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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 64133 Views
  • 16 replies
  • 37 likes
  • 64133 Views
  • 16 replies
  • 37 likes

iOS 9.3.3 Spotify Doesn't Get Past Loading Screen

I've got the Premium version working on multiple computers all of which I've reset and even unchecked all local folder options to see if the iOS version would allow me to open and play music. No luck. I'm easily able to access account via desktop or ...

  • Casual Listener
  • I've got the Premium version working on multiple computers all of which I've reset and even unchecked all local folder options to see if the iOS version would allow me to open and play music. No luck...
  • jlit
  • Casual Listener
  • 604 Views
  • 1 replies
  • 0 likes
  • 604 Views
  • 1 replies
  • 0 likes

Deleted Spotify Unable to Reinstall

Recently, I deleted Spotify from my phone and I tried to reinstall it, however, it will not download. I have over 164MB available, so storage isn't the issue. Can someone help?

  • Casual Listener
  • Recently, I deleted Spotify from my phone and I tried to reinstall it, however, it will not download. I have over 164MB available, so storage isn't the issue. Can someone help?
  • M0HX
  • Community Legend
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Solved!! Shuffle Play on iPad drives me crazy

Hi there,I am using the latest Spotify iPad-App with my Premium Account and spent quite some time - without success - trying to deactivate the shuffle mode within an album.On the iPhone, I just open what I would call the control bar, where I can easi...

  • Casual Listener
  • Hi there, I am using the latest Spotify iPad-App with my Premium Account and spent quite some time - without success - trying to deactivate the shuffle mode within an album. On the iPhone, I just o...
  • djlobov
  • Newbie
  • 994 Views
  • 3 replies
  • 0 likes
  • iOS
    Shuffle in playlists
  • 994 Views
  • 3 replies
  • 0 likes

How to turn off AutoPlay on iOS device?

Every time I plug in my headset into my iPhone, Spotify automatically turns on and starts playing music that's NOT EVEN MY OWN! Is there anyway to deactivate this feature? I cannot find it in the phone settings or Spotify settings... I can't listen t...

  • Newbie
  • Every time I plug in my headset into my iPhone, Spotify automatically turns on and starts playing music that's NOT EVEN MY OWN!    Is there anyway to deactivate this feature? I cannot fin...
  • Eugene-sptfy
  • Newbie
  • 1027 Views
  • 2 replies
  • 0 likes
  • 1027 Views
  • 2 replies
  • 0 likes

Album, Song and Artist libraries not working

When I go into "Your Library" and pick either Songs, Artists or Albums category and swipe down and Filter by "Downloaded" and "Title" the list doesn't show all the songs I have downloaded on my device. Eventhough they are definitely there cause I can...

  • Newbie
  • When I go into "Your Library" and pick either Songs, Artists or Albums category and swipe down and Filter by "Downloaded" and "Title" the list doesn't show all the songs I have downloaded on my devic...
  • 247 Views
  • 0 replies
  • 0 likes
  • 247 Views
  • 0 replies
  • 0 likes

Won't work on iPad- Won't play music and playlists have dissappeared

I have Spotify Premium which I used on my iPhone and iPad. It's working perfectly on my iPHONE but for the last. month it's stopped playing music on my iPad. Occasionally it will start to play a song on the iPad but will then cut off 30sec into it! A...

  • Newbie
  • I have Spotify Premium which I used on my iPhone and iPad. It's working perfectly on my iPHONE but for the last. month it's stopped playing music on my iPad. Occasionally it will start to play a song...
  • osmang
  • Music Fan
  • 650 Views
  • 1 replies
  • 0 likes
  • 650 Views
  • 1 replies
  • 0 likes

Solved!! Not enough space for downloading songs

I´ve got a big problem with Spotify on my iPhone 6Plus. If I want to download a playlist it says that there is not enough space to download the songs. But I have about 200 MB capacity which is not used! I tried it with a playlist which contains 100 s...

  • Newbie
  • I´ve got a big problem with Spotify on my iPhone 6Plus. If I want to download a playlist it says that there is not enough space to download the songs. But I have about 200 MB capacity which is n...
  • Astame
  • Community Legend
  • 1966 Views
  • 1 replies
  • 0 likes
  • 1966 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with playing songs offline

My brother just got an iPhone and he has Spotify premium on it, but when he download the songs to listen to them offline it looks like this and he can only play the songs with the green arrow. when he downloaded them they all had a green arrow but wh...

  • Newbie
  • My brother just got an iPhone and he has Spotify premium on it, but when he download the songs to listen to them offline it looks like this and he can only play the songs with the green arrow. when h...
  • meahtenoha
  • Spotify
  • 499 Views
  • 2 replies
  • 0 likes
  • 499 Views
  • 2 replies
  • 0 likes

Can't turn on the 'Download using Cellular'

Hi everyone!I'm using Samsung J2 with a Spotify Premium which I can't turn on the Download using Cellular. Though I can switch that green switch into on and off but it writes there 'Recommended Setting: Off' It's still off and never changes into on.....

