Can't see my next song in queue

[ghostmaxie]

Plan: Premium

Country: Argentina

Device: iPhone 8

Operating System: iOS 13.4

My Question or Issue

Hi! Since like two years I'm having this same issue where I can't see the next song I added to  my queue, what can I do to solve it? I've already tried reinstalling the app! 

[Ivan]

Hey there @ghostmaxie, 

Thanks for reaching out to us about this - we'll be glad to help you out here.

Most common issues can be fixed with a quick reinstall of the app. In some situations however, a clean (more thorough) reinstall of the app might be needed. This way, you can start afresh with Spotify on your device. 

Check out this help page in order to find the steps for clean reinstall on the affected device. 

Hope this helps. Let us know how it goes. 

[ghostmaxie]

Hello! I did this by following the instructions but the problem wasn't solved. I've been with this issue for like two years, I also changed the phone in that period of time but the problem persists

[Ivan]

Hey there @ghostmaxie, 

Thanks for keeping us in the loop.
 

No worries, we won't give up that quickly. As a next step it'd be helpful to try logging in with a different Spotify account on your device to check if it's an account-related issue.

If it works with another account, you can follow the steps in this Spotify Answer next. 

Hope this helps. Keep us posted. 

[ghostmaxie]

Hey,

I just logged in with a different account and the problem persists!