Can't turn on the 'Download using Cellular'

[edriguez06]

Hi everyone!

I'm using Samsung J2 with a Spotify Premium which I can't turn on the Download using Cellular. Though I can switch that green switch into on and off but it writes there 'Recommended Setting: Off' It's still off and never changes into on.. And I can't download any songs.. Can someone help me with this? Thanks.

[Steph_B]

Hey there!

Does restarting your device - including removing the battery for 30 seconds if possible - help at all?

Keep us posted.

[eir_antig]

Hi, Steph,

I have the same problem. restarting device does no help at all...

Please let us know what to do.