  • Newbie
  • Hi everyone! I'm using Samsung J2 with a Spotify Premium which I can't turn on the Download using Cellular. Though I can switch that green switch into on and off but it writes there 'Recommended S...
  • eir_antig
  • Newbie
  • 871 Views
  • 2 replies
  • 0 likes
  • 871 Views
  • 2 replies
  • 0 likes

"Song unavailable"

This pops up many times. Especially in albums. I can go to the artist page and hope that the song is in the top 5 and it would play the exact same song that said "not available".Help? Been like this for a long time now..

  • Casual Listener
  • This pops up many times. Especially in albums. I can go to the artist page and hope that the song is in the top 5 and it would play the exact same song that said "not available". Help? Been like t...
  • osornios
  • Spotify Star
  • 440 Views
  • 3 replies
  • 0 likes
  • 440 Views
  • 3 replies
  • 0 likes

Will the app consider being on cellular data as "offline" when I try to play my offline songs?

I have a few playlists synced to my phone so that they're available offline. However, my phone is rarely truly "offline" as I have LTE data. When I play those songs when I'm on LTE will the app play the copy of the song that's saved on my phone or wi...

  • Casual Listener
  • I have a few playlists synced to my phone so that they're available offline. However, my phone is rarely truly "offline" as I have LTE data.    When I play those songs when I'm on LTE wil...
  • user-removed
  • Not applicable
  • 455 Views
  • 3 replies
  • 0 likes
  • 455 Views
  • 3 replies
  • 0 likes

Listening History

Hello. I listen to spotify a lot. I especially enjoy the Discovery weekly feature. Thing is, I listened to a song I liked a lot on Sunday evening after work, then when I went back to listen to it, it was gone. There's no way to go back to my listenin...

  • Casual Listener
  • Hello.   I listen to spotify a lot. I especially enjoy the Discovery weekly feature. Thing is, I listened to a song I liked a lot on Sunday evening after work, then when I went back to listen ...
  • 1343 Views
  • 0 replies
  • 8 likes
  • 1343 Views
  • 0 replies
  • 8 likes

Saving playlists

When I delete a song and save the playlist, the song pops right back when I open Spotify again, also after restarting it... Anyone have the same problem or help?

  • Visitor
  • When I delete a song and save the playlist, the song pops right back when I open Spotify again, also after restarting it... Anyone have the same problem or help?
  • 338 Views
  • 0 replies
  • 0 likes
  • 338 Views
  • 0 replies
  • 0 likes

WiFi problem with Spotify

Hi, I don't know why, but a week ago I changed my modem, and now Spotify can't connect with WiFi. There's no problem with 3G. Where is the problem? New modem or Spotify?Thanks in advance

  • Casual Listener
  • Hi, I don't know why, but a week ago I changed my modem, and now Spotify can't connect with WiFi. There's no problem with 3G. Where is the problem? New modem or Spotify? Thanks in advance
  • 277 Views
  • 0 replies
  • 0 likes
  • 277 Views
  • 0 replies
  • 0 likes

problem spotify on Ipod touch

Hi. When I open spotify free in my PC (windows) or phone (andorid) I can restart listening from the last song/playlist I played in the last session. Why every time I open spotify in the Ipod I have to restart from "zero"? Is there a solution? Thank y...

  • Music Fan
  • Hi. When I open spotify free in my PC (windows) or phone (andorid) I can restart listening from the last song/playlist I played in the last session. Why every time I open spotify in the Ipod I have t...
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

Spotify crashes when I open ap on iPhone 6 Plus

Spotify will not open on my iPhone 6 Plus. Just started to happen today. It will however open in airplane mode. Are there any fixes?

  • Newbie
  • Spotify will not open on my iPhone 6 Plus. Just started to happen today. It will however open in airplane mode. Are there any fixes?
  • 342 Views
  • 0 replies
  • 0 likes
  • 342 Views
  • 0 replies
  • 0 likes

Solved!! Album art not showing

Hi - I am running V 5.7.0.1055 of Spotify (Premium) on an iPhone 6 and all of the album art has disappeared. Is this a bug, and is there a way to get it back? Cheers Robert

  • Casual Listener
  • Hi -    I am running V 5.7.0.1055 of Spotify (Premium) on an iPhone 6 and all of the album art has disappeared. Is this a bug, and is there a way to get it back?   Cheers   ...
  • luvs2sing615
  • Regular
  • 1660 Views
  • 3 replies
  • 0 likes
  • 1660 Views
  • 3 replies
  • 0 likes

How to get behind the lyrics

I have been trying to get behind the lyrics for months, tried to update my spotofy but there was no updated avalibale, really want behind the lyrics so anyone please help

  • Newbie
  • I have been trying to get behind the lyrics for months, tried to update my spotofy but there was no updated avalibale, really want behind the lyrics so anyone please help
  • osornios
  • Spotify Star
  • 1215 Views
  • 1 replies
  • 0 likes
  • 1215 Views
  • 1 replies
  • 0 likes