
  • ehilberry
  • Newbie
  • 725 Views
  • 2 replies
  • 0 likes
  • 725 Views
  • 2 replies
  • 0 likes

My desktop activity does not sync to my iPhone. LAN-LTE/wi-fi

I have a desktop at work on a LAN and my iPhone on my AT&T network, but my stations and songs do not sync between devices. Is this the norm for spotify? Like my pandora stuff syncs no matter what. I tried to search the community and the forums and it...

  • Newbie
  • I have a desktop at work on a LAN and my iPhone on my AT&T network, but my stations and songs do not sync between devices.  Is this the norm for spotify?  Like my pandora stuff syncs no...
  • 291 Views
  • 0 replies
  • 0 likes
  • 291 Views
  • 0 replies
  • 0 likes

Cannot disable shuffle play

I am using iphone 6S , l cannot play my songs in order on my playing lists. I don't want shuffle play but cannot seem to disable it. Please help!

  • Newbie
  • I am using iphone 6S , l cannot play my songs in order on my playing lists. I don't want shuffle play but cannot seem to disable it. Please help!
  • Linus2005
  • Newbie
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Solved!! Storage : almost 20GB !

I have a Premium Spotify account that I use on my Mac and my iPhone. My Iphone storage is 32GB and Spotify use 19,35GB; Yes, I have a lot of musics and I listen offline but 20GB seems huge! Can someone help me pls Also I'd like to know if you can see...

  • Casual Listener
  • I have a Premium Spotify account that I use on my Mac and my iPhone. My Iphone storage is 32GB and Spotify use 19,35GB; Yes, I have a lot of musics and I listen offline but 20GB seems huge! Can someo...
  • MartinStoichkov
  • Community Legend
  • 4407 Views
  • 3 replies
  • 0 likes
  • 4407 Views
  • 3 replies
  • 0 likes

Solved!! Mudança de plano

Contratei o plano mensal no boleto, inclusive já recebi o boleto e está dentro do vencimento. Me interessei por outro plano, o família, e gostaria de fazer a mudança. É possível?

  • Casual Listener
  • Contratei o plano mensal no boleto, inclusive já recebi o boleto e está dentro do vencimento. Me interessei por outro plano, o família, e gostaria de fazer a mudança. É possível?
  • Ericalgc
  • Newbie
  • 20771 Views
  • 4 replies
  • 0 likes
  • Mudança de plano
  • 20771 Views
  • 4 replies
  • 0 likes

Songs skip to next song

Hi, when playing songs from a playlist or an album, songs will start for 2-3 seconds but then will be skipped to next song, then another 2-3 seconds and it will be skipped to next song and so on and so on. This porblem appeared today for the first ti...

  • Regular
  • Hi,   when playing songs from a playlist or an album, songs will start for 2-3 seconds but then will be skipped to next song, then another 2-3 seconds and it will be skipped to next song and s...
  • Bittencourt
  • Spotify Star
  • 808 Views
  • 5 replies
  • 0 likes
  • 808 Views
  • 5 replies
  • 0 likes

Account problems

I saw the promotion for $.99 but it charge me $10 and I still don't have premium.

  • Newbie
  • I saw the promotion for $.99 but it charge me $10 and I still don't have premium.
  • Maxim
  • Spotify Star
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Doesn't work

I bought the "Spotify premium" on App Store, and it doesn't work... and I spent money on it for just not to work... Im upset...

  • Newbie
  • I bought the "Spotify premium" on App Store, and it doesn't work... and I spent money on it for just not to work... Im upset...
  • Jacob
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

All Album has desapear

Hello, all my albums has desapear, can anyone help me to recover?

  • Casual Listener
  • Hello, all my albums has desapear, can anyone help me to recover?
  • perlachacalo
  • Newbie
  • 410 Views
  • 4 replies
  • 0 likes
  • 410 Views
  • 4 replies
  • 0 likes

Are downloaded songs deleted when overwritten in a playlist?

When I download a playlist, and the songs are updated, are the songs downloaded and not in my library deleted?

  • Visitor
  • When I download a playlist, and the songs are updated, are the songs downloaded and not in my library deleted?
  • user-removed
  • Not applicable
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes